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Weekend Customer Success Jobs in Rosenberg, TX (NOW HIRING)

Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV ...

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Customer Success Specialist

Houston, TX ยท On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

Bachelor's degree or equivalent experience * 2 to 5 years of experience in customer success, technical support, or client operations Work Location & Physical Requirements * Job requires the ability ...

Develop and execute Customer Success Plans (CSPs) aligned to customer product strategies, business outcomes, and growth objectives * Drive increased consumption and utilization of Proofpoint data ...

New

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and ...

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Showing results 21-40

Weekend Customer Success information

See Rosenberg, TX salary details

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How much do weekend customer success jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend customer success in Rosenberg, TX is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Rosenberg, TX? The most popular types of Customer Success jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Weekend Customer Success jobs? Cities near Rosenberg, TX with the most Weekend Customer Success job openings:

Head of Customer Success

DNV GL

Houston, TX โ€ข On-site

Other

Posted 23 days ago


Job description

Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth.

We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be responsible for building and scaling a high-performing global organization that drives customer adoption, retention, expansion, and advocacy.

The successful candidate will combine strong leadership, analytical rigor, commercial acumen, and customer focus to ensure customers realize measurable business value from our solutions. Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will leverage customer insights, health metrics, and market intelligence to improve customer outcomes, influence strategic decisions, and drive sustainable business growth.

This is a highly visible leadership role with the opportunity to shape the future of Customer Success within the Pipeline Business Line, develop a global team, and play a key role in the continued growth and transformation of DNV's software business.

This role follows a hybrid work model.

What you'll Do

Lead and Scale Customer Success

  • Lead, develop, and inspire a global Customer Success team through coaching, succession planning and talent development
  • Establish common processes, metrics, best practices, and expansion strategies across regions
  • Build a high-performance culture focused on accountability, customer outcomes, and continuous improvement that attracts and retains top talent
  • Foster strong collaboration across Sales, Product Management, Engineering, Support, and Marketing
  • Establish and report on key Customer Success KPIs, including adoption, retention, customer health, expansion, and Net Revenue Retention (NRR)

Drive Customer Outcomes and Growth

  • Own the customer lifecycle from onboarding through renewal, retention, and expansion
  • Ensure customers achieve their desired outcomes and realize measurable value from our software solutions
  • Develop executive-level customer relationships and lead strategic account reviews
  • Partner with Sales and Growth teams to identify upsell, cross-sell, and renewal opportunities
  • Improve customer retention, adoption, customer health, and Net Revenue Retention (NRR)

Leverage Data and Customer Insight

  • Develop and manage customer health scoring, dashboards, and success metrics
  • Analyze adoption, usage, engagement, and business outcome data to identify risks and opportunities
  • Act as the voice of the customer by translating customer needs and market insights into product improvements
  • Influence company strategy through customer trends, market intelligence and business performance
  • Leverage AI, automation, and scalable processes to improve customer experience and operational efficiency

DNV GL USA logo

About DNV GL USA

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Katy, TX, US

Year founded

1986