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Weekend Customer Success Manager Jobs in Springfield, VA

Windward

Customer Success Manager DC

Washington, DC · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Workday

Sr Customer Success Manager

Washington, DC · On-site

Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...

TechnoMile

Senior Customer Success Manager

Mclean, VA · On-site

Senior Customer Success Manager Location: Tysons Corner- Hybrid | In-Office Options About the Role TechnoMile is looking for a Customer Success Manager to join our team! This role owns a dedicated ...

Nuix Limited

Customer Success Manager

Reston, VA · On-site

$100 - $125/hr

The Customer Success Manager (Platform) is Nuix's primary post-sale relationship owner across an assigned portfolio of enterprise accounts. From the point of contract close, this role holds ...

Nitra, Inc.

Customer Success Manager

Washington, DC · On-site

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite ...

Guardz

Customer Success Manager

Alexandria, VA · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

Guardz

Customer Success Manager

Washington, DC · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

nitra

Customer Success Manager

Washington, DC · On-site

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite ...

nitra

Customer Success Manager

Washington, DC · Hybrid

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite ...

nitra

Customer Success Manager

Washington, DC · Hybrid

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite ...

MetaProp.vc

Customer Success Manager

Leesburg, VA · On-site

LightTable AI Customer Success Role LightTable is an AI-powered construction document review platform built for preconstruction teams. We automate cross-document conflict detection across the complex ...

SalesApe.ai

Customer Success Manager

Washington, DC · On-site

Role Overview SalesAPE.ai is looking for a commercially sharp Customer Success Manager to own long-term relationships with our growing portfolio of SMB clients. Post-onboarding, you'll be the person ...

Famly Denmark

US Customer Success Manager

Arlington, VA · On-site

$60 - $80/hr

We're looking for a Customer Success Manager to own and grow relationships with a portfolio of Famly's US customers, from onboarding through renewal and everything in between. About Famly We're on a ...

Anthropic

Customer Success Manager, GSI

Washington, DC · On-site

Customer Success Manager, GSI San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems.

Meltwater

Customer Success Manager II

Washington, DC · On-site

$80K - $107K/yr

As a Customer Success Manager , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Vontier

Lead Customer Success Manager

Washington, DC · On-site

$96K - $124K/yr

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team -- someone who thrives at the intersection of technology, business strategy, and relationship ...

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All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Springfield, VA

Weekend Customer Success Manager information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do weekend customer success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for weekend customer success manager in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What job categories do people searching Weekend Customer Success Manager jobs in Springfield, VA look for?

The top searched job categories for Weekend Customer Success Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Weekend Customer Success Manager jobs?

Cities near Springfield, VA with the most Weekend Customer Success Manager job openings:

Weekend Customer Success Manager jobs near you
Infographic showing various Weekend Customer Success Manager job openings in Springfield, VA as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.

Customer Success Manager DC

Washington, DC • On-site

Windward
11 - 50 employees
Learn more about Windwardexternal

Other

Posted 27 days ago

Job description

Customer Success Manager (CSM)

We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team.

In this role, you will manage strategic relationships with federal and governmental customers across the United States, serving as their primary point of contact.

Your mission will be to drive customer success through adoption, satisfaction, and measurable operational impact — ensuring Windward's technology delivers consistent value and supports the customer's mission objectives.

You will collaborate closely with cross-functional teams, including Support, Professional Services, Delivery, Product & R&D, Sales & Marketing groups, to deliver an exceptional customer experience and foster long-term partnerships.

Key Responsibilities

  • Serve as the primary point of contact for assigned U.S. Federal and Government customers, managing all aspects of the relationship — from onboarding to renewals and growth.
  • Ensure customers derive maximum value from the Windward platform by driving adoption, promoting best practices, and leading training sessions tailored to operational use cases.
  • Proactively monitor customer health, sentiment, and usage metrics, identifying risks and working cross-functionally to ensure service quality meets or exceeds SLA expectations.
  • Act as the voice of the customer internally — providing actionable feedback to influence product improvements, features, and roadmap priorities.
  • Partner with the Sales team to identify and team up on upsell and cross-sell opportunities, supporting expansion across agencies and departments.
  • Support new feature rollouts, deliver product demos, and ensure seamless communication of value across technical and executive stakeholders.
  • Maintain a deep understanding of the U.S. Federal acquisition, procurement, and compliance processes, and align customer success strategies accordingly.

Requirements

  • TS Clearance - Must.
  • 3+ years of experience in Customer Success or Account Management - Must. preferably in a SaaS company.
  • Proven experience working with U.S. Federal or Government customer.
  • Familiarity with the Maritime Domain and/or Intelligence Operations (OSINT, VISINT, SIGINT) — an advantage.
  • Strong communication and relationship-building skills, with the ability to engage both technical users and senior executives.
  • Demonstrated strong and deep knowledge Platform and domain skills with the ability to handle multiple high-priority initiatives in a fast-paced environment.
  • Experience using Customer Success tools (CS platforms, Salesforce, helpdesk, or training systems).
  • Self-starter with analytical, problem-solving, and strategic thinking abilities.
  • Comfortable leading customer training sessions, workshops, and executive briefings.
  • Willingness to travel up to 40% across North America and also Internationally for customer meetings, workshops, and on-site engagements.

Apply