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Customer Service Assistant Jobs in Nebraska (NOW HIRING)

American Indemnity

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

Werner Enterprises, Inc.

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS * Collect ...

Werner

Customer Service Assistant

Omaha, NE

$16.50 - $22.75/hr

This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS * Collect ...

Midway Auto

Service Assistant / Concierge

Kearney, NE · On-site

$16/hr

Service Assistant / Concierge Kearney, NE | Starting at $16 per hour | Full-Time or Part-Time ... Greet customers in the service drive and connect them with Service Advisors * Vacuum and prepare ...

Sonida Senior Living

Dining Service Assistant

Omaha, NE · On-site

$13.50 - $18/hr

Eligibility based on location Dining Services Assistant Responsibilities include: * Assists chefs ... Enjoy providing exceptional customer service and care to our senior residents. Equal Opportunity ...

OiCS

Customer Services Representative

Omaha, NE · On-site

$17.50 - $20/hr

Enter and update customer information accurately in our system. * Follow up with customers to ensure satisfaction after service. * Assist with general office duties and administrative tasks as needed.

HyVee

Customer Service

Omaha, NE · On-site

$15.25 - $20.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Sherwin-Williams

Customer Service Specialist

Omaha, NE · On-site

$16.66/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Omaha, NE · On-site

$16.66/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Nebraska salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service assistant in Nebraska is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.78 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Nebraska?

The most popular types of Customer Service jobs in Nebraska are:

What are popular job titles related to Customer Service Assistant jobs in Nebraska?

For Customer Service Assistant jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Nebraska look for?

The top searched job categories for Customer Service Assistant jobs in Nebraska are:

What cities in Nebraska are hiring for Customer Service Assistant jobs?

Cities in Nebraska with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,712 per year, or $19.1 per hour.

Customer Service Assistant

Nebraska Department of Health and Human Services

Lincoln, NE • On-site

$15 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Assistant

Join the Lincoln Transportation and Utilities department (LTU) and become the friendly, dependable face of our Billing Office! We're looking for a Customer Service Assistant who enjoys helping people, solving problems, and keeping things running smoothly behind the scenes. If you're enthusiastic, organized, and ready to make a difference, we'd love to hear from you! Apply today and join a team that values collaboration, integrity, and exceptional customer care.

What You'll Do:

  • Provide exceptional service by phone, email, social media, and in person—always with professionalism and a positive attitude.
  • Assist customers with billing questions, payments, online account access, and more.
  • Perform accurate daily data entry and support key billing processes, including researching payment issues and processing exceptions.
  • Use tools like Excel, Word, and Adobe Acrobat to prepare reports, handle refunds and transfers, and create mail merge documents.
  • Support daily operations such as phone system use, lockbox balancing, and other administrative tasks.
  • Contribute to a collaborative, respectful, and high-performing team environment.

What We're Looking For:

  • Strong communication and customer service skills
  • Detail-oriented, reliable, and accountable work habits
  • Basic–intermediate skills in Excel, Word, and Adobe Acrobat
  • A team player who's ready to learn, cross-train, and grow
  • Professionalism, initiative, and a commitment to excellent service

Work Schedule: This is a full-time position working Monday through Friday; Either 7:30 a.m. to 4 p.m. or 8 a.m. to 4:30 p.m. Minimum Qualifications: Graduation from high school or equivalent and two years of experience in performing moderately complex clerical work involving billing procedures and cashiering or in the extension of credit and the collection of accounts; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills. *Criminal history and credit checks will be made on top candidates.

The LTU team provides transit, transportation and utilities services year-round to the citizens of Lincoln. Nearly 600 team members make up LTU. We fuel the importance of building relationships within our divisions and department and with our community partners. We value our team's forward-thinking attitude and pride ourselves on good stewardship of our environment. We celebrate our individual strengths that in turn take our teams to new levels of accomplishment. We commit ourselves to offering additional training opportunities and a variety of paths for professional job growth. Our teammates enjoy benefits that include, but are not limited to, a retirement match, paid vacation, holidays, sick leave, and health, dental, and vision plans. Join the largest department at the City of Lincoln today. We are excited to enhance our community's quality of life together.

Apply