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Weekend Customer Service Representative Jobs in Florida

Total Warranty Services

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Description Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs ...

Million Air

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Ability to work evenings weekends, and holidays * Acceptable driving record * Zero tolerance drug ...

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Weekend Customer Service Representative information

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$7

$14

$20

How much do weekend customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Florida?

The most popular types of Customer Service Representative jobs in Florida are:

What are popular job titles related to Weekend Customer Service Representative jobs in Florida?

For Weekend Customer Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Florida look for?

The top searched job categories for Weekend Customer Service Representative jobs in Florida are:

What cities in Florida are hiring for Weekend Customer Service Representative jobs?

Cities in Florida with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative

Bold City Heating & Air

Jacksonville, FL • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

HVAC Customer Service Representative
Jacksonville, FL | Full-Time | Thursday-Monday

Please do not contact our office via phone or email regarding your application. If selected, you will be contacted with interview details.
Position Overview:
We’re looking for a friendly, dependable, and detail-oriented Customer Service Representative (HVAC) to join our team. You’ll be responsible for answering incoming calls, making outbound calls to existing customers to schedule services, and ensuring every customer receives the highest level of service.
Key Responsibilities:
  • This is a call-by-call scheduling position with management authority over the dispatch board, technician movement, ticket completion, and customer satisfaction.
  • As an HVAC Customer Service Representative, you are responsible for every call from booking to completion.
  • You do not simply place technicians on calls—you manage outcomes technician movement, and customer update is owned by you until the job is complete and the customer is satisfied.
  • Dispatch technicians in a fast-paced, high-volume environment.
  • Actively manage the dispatch board in real time.
  • Route technicians efficiently to maximize productivity and profitability.
  • Ensure technicians do not move forward until the job is complete and the customer is 100% satisfied.
  • Confirm technician arrival times and execute call-aheads consistently.
  • Manage the on-call rotation and coverage.
  • Forecast labor needs based on call volume and board load.
  • Enforce company process 100% of the time.
  • Identify and resolve issues before they escalate.
  • Ensure all tickets are properly documented and fully closed.
  • You will manage technicians through structure and systems, make real-time decisions under pressure, and be measured by efficiency.

Qualifications:
  • Must be available to work the following shifts: Sat/Sun (8am-6pm) Thurs/Fri/Mon (12-8pm).
  • Minimum of three years of experience in HVAC/home services industry (Required).
  • Proficient in utilizing Service Titan (Required).
  • Associates or Bachelors Degree (Preferred).
  • Must be prepared to work after-hours shifts and weekend coverage (rotating).

What We Offer:
  • Pay Range: $20.00-24.00/per hour + bonus opportunities.
  • Health, dental, and vision benefits.
  • Paid time off and holidays.
  • Ongoing training and career growth opportunities.
  • Supportive, family-oriented team culture.

About Us:
At Bold City Heating and Air, we’re more than an HVAC company — we’re a trusted partner in keeping Jacksonville comfortable. We pride ourselves on professionalism, integrity, and top-tier customer service. Our Customer Service Representatives are the first point of contact for our clients and play a key role in our success.