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Weekend Customer Success Jobs in Rosenberg, TX (NOW HIRING)

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Job Purpose The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software ...

Puffer Sweiven

Customer Success Manager

Stafford, TX · On-site

Understand customer goals, challenges, and success criteria * Proactively engage with customers to understand their needs, promote adoption of Emerson systems and solutions, and identify ...

Puffer-Sweiven

Customer Success Manager

Stafford, TX · On-site

Understand customer goals, challenges, and success criteria * Proactively engage with customers to understand their needs, promote adoption of Emerson systems and solutions, and identify ...

3E

Customer Success Manager

Houston, TX · Remote

$74K - $84K/yr

We're looking for a Customer Success Manager to build strong customer relationships, drive product adoption, and support retention and growth across a defined book of business. In this role, you will ...

Posted today

SynMax

Customer Success Specialist

Houston, TX · On-site

Customer Success Specialist, Vulcan SynMax Houston, TX (Hybrid) Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery - catching ...

New

SynMax

Customer Success Specialist

Houston, TX · On-site

Customer Success Specialist, Vulcan SynMax · Houston, TX (Hybrid) · Full-time SynMax's Vulcan platform tracks energy and infrastructure construction in near real-time using satellite imagery ...

Posted today

HungerRush

Customer Success Manager

Houston, TX · On-site +1

Learn more at www.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business ...

HungerRush

Customer Success Manager

Houston, TX · Remote

Learn more atwww.hungerrush.com Job Overview HungerRush is seeking a driven Customer Success Manager to manage a portfolio of restaurant customers, driving long-term relationships and business growth.

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

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All JobsCustomer Success JobsWeekend Customer Success JobsWeekend Customer Success Jobs in Rosenberg, TX

Weekend Customer Success information

See Rosenberg, TX salary details

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$42

How much do weekend customer success jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend customer success in Rosenberg, TX is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Rosenberg, TX? The most popular types of Customer Success jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Weekend Customer Success jobs? Cities near Rosenberg, TX with the most Weekend Customer Success job openings:
Weekend Customer Success jobs near you
CUSTOMER SUCCESS SPECIALIST

CUSTOMER SUCCESS SPECIALIST

Weatherford International

Houston, TX • On-site

Full-time

Re-posted 19 days ago

Weatherford rating

7.3

Company rating: 7.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

36th of 75 rated oil and gas companies

Job description


Job Purpose
The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.
This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.
Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.
Roles & Responsibilities
Customer Relationship Management
  • Own and maintain strong, long-term relationships with prioritized digital product customers

  • Act as the primary post-sale point of contact, focused on customer outcomes and value realization

  • Lead regular customer engagements centered on usage trends, adoption goals, and renewal readiness

Customer Adoption & Value Realization
  • Execute proactive adoption strategies based on customer objectives, product capabilities, and usage data

  • Identify adoption gaps and early risk indicators; escalate to management with recommended actions

  • Ensure customers clearly understand and can articulate the value of their Weatherford digital products

  • Support onboarding of new customers within the assigned portfolio

Retention & Renewals Execution
  • Monitor customer health signals and proactively flag retention risk to the Sr. Manager

  • Partner with Sales on renewal preparation providing customer context, adoption data, and account insights

  • Support renewal execution by delivering data-driven recommendations and maintaining strong customer advocacy

  • Track and report renewal status across the assigned portfolio

Customer Success KPIs & Reporting
  • Maintain and update customer health scores, adoption indicators, and renewal risk flags within established frameworks

  • Synthesize account data from CRM and product systems to support prioritization and decision-making

  • Deliver regular account status updates to the Sr. Manager and relevant stakeholders

  • Contribute to Customer Success reporting cycles with accurate, timely account data

Customer Feedback & Surveys
  • Deploy and analyze customer journey surveys within assigned accounts

  • Translate customer feedback into health score inputs and escalate systemic issues to management

  • Document customer signals and product feedback for roadmap consideration

Customer Communication
  • Manage customer-facing communications for assigned accounts including release updates and product newsletters

  • Ensure messaging is consistent, value-focused, and aligned with adoption and retention objectives

Cross-Functional Collaboration
  • Work cross-functionally with Sales, Product, and Support teams to resolve customer issues and drive outcomes

  • Communicate customer feedback and account insights to the Sr. Manager for escalation and roadmap input

  • Participate in internal Customer Success reviews and contribute account-level data and updates

Experience & Education
Required:
  • Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field
  • 5+ years of experience in customer success, account management, or a client-facing role within software or digital products
  • Experience managing customer relationships and supporting renewals
  • Strong communication and relationship-building skills
  • Ability to interpret customer data and translate insights into actions
  • Experience with CRM systems (e.g., Salesforce) and Microsoft Office

Preferred
  • Experience in the energy industry or industrial software environments
  • Familiarity with Customer Success platforms (e.g., Gainsight, ChurnZero)
  • Exposure to KPI-driven customer success models
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Knowledge of ticketing systems (e.g., Zendesk, HubSpot)
  • Project or change management experience

Knowledge, Skills & Abilities
  • Customer-focused mindset with strong problem-solving ability
  • Analytical thinking and data interpretation
  • Strong organizational and time management skills
  • Ability to collaborate across teams and influence without authority
  • Comfortable working in a fast-paced, evolving environment

Travel Requirement: This role may require domestic and potentially international travel of up to: 30%

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