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Weekend Chat Support Jobs in Chicago, IL (NOW HIRING)

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

Customer Support Specialist

Chicago, IL ยท On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Customer Support Specialist

Chicago, IL ยท On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Support Specialist

Romeoville, IL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team ... Ability to work a flexible schedule that may include evenings and weekends. * Strong organizational ...

Support Specialist

Romeoville, IL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team ... Ability to work a flexible schedule that may include evenings and weekends. * Strong organizational ...

Showing results 41-60

Weekend Chat Support information

See Chicago, IL salary details

$14

$26

$46

How much do weekend chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend chat support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Chicago, IL?

The most popular types of Chat Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Weekend Chat Support jobs?

Cities near Chicago, IL with the most Weekend Chat Support job openings:

Infographic showing various Weekend Chat Support job openings in Chicago, IL as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Community Support Specialist - Part-time Weekends

Thresholds

Chicago Heights, IL โ€ข On-site

$23.10 - $25.10/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact - in a person's community.
Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan.
The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.
To succeed in this role, you need:
  • Passion for mental health advocacy
  • Effective communication and relationship-building skills
  • Good writing skills
  • Strong time management and organization
  • To be at least 21 years old
  • A valid driver's license, current car insurance, and daily access to your own car
  • Willingness to provide transportation to clients
  • SHIFT: Saturdays and Sundays (8:00 AM - 4:30 PM)

Many education and experience paths are eligible for this role:
  • High school diploma or GED certificate and 5 years of supervised clinical experience
  • Bachelor's degree in Psychology, Social Work, or related field
  • Bachelor's degree in an unrelated field and 2 years of supervised clinical experience
  • Master's degree in Psychology, Social Work, or related field

What sets Thresholds apart:
  • Competitive pay - Base Rate: $23.10 - $25.10 per hour / $48,048 - $52,200 annually
    • Commensurate with education and experience
  • Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
  • Dental insurance, vision insurance, choice of 4 medical insurance plans
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)
  • Mileage reimbursement
  • Cell phone reimbursement (up to $50/month)
  • Public service loan forgiveness
  • Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
  • Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.
As a leader in mental health and substance use services, we pride ourselves in being recognized as a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, in the category of companies with more than 1,000 employees.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.