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Weekend Chat Support Jobs in Laurel, MD (NOW HIRING)

Leap LLC

Support Agent

Columbia, MD · On-site

$50K - $55K/yr

Position Overview The Support Agent serves as the first point of contact for Leap customers ... Provide timely, professional, and accurate responses to clients via phone, email, and chat.

Clifford Chance US LLP

IT Support Analyst

Washington, DC · On-site

$85K - $96K/yr

Promote chat-first support to enable AI-assisted triage, dynamic translation, and faster resolution ... Flexibility to work outside the core business hours including overtime and weekends as needed.

Comtech, LLC

Helpdesk Support

Washington, DC

$22.75 - $30.50/hr

Washington, DC * Receive customer IT service requests via telephone, chat, fax, e-mail ... Flexible availability that accommodates a 24/7 shift, including weekends, split days off, and ...

Leidos

Service Desk Support

Bethesda, MD · On-site

$21.50 - $29/hr

The successful candidate will provide support via phone, email, chat, remote assistance, and deskside visits to resolve common hardware, software, operating system, account, and peripheral issues.

Leidos

Service Desk Support

Bethesda, MD · On-site

$21.50 - $29/hr

The successful candidate will provide support via phone, email, chat, remote assistance, and deskside visits to resolve common hardware, software, operating system, account, and peripheral issues.

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How much do weekend chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend chat support in Laurel, MD is $25.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

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Weekend Chat Support jobs near you

Client Services Project Coordinator

TransPerfect Connect

Washington, DC • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
TransPerfect is a global leader in language and technology solutions, and they are seeking a Client Services Project Coordinator to enhance client relationships and manage project lifecycles. The role involves coordinating with various teams, responding to client requests, and ensuring high-quality deliverables while adhering to deadlines and budgets.
Responsibilities:
• Respond to client requests for new project initiatives, by closely monitoring external and internal email correspondence.
• Collaborate with various members of the production, tech and sales teams to assess the scope of work and produce cost estimates.
• Frame project instructions, specifications and deadlines within our internal job-tracking system.
• Serve as the primary point of contact for clients and third party vendors.
• Manage client relationships and set expectations in increasingly narrow timeframes.
• Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols and budgets and ultimately produce high quality deliverables.
• Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization and to aid in scoping and developing technical solutions.
• Perform other special projects or duties when required.
Qualifications:
Required:
• Minimum Bachelor’s degree or its equivalent
• Flexibility to work rotating shifts on a weekly basis, including some weekends and evenings.
• Superior written and spoken communication skills in English.
• Strong attention to detail and an outgoing personality, with willingness to take initiative on new projects
• Ability to work in a fast-paced and team-oriented environment; collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times.
• Willingness to work under pressure, juggling multiple projects and deadlines simultaneously, all while remaining calm, collected, and professional.
• Desire to build external relationships with clients, and internal relationships with peers/coworkers from other departments
Preferred:
• Creative thinker – You are curious and unafraid to ask questions
• Hard worker – You are industrious and diligent in everything you do
• Innovator – You are willing to initiate changes and introduce new ideas
Company:
TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support. Founded in , the company is headquartered in Phoenix, Arizona, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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