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Weekend Customer Service Representative Jobs in Rhode Island

Azelis Holding S.A.

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

... customer service department. Essential Duties and Responsibilities include the following. Other ... The requirements listed below are representative of the knowledge, skill, and/or ability required ...

Glenn Inc.

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

... customer service department. Essential Duties and Responsibilities include the following. Other ... The requirements listed below are representative of the knowledge, skill, and/or ability required ...

nVent

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

YOU HAVE: * 3+ years of customer service in a manufacturing environment, including advanced knowledge of the principles and practices of customer service is preferred. * Confirmed skill in ...

nVent

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

YOU HAVE: * 3+ years of customer service in a manufacturing environment, including advanced knowledge of the principles and practices of customer service is preferred. * Confirmed skill in ...

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the ...

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the ...

Essilor

RxO - Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

GENERAL FUNCTION The Customer Service Representative provides resolution to process exceptions by ... Ability to work extended business hours and weekend hours on a rotating basis PREFERRED ...

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Weekend Customer Service Representative information

See Rhode Island salary details

$9

$18

$26

How much do weekend customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend customer service representative in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Rhode Island?

The most popular types of Customer Service Representative jobs in Rhode Island are:

What are popular job titles related to Weekend Customer Service Representative jobs in Rhode Island?

For Weekend Customer Service Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Rhode Island look for?

The top searched job categories for Weekend Customer Service Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Weekend Customer Service Representative jobs?

Cities in Rhode Island with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Customer Service Representative

Azelis Holding S.A.

Warwick, RI • On-site

$16 - $21.75/hr

Full-time

Posted 17 days ago

Job description

Summary: Process orders from customers in a timely manner, ensuring order accuracy and compliance with customer requirements. Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service department.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Answer telephone and follow up as needed.
  • Order processing - includes taking the order, printing the order, allocating inventory/completing a purchase order for direct shipments, arranging freight and meeting customer specific instructions.
  • Order Acknowledgement - includes updating comments for all orders, timely updates to the customer on the delivery of their PO's, and review of customer's PO instructions to Chempax comments for accuracy
  • Interface with customers as necessary regarding their order and resolve any problems that may occur.
  • Process Direct shipments with suppliers and carriers.
  • Process Sample Requests.
  • Handle customer complaints including documentation, disposition and corrective action.
  • Maintain the Certificate of Analysis files.
  • Maintain and update customer information such as address, telephone number, etc. in Chempax.
  • Update customer comments with regard to specific customer requirements.
  • General office duties such as filing, copying, faxing, and word processing.
  • Maintain a clean and safe working environment at all times
  • Promote teamwork within department and across all departments and affiliates

Other Responsibilities include (but not limited to)
  • Understand and adhere to/follow the department procedures and policies
  • Adhere to and support the principles of Responsible Distribution™.
  • Assume other activities and responsibilities from time to time as directed

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills and a good command presence; Participates in meetings.
Written Communication - Writes clearly and informatively; Presents numerical data effectively.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Significant level of experience in running a chemical distribution entity.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Has a strong command of margin optimization opportunities within the operation.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
Education and Experience:
  • 4 year college graduate (preferred)
  • Must be able to multi task
  • Ability to organize work as required to meet customer demands or corporate demands
  • Ability to prioritize work, determining what is critical and needs to be completed

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