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Weekend Customer Support Jobs in Calgary, AB (NOW HIRING)

Providing exceptional customer service to our guests, clients and internal team members; * Maintain ... Available for day, evening and weekend shifts as required. COMPENSATION AND BENEFITS: At Air ...

Providing exceptional customer service to our guests, clients and internal team members; * Maintain ... Available for day, evening and weekend shifts as required. COMPENSATION AND BENEFITS: At Air ...

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... weekends, and holidays, based on business needs. Your adaptability helps ensure the store ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

Support Custom Framing operations, including customer consultations and coordination with the frame ... Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal ...

... weekend work What we do at Weir We are a global leader in mining technology for a sustainable ... Field Service Support:Occasionally travel to customer sites for pump commissioning and field ...

... weekend work What we do at Weir We are a global leader in mining technology for a sustainable ... Field Service Support:Occasionally travel to customer sites for pump commissioning and field ...

Showing results 21-40

Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Calgary, AB?

The most popular types of Customer Support jobs in Calgary, AB are:

What are popular job titles related to Weekend Customer Support jobs in Calgary, AB?

For Weekend Customer Support jobs in Calgary, AB, the most frequently searched job titles are:

Infographic showing various Weekend Customer Support job openings in Calgary, AB as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Administrative Support III

Alberta Health Services

Calgary, AB • On-site

CA$25.72 - CA$31.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Your Opportunity:

Reporting to the Supervisor of Health Information Records Management (HIRM), Registration, Switchboard and Patient Information (RSPI), this Administrative Support III position is responsible for ensuring immediate access to patient information in order to facilitate healthcare treatment decisions. This position is responsible for interviewing patients and/or their family members in person or by telephone to positively identify patients and obtain their demographic and financial information. This position supports Health Information Records Management and Registration. Following the Provincial Registration Standards and Practices (PRSP), this front-facing position is instrumental in verifying, validating, and accurately entering patient information into Connect Care. The role places a strong emphasis on consistently applying Positive Patient Identification during the registration process to ensure precise record linkage, support the safe delivery of patient care, and mitigate identity theft. Effective communication skills are crucial to provide exceptional customer service to patients, staff, and the general public. Other responsibilities include but are not limited to: Interact with internal and external stakeholders. Collect hospital fees for uninsured, out-of-country services, patient chargeables. Point of sale (POS) collection and cash handling. Answer telephone/switchboard and assist with wayfinding. Train and mentor new employees and students as required. Manage multiple tasks with frequent interruptions in a fast paced/high stress environment. Other duties as assigned in Registration Department.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Transition Company: Health Shared Services
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: Registration and Health Info Mgmt
  • Primary Location: South Calgary Health Centre
  • Location Details: As Per Location
  • Multi-Site: Multisite
  • FTE: 0.00
  • Posting End Date: 26-AUG-2026
  • Employee Class: Casual/Relief
  • Date Available: 07-SEP-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: Other
  • Minimum Salary: $25.72
  • Maximum Salary: $31.25
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Office Assistant, Unit Clerk, and/or post-secondary education applicable to the position. One year experience within the last two years in a Registration Department. Sit/stand for prolonged periods with frequent movement including walking, twisting, turning, and bending. Reaching, lifting, and/or carrying (above, at or below shoulder height) up to a minimum of 50 pounds. Required to withstand highly stressful and emotionally challenging situations (trauma patient registrations). Proficiency in Medical Terminology, typing speed of 40 wpm, phone etiquette, and written and verbal English communication (TESTS ADMINISTERED).

Preferred Qualifications:

Proficiency in Connect Care, Netcare, Person Directory, EMPI and MS Office (Windows, Word, Excel, Outlook, MS Teams). Experience in patient/client scheduling. One year experience within the last two years in a health care medical office setting. Customer service experience. Knowledge of the Release of Information Process. Preference may be considered for students who have successfully completed their practicum within HIRM or RSPI at an AHS facility.