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Weekend Customer Success Manager Jobs in Springfield, NJ

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Sweep

Customer Success Manager

New York, NY · Remote

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Harris

Customer Success Manager

New York, NY · On-site

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...

FlowX.AI

Customer Success Manager

Manhattan, NY · On-site

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...

Luminance

Customer Success Manager

New York, NY

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

BlinkOps

Customer Success Manager

Manhattan, NY · On-site

$100K - $170K/yr

About this Role Customer Success Managers at Blinkops serve as the trusted technical advisors for our customers being a critical intersection of technical expertise and a focus on customer value.

New

Luminance

Customer Success Manager

Manhattan, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Sweep

Customer Success Manager

New York, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Garage

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Garage powers the exchange of critical assets across America's essential industries. We started with fire departments, where purchasing mission-critical vehicles and ...

Nominal

Customer Success Manager

Manhattan, NY · On-site

As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...

TABS inc.

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing ...

Fonn Group AS

Customer Success Manager

Manhattan, NY · On-site

We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud computing expertise to join our team in the New York tri-state area. This role is pivotal in ensuring client ...

FlowX.AI

Customer Success Manager

New York, NY

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...

Layer Health

Customer Success Manager

Manhattan, NY · On-site

$140K - $160K/yr

Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately ...

Melio

Customer Success Manager

New York, NY · On-site

Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing ...

Flowx.ai

Customer Success Manager

Manhattan, NY · On-site

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...

Nominal

Customer Success Manager

Manhattan, NY · On-site

As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...

FlowX.AI

Customer Success Manager

Manhattan, NY · On-site

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...

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All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Springfield, NJ

Weekend Customer Success Manager information

See Springfield, NJ salary details

$33.8K

$86.5K

$145.8K

How much do weekend customer success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for weekend customer success manager in Springfield, NJ is $86,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $103,100.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What job categories do people searching Weekend Customer Success Manager jobs in Springfield, NJ look for? The top searched job categories for Weekend Customer Success Manager jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Weekend Customer Success Manager jobs? Cities near Springfield, NJ with the most Weekend Customer Success Manager job openings:
Weekend Customer Success Manager jobs near you

Customer Success Manager

Luminance

New York, NY • On-site

Full-time

Re-posted 4 days ago

Job description

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe.
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working in a consultative, outcomes-driven way and who is confident guiding customers through structured onboarding and long-term adoption journeys.
As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You will play a key role in supporting customers through change, ensuring successful adoption, and helping them realize measurable value from their investment.
The successful candidate will combine strong relationship-building skills with analytical thinking and disciplined delivery. You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations.
We welcome candidates from Customer Success, Account Management, Project Management, Implementation, or client-facing legal roles including former lawyers who are passionate about technology and contributing to innovation within the legal industry.
Responsibilities
  • Own and manage the post-sales customer experience across Luminance's product suite
  • Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment
  • Partner with customers as they adopt AI-driven solutions and modernize their legal workflows
  • Guide customers through change management and drive strong user adoption across teams
  • Act as the primary point of contact during onboarding and early lifecycle phases
  • Build trusted relationships with key stakeholders across legal and business teams
  • Partner with Sales, Implementation Specialists, Product, and Support teams to ensure a seamless and effective customer journey
  • Monitor customer engagement and proactively address risks and opportunities
  • Identify opportunities for account growth, renewals, and expanded product usage
  • Advocate for customers internally, representing their feedback and priorities to Product and leadership teams to enhance product development and service delivery
  • Deliver product demonstrations, training sessions, and enablement support

Requirements
    • Experience in Customer Success, Account Management, Project Management, Implementation, Implementation Specialist, or a related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTech
    • Demonstrated ability to manage structured onboarding processes or customer-facing projects
    • Experience supporting customers through technology adoption or organizational change initiatives
    • Strong organizational and project management skills, with the ability to manage timelines and stakeholder expectations
    • Experience supporting customers on guided, consultative software platforms (not purely self-serve)
    • Strong communication and stakeholder-management skills
    • Ability to quickly learn and confidently explain advanced product functionality
    • Analytical, proactive, and solution-oriented mindset
    • Bachelor's degree or equivalent practical experience

Compensation - $75,000 - $80,000
Benefits
discretionary bonus per quarter

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