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Weekend Customer Support Jobs in Nebraska (NOW HIRING)

Advisor Group

Client Support Specialist

La Vista, NE · On-site

$45K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Current Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE ...

Osaic

Client Support Specialist

La Vista, NE · Hybrid

$45K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE ...

Osaic

Client Support Specialist

Omaha, NE · On-site

$45K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Osaic Careers Customer Service Opportunity in Financial Services Client Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista: 12325 Port Grace ...

Orion

Client Support Consultant

Omaha, NE · Hybrid

$72K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About this Opportunity: As a Client Support Consultant, you will sit within the ... Relay customer feedback, identify recurring problems, and suggest enhancements to improve customer ...

Orion

Client Support Consultant

Omaha, NE · Hybrid

$72K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About this Opportunity: As a Client Support Consultant, you will sit within the ... Relay customer feedback, identify recurring problems, and suggest enhancements to improve customer ...

AO Globe Life

Virtual Client Support Associate

Lincoln, NE · On-site

$15.25 - $21/hr

Customer service or client-facing experience is helpful but not required Requirements * Must be ... Full training and licensing support * Monthly and quarterly performance bonuses * Equity ...

Ao Globe Life

Virtual Client Support Associate

Lincoln, NE · On-site

$15.25 - $21/hr

Customer service or client-facing experience is helpful but not required Requirements * Must be ... Full training and licensing support * Monthly and quarterly performance bonuses * Equity ...

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Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Nebraska?

The most popular types of Customer Support jobs in Nebraska are:

What are popular job titles related to Weekend Customer Support jobs in Nebraska?

For Weekend Customer Support jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Nebraska look for?

The top searched job categories for Weekend Customer Support jobs in Nebraska are:

What cities in Nebraska are hiring for Weekend Customer Support jobs?

Cities in Nebraska with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Support Specialist

Advisor Group

La Vista, NE • On-site

$45K - $48K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Current Employees and Contractors Apply Here
Osaic Careers
Customer Service Opportunity in Financial Services
Client Support Representative
Location(s):
La Vista:12325 Port Grace Blvd, La Vista, NE 68128
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Non-Exempt
Salary: $45,000-$48,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
Osaic's Client Support team provides high-quality support to Osaic house account clients by responding to inbound phone inquiries and accurately processing service-related forms and documentation. Our ideal candidate is excited to support the thriving businesses of Osaic's clients, acting as a key point of contact for their office.
Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm. In this role, you'll build a deep base of knowledge by supporting clients, learning core service processes, and developing expertise across Osaic's platforms, products, and policies. The Service Call Center is designed as an entry point to the organization, offering hands-on experience, ongoing training, and exposure to multiple areas of the business. As you develop your skills and discover your strengths, you'll have opportunities to expand your responsibilities and explore diverse career paths across Osaic, shaping a future that aligns with your ambitions and potential.
Education Requirements:
High School Diploma or equivalent (GED) required
Responsibilities:
Customer Support & Phone Inquiries
  • Answer inbound calls from clients in a courteous, professional, and timely manner
  • Respond to questions regarding accounts, products, services, and procedures
  • Research and resolve issues efficiently, escalating complex matters as needed
  • Document all interactions accurately in internal systems
Form Processing & Administrative Support
  • Review, verify, and process service forms and requests submitted by clients financial professionals
  • Follow established workflows and service-level agreements to meet turnaround time expectations
  • Communicate with clients regarding missing information or required corrections
Quality & Compliance
  • Adhere to company policies, regulatory requirements, and data privacy standards
  • Maintain accuracy and attention to detail in all customer interactions and transactions
  • Participate in ongoing training to stay current on products, systems, and procedures
Collaboration & Continuous Improvement
  • Work closely with internal teams to resolve inquiries and improve service delivery
  • Identify trends or recurring issues and provide feedback to leadership
  • Contribute to a positive team environment and customer-focused culture
Basic Requirements:
  • Customer-focused mindset
  • Attention to detail and accuracy
  • Problem-solving and critical-thinking skills
  • Time management and organizational skills
  • Motivated individuals looking to grow a career in the Financial Services industry
  • Minimum 1 year providing customer service; including, proven results in bringing solutions to challenging issues experience
  • Proficient with Windows Microsoft Excel, Word, Outlook and Internet
  • Ability to verbally communicate effectively with the Advisors regarding service issues
  • Ability to read & interpret company policies, operations manuals, Pershing manuals, & technical guides
Preferred Requirements:
  • Minimum 1 years' experience of brokerage experience
  • Completion of the FINRA SIE exam
  • FINRA Series 7
  • Bachelor's degree in business, Finance or related field is preferred
  • Prior Experience or Exposure Including: Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations

Current Employees and Contractors Apply Here
Advisor Group logo

About Advisor Group

Sourced by ZipRecruiter

Be a part of the team behind our success! At Advisor Group, we support financial professionals nationwide, the people who help everyday Americans achieve their dreams. We're a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1988

Social media

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