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Weekend Chat Support Jobs in Rosedale, MD (NOW HIRING)

Leap LLC

Support Agent

Columbia, MD · On-site

$50K - $55K/yr

Hiring Locations: Must be based in the Baltimore, MD or Columbia, MD markets (or surrounding areas). About Us At Leap, we're on a mission to transform the home improvement industry - and we want you

RealmOne

Customer Support Specialist 1

Columbia, MD · On-site

Customer Support Specialist 1 Location: Columbia, MD Security Clearance Required: Security Clearance with appropriate Polygraph Job Description Are you ready to become a RealmOne WARRIOR! RealmOne

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All JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Rosedale, MD

Weekend Chat Support information

See Rosedale, MD salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for weekend chat support in Rosedale, MD is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Rosedale, MD? The most popular types of Chat Support jobs in Rosedale, MD are:
What job categories do people searching Weekend Chat Support jobs in Rosedale, MD look for? The top searched job categories for Weekend Chat Support jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Weekend Chat Support jobs? Cities near Rosedale, MD with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Rosedale, MD as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,965 per year, or $25 per hour.
Customer Support Specialist

Customer Support Specialist

Get Kaizened, Inc.

Baltimore, MD

$25 - $29/hr

Full-time

Posted 23 days ago

Job description

At Get Kaizened, Inc, we believe exceptional customer support is the cornerstone of lasting relationships and business success. As a Customer Support Representative, you will be the voice of our company, ensuring every customer interaction is handled with care, professionalism, and efficiency.


This role offers an exciting opportunity to engage with diverse customers, resolve inquiries, and contribute directly to enhancing the overall customer experience.



Responsibilities


  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Identify customer needs and provide appropriate solutions or escalate when necessary.
  • Document customer interactions and maintain accurate records in the support system.
  • Assist customers with product setup, troubleshooting, and usage guidance.
  • Follow up on outstanding issues to ensure timely resolution and customer satisfaction.
  • Participate in ongoing training to stay updated on product features and company policies.
  • Collaborate with cross-functional teams to address recurring issues and improve processes.


Qualifications


  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Proven experience in customer service or support roles, preferably in a technology-driven environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Familiarity with CRM software and support ticketing systems is a plus.
  • Ability to remain patient and empathetic in challenging situations.
  • Willingness to work flexible hours, including occasional evenings or weekends.