ZipRecruiter

Log In

1

Weekend Customer Support Jobs in Cumming, GA (NOW HIRING)

The Davis Companies

Customer Support Specialist

Buford, GA · On-site

$16.50 - $22/hr

Support continuous improvement by sharing customer feedback and insights What We're Looking For * 3+ years of customer service experience, preferably in a call center, service, or high-volume ...

SBS

Customer Support Associate

Alpharetta, GA · On-site

$17 - $23.50/hr

A minimum of 2-3 years of previous customer service and support experience * Experience providing technical-oriented customer service * Customer facing/business to business experience Preferred ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

A Little About the Role The Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be ...

Distro

Customer Support Associate

Duluth, GA · On-site

$16 - $22/hr

Position Summary The Service Operations Associate supports the delivery of client services across ... experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.

Distro

Customer Support Associate

Duluth, GA · On-site

$16 - $22/hr

Position Summary The Service Operations Associate supports the delivery of client services across ... experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.

LoadUp

Customer Support Representative

Alpharetta, GA

$15.50 - $21.25/hr

Our Customer Service Representatives (Support Agents) are the steady, reliable voice ensuring every ... Openness to evening and weekend availability Benefits * Competitive compensation * Health ...

Autodesk

Senior Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

As a Senior Support Associate, you will support our strategic customers through their daily operations with passion, empathy, hard work, and a craving for feedback. You will respond to questions from ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...

Yancey Bros.co

Undercarriage Customer Support Rep

Dacula, GA · On-site

$15.75 - $20/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Bros.

Undercarriage Customer Support Rep

Dacula, GA · On-site

$15.75 - $20/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Cumming, GA

Weekend Customer Support information

See Cumming, GA salary details

$9

$20

$51

How much do weekend customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend customer support in Cumming, GA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $10.72 and $23.61 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Cumming, GA?

The most popular types of Customer Support jobs in Cumming, GA are:

What are popular job titles related to Weekend Customer Support jobs in Cumming, GA?

For Weekend Customer Support jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Cumming, GA look for?

The top searched job categories for Weekend Customer Support jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Weekend Customer Support jobs?

Cities near Cumming, GA with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Customer Support Specialist

The Davis Companies

Buford, GA • On-site

$16.50 - $22/hr

Other

Posted 8 days ago

Job description

Customer Service Representative

Location: Onsite

Type: Full-Time - Temp to Hire


Are you someone who thrives in a fast-paced environment and enjoys helping customers find solutions? We're looking for a Customer Service Representative who can confidently manage phone calls, emails, and customer inquiries while delivering an exceptional customer experience.


This role is ideal for someone with strong customer service or call center experience who excels at multitasking, communication, and problem-solving. If you enjoy staying organized, building relationships, and helping customers navigate challenges, we'd love to hear from you.


What You'll Do

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner
  • Resolve customer concerns with empathy, patience, and a solutions-oriented mindset
  • De-escalate challenging situations while maintaining a positive customer experience
  • Provide updates regarding orders, repairs, shipping status, and other service-related requests
  • Collaborate with internal teams to ensure customer issues are resolved quickly and accurately
  • Document customer interactions and maintain detailed records in company systems
  • Follow up with customers to ensure satisfaction and successful resolution
  • Manage multiple priorities while handling a high volume of communications
  • Support continuous improvement by sharing customer feedback and insights


What We're Looking For

  • 3+ years of customer service experience, preferably in a call center, service, or high-volume customer support environment
  • Strong experience handling customer interactions through phone, email, and chat
  • Exceptional communication skills, both verbal and written
  • Proven ability to multitask and stay organized in a fast-paced setting
  • Experience managing escalated customer situations professionally and effectively
  • Strong attention to detail and follow-through
  • Proficiency with Microsoft Office and customer management systems (CRM)
  • Experience with ERP systems preferred
  • SAP and/or Oracle experience is a plus
  • High School Diploma or equivalent required; additional education preferred


Ideal Candidate

You are customer-focused, adaptable, and skilled at managing multiple conversations and priorities at once. You enjoy solving problems, remain calm under pressure, and take pride in providing a high-quality customer experience every step of the way.


Apply today to join a team that values professionalism, teamwork, and outstanding customer service.

Apply