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Customer Support Jobs in Cumming, GA (NOW HIRING)

Blue Print Out

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to delivering exceptional business solutions and operational excellence. Our mission is to develop

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Job Requisition ID # 26WD100287 Position Overview Our Customer Support Team is motivated, smart, and recognized for their willingness to solve problems with positivity. We are a global team, and our

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Job Requisition ID # 26WD100288 Position Overview Our Customer Support Team is motivated, smart, and recognized for their willingness to solve problems with positivity. We are a global team, and our

Autodesk

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

AMER - United States - Georgia - Atlanta - Peachtree St NW Full time 26WD100287 Job Requisition ID # 26WD100287 Position Overview Our Customer Support Team is motivated, smart, and recognized for

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their

Atosa USA, Inc.

Customer Support Technician

Flowery Branch, GA · On-site

$16.75 - $22.75/hr

Description: Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made

Atosa USA, Inc.

Customer Support Technician

Flowery Branch, GA · On-site

$16.75 - $22.75/hr

Description Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a

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All JobsCustomer Support JobsCustomer Support Jobs in Cumming, GA

Customer Support information

See Cumming, GA salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support in Cumming, GA is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.65 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Cumming, GA?

The most popular types of Customer Support jobs in Cumming, GA are:

What are popular job titles related to Customer Support jobs in Cumming, GA?

For Customer Support jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Cumming, GA look for?

The top searched job categories for Customer Support jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Customer Support jobs?

Cities near Cumming, GA with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Cumming, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,617 per year, or $17.1 per hour.

Customer Support Assistant

Blue Print Out

Atlanta, GA • On-site

$49K - $52K/yr

Other

Posted 21 days ago

Job description

Customer Support Assistant

Blue Print Out is a forward-thinking organization dedicated to delivering exceptional business solutions and operational excellence. Our mission is to develop high-performing teams, streamline processes, and create innovative pathways that allow brands to scale with confidence. We value integrity, ambition, and continuous growth—both for our clients and our employees.

Job Description

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving inquiries, coordinating service requests, and ensuring every interaction reflects professionalism and care. This position is ideal for someone who thrives in a structured environment and enjoys helping others.

Responsibilities

  • Provide timely and professional support to customers through phone and email.
  • Assist with client inquiries, service updates, and issue resolution.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Coordinate with internal departments to ensure effective service delivery.
  • Identify opportunities to improve processes and enhance customer satisfaction.
  • Prepare reports, documentation, and updates for management as needed.
  • Support daily administrative tasks to ensure smooth operations.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Ability to handle multiple tasks with professionalism and accuracy.
  • Problem-solving mindset with a proactive approach to customer needs.
  • Basic knowledge of office tools and customer support systems (training provided).
  • Ability to work independently and within a team environment.
Benefits
  • Competitive salary: $49,000 – $52,000 per year.
  • Opportunities for professional growth and internal advancement.
  • Supportive and collaborative work environment.
  • Skill-building and continuous development opportunities.
  • Full-time position with stable, consistent working hours.

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