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Weekend Chat Support Jobs in Rosedale, MD (NOW HIRING)

Kennedy Services

Client Support Specialist

Baltimore, MD · On-site

$17.50/hr

The Client Support Specialist has a solid understanding of the company and day-to-day operations. In this role, you'll follow established procedures and guidelines to make sure work is completed ...

USA Lacrosse

Technical Support Specialist

Sparks, MD · On-site

Supporting more than 425,000 members, we provide national leadership, structure, and resources to ... Ability to be flexible with work schedule, including availability to work nights and weekends and ...

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Weekend Chat Support information

See Rosedale, MD salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for weekend chat support in Rosedale, MD is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
More about Weekend Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Rosedale, MD? The most popular types of Chat Support jobs in Rosedale, MD are:
What are popular job titles related to Weekend Chat Support jobs in Rosedale, MD? For Weekend Chat Support jobs in Rosedale, MD, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Rosedale, MD look for? The top searched job categories for Weekend Chat Support jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Weekend Chat Support jobs? Cities near Rosedale, MD with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Rosedale, MD as of May 2026, with employment types broken down into 57% Full Time, 21% Part Time, 4% Temporary, and 18% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,965 per year, or $25 per hour.
Customer Care Representative

Customer Care Representative

AdNet AccountNet, Inc.

Baltimore, MD

$16/hr

Full-time

Posted 12 days ago

Job description

About Us:

AdNet/AccountNet, Inc. is an 8(a), WOSB, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services.

We are seeking Customer Care Representatives. To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations. In this role, your goal should always be to deliver the best customer service experience possible, keeping our clients happy. Applicants MUST reside and be authorized to work in the continental United States.

As a Customer Service Representative, team members perform in a variety of areas focused on delivering customer experience within our clients' commercial energy business. Responsibilities include inbound and outbound support for applicants and program participants across a broad portfolio via phone, online chat, and email. We provide customer and client support through a specialized energy efficiency team using call center technology, web chat, and established business processes within a paperless environment. Team members are trained, customer-oriented professionals who continue building their knowledge within energy-efficiency customer support.

Work Schedule:

  • 8:00 AM - 5:00 PM EST
  • 9:00 AM - 6:00 PM EST

Responsibilities:

  • Conduct non-scripted customer interactions via phone, email, and chat.
  • Topics include rebate status, scheduling, submittal procedures, and program guidelines.
  • Perform professional outreach.
  • Review and assist customers with energy application inquiries and program questions.
  • Complete other administrative duties as assigned.

Minimum Qualifications:

  • High school diploma.
  • 2+ years of professional work experience.
  • 2+ years of proficiency with MS Word, Excel, and other programs within the MS Office Suite.
  • Must be able to successfully pass a background check with drug screening.

Preferred Qualifications:

  • Previous sales or customer service experience.
  • Computer skills, including accurate and efficient data entry and database navigation.
  • Strong written and verbal communication skills.
  • Ability to maintain high energy levels and a positive attitude while working with team members, customers, and program participants.
  • Experience working with program participants, such as homeowners and contractors, to troubleshoot application requirements.
  • Ability to identify, define, and resolve problems promptly; gather and analyze information; and develop alternative solutions.
  • Ability to work independently and collaboratively.
  • Strong organizational and analytical skills.
  • Typing speed of 45-50 words per minute preferred.
  • Ability to work in a fast-paced, high-pressure environment
  • Professional interpersonal skills, including courtesy and cooperation.
  • Ability to manage multiple priorities and work limited overtime as necessary.
  • Ability to sit for prolonged periods in a distraction-free environment.
  • Demonstrated pride in making a positive difference for program participants.
  • Ability and desire to quickly learn about the energy business.

AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices, processes, and relationships.

Employment Type: FULL_TIME

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