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Weekend Customer Service Jobs in Springfield, TN

XPO

Customer Service Representative

Whites Creek, TN

$22.67/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 ... Available to work a variety of shifts, including days, evenings, nights and weekends Preferred ...

SLA Worldwide

Customer Service Associate

Nashville, TN · On-site

$17/hr

Prior experience in retail sales, hospitality, or customer service. * Strong attention to detail ... Flexibility to work early mornings, evenings, weekends, and holidays. * Bonus if you love flowers ...

SLA Worldwide

Customer Service Associate

Nashville, TN

$17/hr

Prior experience in retail sales, hospitality, or customer service. * Strong attention to detail ... Flexibility to work early mornings, evenings, weekends, and holidays. * Bonus if you love flowers ...

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Weekend Customer Service information

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$9

$17

$25

How much do weekend customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend customer service in Springfield, TN is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Springfield, TN? The most popular types of Customer Service jobs in Springfield, TN are:
What are popular job titles related to Weekend Customer Service jobs in Springfield, TN? For Weekend Customer Service jobs in Springfield, TN, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Springfield, TN look for? The top searched job categories for Weekend Customer Service jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Weekend Customer Service jobs? Cities near Springfield, TN with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Springfield, TN as of June 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,923 per year, or $17.8 per hour.
Customer Service Representative

Customer Service Representative

XPO

Whites Creek, TN

$22.67/hr

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

XPO rating

7.0

Company rating: 7.0 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

187th of 339 rated logistics

Job description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $22.67
  • Shift: FAC
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.

What XPO employees say

Pay

Benefits

Hours and flexibility

Workplace

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About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

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