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Weekend Customer Service Representative Jobs in Rhode Island

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Igus Bearings Inc

Customer Service Representative

Rumford, RI · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Join Our Team Are you passionate about providing exceptional customer service and solving problems? igus is looking for a Customer Service Representative who enjoys building relationships ...

Pet Food Experts

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Service Representative, you will serve as the customer's primary point of contact, and be responsible for problem solving and providing a superior and engaging customer experience. EAST ...

Flagship Staffing Services

Be Seen First

Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

  • Medical

  • PTO

Our client is looking for an experienced Customer Service professional to help with a 3 month project. You will be responsible for coordinating bus schedules for transportation. * Basic computer ...

Axelon

Customer Service Representative

Warwick, RI · On-site

$20/hr

Support special product and/or service campaigns as needed, or as requested by the customer. * Efficiently access and navigate multiple electronic systems to provide a complete and integrated ...

Brown University Health

Customer Service Rep

Providence, RI · On-site

$18 - $25.82/hr

Under the general supervision of the Pathology Manager and in accordance with established policies and procedures, performs a variety of customer service duties to respond via telephone and/or fax to ...

Axelon

Customer Service Rep

Warwick, RI · On-site

$20/hr

Support special product and/or service campaigns as needed. * Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.

Brownhealth

Customer Service Rep

Providence, RI

$18 - $25.82/hr

Under the general supervision of the Pathology Manager and in accordance with established policies and procedures, performs a variety of customer service duties to respond via telephone and/or fax to ...

Lifespan

Customer Service Rep

Providence, RI · On-site

$18 - $25.82/hr

Under the general supervision of the Pathology Manager and in accordance with established policies and procedures, performs a variety of customer service duties to respond via telephone and/or fax to ...

Sharecare

Lead Customer Service Rep

Providence, RI · On-site

Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with questions related to escalated or technical issues.?? * Being a reliable point of contact for members by ...

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All JobsCustomer Service Representative JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Rhode Island

Weekend Customer Service Representative information

See Rhode Island salary details

$9

$18

$26

How much do weekend customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend customer service representative in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Rhode Island?

The most popular types of Customer Service Representative jobs in Rhode Island are:

What are popular job titles related to Weekend Customer Service Representative jobs in Rhode Island?

For Weekend Customer Service Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Rhode Island look for?

The top searched job categories for Weekend Customer Service Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Weekend Customer Service Representative jobs?

Cities in Rhode Island with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Customer Service Representative

Aptiv PLC

Warwick, RI • On-site

$16 - $21.75/hr

Full-time

Re-posted 9 days ago

Job description

POSITION SUMMARY
The incumbent in this position is responsible for processing and tracking customer orders, and responding to customer inquiries. Receive orders via phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates and delays; and handling complaints.
ESSENTIAL FUNCTIONS
  • Support customers through on-going communication; research and resolve issues regarding customer orders and product availability. Direct inquiries to the appropriate department for assistance as needed.
  • Process and enter customer orders/changes/returns according to established department policies and procedures.
  • Make changes to existing orders (e.g., due dates, part numbers, quantities, new line items).
  • Receive and review customer inventory forecasts; verify and match orders in the system.
  • Partner with and support inside/outside sales team to meet and exceed customers' service expectations.
  • Create new customer accounts in SAP System; add new part numbers; and make changes in the system to the description, prices, or customer part numbers. Create customer folders and forward order confirmations to the production planning department.
  • Review and/or make changes to existing customer accounts; revise contact information and maintain SAP data.
  • Provide timely and accurate information to customers regarding order status, product lead times, pricing, shipping information, and anticipated delays.
  • Monitor and report on time customer deliveries.
  • Handle special project requests (e.g., track lead free parts, pull customer sales reports) as assigned.
  • Handle sample requests from customers and project managers. Work with inventory control and production to get samples made and sent out to customers.
  • Ensure and provide quality service to both internal and external customers.
  • Work with production planning to ensure customer deliveries are met and expedited orders are handled properly.
  • Provide backup support to other Customer Service group members in the performance of job duties as required.
  • Attend regular department meetings and provide expertise as a member of the customer service team.
  • Adhere to EMS and IATF 16949 Policies and Procedures.
  • Perform all other related duties as assigned by the supervisor.

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to proficiently use various company-related and external systems and databases.
  • Ability to proficiently use computer programs such as Microsoft Office applications.
  • Ability to work effectively with internal/external personnel, and customers.
  • Ability to proficiently operate office technology and equipment (e.g., computer systems).
  • Ability to communicate effectively verbally and in writing.
  • Ability to carry out duties and handle difficult situations in a tactful, sensitive and professional manner.
  • Ability to multi-task and prioritize work to meet time sensitive deadlines.
  • Ability to work in a fast paced environment and manage several projects simultaneously.

QUALIFICATIONS
  • High School Diploma or GED equivalent.
  • Minimum of two (2) to three (3) years of progressively responsible customer service experience preferably in a manufacturing environment.
  • Ability to identify and meet customers' needs and requirements.
  • Must be detail-oriented and have excellent problem-solving skills.
  • Excellent oral and written communication skills.
  • Must be able to read, write, and speak English proficiently.
  • Must have good basic math skills.
  • Exceptional phone and customer service skills.
  • Must have excellent interpersonal skills.
  • Must be proficient with computers and demonstrated skills in office applications such as MS Word, Excel, and Outlook.
  • Experience working with SAP system a plus.
  • Bilingual Spanish is a plus.

PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to work in a variety of physical positions, including sitting, bending, reaching, walking, and stretching. The employee is regularly required to talk and/or hear.
The employee is frequently required to use hands, handle or feel. The employee must be able to perform physical activities such as, but not limited to, lifting and/or moving light objects up to ten (10) pounds. Specific vision abilities include close vision. Employee may be exposed to hazardous materials and chemicals.
WORK ENVIRONMENT
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Although the incumbent primarily works in an office environment, while performing the duties of this job the employee may be exposed to an industrial manufacturing environment. The employee may work near moving mechanical machinery and/or vehicles, and the noise level in the work environment may range from moderate to loud.
The duties listed above are intended only as illustrations of the various types of work that may be performed and is not a comprehensive listing of all functions and tasks performed by positions in this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

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