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Entry Level Customer Service Representative Jobs in Rhode Island

Eclaro

Entry-Level Customer Representative

Rumford, RI · On-site

$16 - $21.75/hr

Entry-Level Customer Representative Job Number: 26-01453 Be part of the Financial Services Industry. ECLARO is looking for an Entry-Level Customer Representative for our client in Rumford, RI. ECLARO ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... Willingness to start at an entry level position and move up Additional Information All your ...

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

SystemDomain Inc.

Be Seen First

Customer Service Representative

Warwick, RI · On-site

$18 - $20/hr

Customer Service Representative - Utilities Location: Warwick, RI Job Summary We are seeking a customer-focused Customer Service Representative to assist consumers with utility-related inquiries and ...

New

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$18 - $20/hr

Customer Service Representative Employment Type: Full-Time FLSA Status: Non-Exempt Work Environment: Professional office setting Position Summary A growing, mission-driven organization is seeking a ...

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

Route Coordinator - Customer Service Representative Position There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Rhode Island

Entry Level Customer Service Representative information

See Rhode Island salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level customer service representative in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Rhode Island?

The most popular types of Customer Service Representative jobs in Rhode Island are:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Entry-Level Customer Representative

Eclaro

Rumford, RI • On-site

$16 - $21.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Entry-Level Customer Representative
Job Number: 26-01453
Be part of the Financial Services Industry. ECLARO is looking for an Entry-Level Customer Representative for our client in Rumford, RI.
ECLARO's client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you're up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • Motivated and detail-oriented Entry-Level Customer Representative to support our sales team.
  • This role involves handling phone calls, responding to emails, and addressing client needs in a timely and professional manner.
  • The ideal consultant must be able to multitask effectively, maintain strong communication skills, and provide excellent customer service.
Responsibilities:
  • Assist sales representatives by managing client inquiries and follow-ups.
  • Handle incoming calls and emails, providing accurate and timely responses.
  • Maintain customer records and update internal databases.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Support order processing and resolve customer concerns as needed.
Qualifications:
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Office and CRM systems is a plus.
If hired, you will enjoy the following ECLARO Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Kath Torres
katherine.torres@eclaro.com
5134499042
Kath Torres | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

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