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Weekend Customer Success Manager Jobs in Springfield, VA

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site +1

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers-ensuring they're set up for success, using the platform effectively ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

Okta, Inc.

Sr. Customer Success Manager

Washington, DC · On-site

Sr. Customer Success Manager Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

$125 - $150/hr

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

Authorium

Customer Success Manager

Washington, DC · On-site

Customer Success Manager We are hiring a Customer Success Manager who is outcomes-driven, organized, and energized by helping customers get measurable value from a product. You will develop a deep ...

Authorium

Customer Success Manager

Washington, DC · On-site

$80 - $100/hr

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes-driven, organized, and energized by helping customers get measurable value from a product. You will ...

Authorium, Inc.

Customer Success Manager

Washington, DC · On-site

$80 - $100/hr

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes-driven, organized, and energized by helping customers get measurable value from a product. You will ...

Authorium, Inc

Customer Success Manager

Washington, DC · On-site

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes-driven, organized, and energized by helping customers get measurable value from a product. You will ...

Workday

Sr Customer Success Manager

Washington, DC · On-site

Customer Success Management (CSM) is Workday's bridge between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-based ...

EverDriven

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships ...

Genesys

Sr. Customer Success Manager

Washington, DC · On-site

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

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Showing results 21-40

All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Springfield, VA

Weekend Customer Success Manager information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do weekend customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for weekend customer success manager in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What job categories do people searching Weekend Customer Success Manager jobs in Springfield, VA look for?

The top searched job categories for Weekend Customer Success Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Weekend Customer Success Manager jobs?

Cities near Springfield, VA with the most Weekend Customer Success Manager job openings:

Weekend Customer Success Manager jobs near you
Infographic showing various Weekend Customer Success Manager job openings in Springfield, VA as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.

Customer Success Manager

Washington, DC • On-site

Goodshuffle Pro
See more jobs at Goodshuffle Proexternal

Other

Re-posted 15 hours ago

Job description

About Goodshuffle
At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event professionals to streamline their operations and grow their businesses. At Goodshuffle, we believe in delivering incredible value to our customers through innovative tools and world-class support.
About the Role
As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers-ensuring they're set up for success, using the platform effectively, and seeing measurable impact in their day-to-day operations. You'll be an advocate for your customers while helping drive retention, adoption, and growth.
This is an ideal opportunity for someone with a few years of CSM or account management experience who wants to deepen their skills, take ownership of customer relationships, and grow alongside a rapidly scaling company.
Responsibilities
  • Manage a portfolio of small-to-mid-sized accounts, providing ongoing support, guidance, and value throughout the customer lifecycle
  • Lead training and education sessions to ensure a smooth and successful journey for customers
  • Monitor customer health and usage, proactively reaching out to keep customers engaged and successful
  • Educate customers on new features, best practices, and time-saving workflows
  • Serve as the primary point of contact for questions, feedback, and troubleshooting
  • Maintain detailed and up-to-date account notes, usage metrics, and communications in internal tools
  • Contribute to team processes and knowledge-sharing as we scale
Requirements
  • 3+ years of experience in Customer Success, Account Management, or a customer-facing SaaS role
  • Excellent written and verbal communication skills
  • Strong organizational skills with attention to detail and follow-through
  • A genuine desire to help others succeed and a proactive approach to problem-solving
  • Ability to manage multiple accounts and priorities in a fast-paced environment
  • Comfort with technology and a desire to learn new tools and features
  • Team-oriented, feedback-friendly, and eager to grow
Nice-to-Haves
  • Experience working with small business customers or in the events industry
  • Familiarity with tools like Intercom, HubSpot, FullStory and Confluence
  • Exposure to onboarding or training customers
What We Offer
  • Competitive salary and benefits
  • Hybrid work environment
  • Strong feedback culture with mentorship and growth opportunities
  • A passionate, tight-knit team focused on innovation and impact
  • A chance to make a real difference for small business owners in the events world

If you love helping customers thrive and want to grow your career in Customer Success, we'd love to hear from you.

Apply