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Customer Support Associate Jobs in Nebraska (NOW HIRING)

University of Nebraska

Workstation Support Associate

Omaha, NE · On-site

$15.25 - $19.75/hr

  • Retirement

  • PTO

Workstation Support Associate Job Summary: This position will assist the university community and ... direct customer support Knowledge and experience with Microsoft Windows and/or Apple macOS ...

University of Nebraska

Workstation Support Associate

Lincoln, NE · On-site

$15 - $19.25/hr

  • Retirement

  • PTO

Workstation Support Associate Job Summary: This position will assist the university community and ... direct customer support Knowledge and experience with Microsoft Windows and/or Apple macOS ...

University of Nebraska

Workstation Support Associate

Lincoln, NE · On-site

$15 - $19.25/hr

  • Retirement

  • PTO

Workstation Support Associate Job Summary: This position will assist the university community and ... direct customer support Knowledge and experience with Microsoft Windows and/or Apple macOS ...

Orion Advisor Solutions LLC

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Platform Support Associate The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...

AO Globe Life

Virtual Client Support Associate

Lincoln, NE · On-site

$15.25 - $21/hr

Customer service or client-facing experience is helpful but not required Requirements * Must be ... Full training and licensing support * Monthly and quarterly performance bonuses * Equity ...

New

Chico's FAS, Inc.

Support Associate - Soma

Omaha, NE · On-site

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Lincoln, NE · On-site

$14.75 - $19.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Omaha, NE · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Omaha, NE · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Omaha, NE · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Omaha, NE · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Lincoln, NE · On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Omaha, NE · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Orion

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...

Orion Corporation

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...

Tapestry, Inc.

Sales Support Associate III

Gretna, NE · On-site

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Nebraska

Customer Support Associate information

See Nebraska salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support associate in Nebraska is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Nebraska?

The most popular types of Customer Support jobs in Nebraska are:

What are popular job titles related to Customer Support Associate jobs in Nebraska?

For Customer Support Associate jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Nebraska look for?

The top searched job categories for Customer Support Associate jobs in Nebraska are:

What cities in Nebraska are hiring for Customer Support Associate jobs?

Cities in Nebraska with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,696 per year, or $19.1 per hour.

Workstation Support Associate

University of Nebraska

Omaha, NE • On-site

$15.25 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 20 days ago

University Of Nebraska rating

7.0

Company rating: 7.0 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

436th of 618 rated colleges and universities

Job description

Workstation Support Associate
Job Description
Job Summary:
This position will assist the university community and partnered areas with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory and will work with our stakeholders to provide hardware and software support as well as training for supported technology. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Additional Info
About Us:
University of Nebraska employees enjoy a flexible benefits program allowing you to customize your benefits to suit your personal needs; paid vacation and sick leave in addition to 13 paid holidays; access to career-advancing educational programs, including an employee and dependent tuition benefit applicable to any of the NU campuses; and immediate vesting pre-tax retirement benefits.
Required Qualifications:
Two years post-secondary coursework
2 years experience with desktop and/or IT helpdesk/service desk
Experience providing hardware and software support for desktops, laptops, mobile devices, and printers
Experience with direct customer support
Knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration and hardware
Equivalent combination of education and experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred Qualifications:
Experience with audio/visual (AV) equipment
Experience with technology research, management, procurement and deployment
Experience with managing vendor interactions
Additional Information:
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting staff; committed to the ideals of a major public research university.
Special Instructions:
Please note: Sponsorship will not be offered for this position.
This position is not eligible for an alternative worksite arrangement and will be located on-site in Omaha, NE.
Information at a Glance

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About University of Nebraska

Sourced by ZipRecruiter

The University of Nebraska (UN), located in Lincoln, NE, US, is a leading public research university in the education sector. With its official website at nebraska.edu, the institution was established in 1869 as the first public university in Nebraska. Over the years, it has gained esteemed recognition for contributing to multiple fields, encompassing agriculture, arts, engineering, and more. It serves a wide range of students through its various programs and services, including undergraduate, graduate, online, and professional degree programs. The university's mission underpins the core values of learning, innovation, and engagement, aiming at enabling students to pursue knowledge and develop a skillset that facilitates lifelong success. Notably, the University of Nebraska holds a remarkable legacy of being ranked in the top third of all national universities, both public and private.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Lincoln, NE, US

Year founded

1892

Social media

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