ZipRecruiter

Log In

1

Weekend Chat Support Jobs in Amherst, MA (NOW HIRING)

CheckWriters

Client Support Specialist

Northampton, MA

$45K - $55K/yr

We are adding to our exceptional Client Support team! Are you looking to grow your career in a fast-paced environment where having fun is part of the culture? Do you get excited about helping clients ...

CheckWriters

Client Support Specialist

Northampton, MA · On-site

$45K - $55K/yr

We are adding to our exceptional Client Support team! Are you looking to grow your career in a fast-paced environment where having fun is part of the culture? Do you get excited about helping clients ...

Checkwriters

Client Support Specialist

Northampton, MA · On-site

$18 - $24.25/hr

We are adding to our exceptional Client Support team! Are you looking to grow your career in a fast-paced environment where having fun is part of the culture? Do you get excited about helping clients ...

Checkwriters

Client Support Specialist

Northampton, MA · On-site

$18 - $24.25/hr

We are adding to our exceptional Client Support team! Are you looking to grow your career in a fast-paced environment where having fun is part of the culture? Do you get excited about helping clients ...

PIP

Customer Support Specialist

East Longmeadow, MA · On-site

$21 - $25/hr

Customer Support Specialist Location: East Longmeadow, MA Job Type: Full-Time About Us: We are a fast-paced Commercial Printing company dedicated to delivering high-quality print solutions and ...

next page

Showing results 1-20

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Amherst, MA

Weekend Chat Support information

See Amherst, MA salary details

$14

$25

$44

How much do weekend chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for weekend chat support in Amherst, MA is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.93 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Amherst, MA? The most popular types of Chat Support jobs in Amherst, MA are:
What job categories do people searching Weekend Chat Support jobs in Amherst, MA look for? The top searched job categories for Weekend Chat Support jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Weekend Chat Support jobs? Cities near Amherst, MA with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Support Specialist

Support Specialist

Behavioral Health Network, Inc.

Springfield, MA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts. Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.
What We Offer
  • Mission-driven work - help adults with mental health needs build independence and recovery
  • Career growth - one third of our positions are filled through internal promotions
  • Comprehensive benefits - generous PTO, medical/dental/vision, 403(b), tuition reimbursement
  • Supportive environment - training provided, including MAP certification
  • Fast-paced and meaningful work - no two days are the same
What You'll Do
As a Residential Support Specialist in BHN's The Program for Assertive Community Treatment (PACT) program, you will provide direct services to individuals living in 24/7 residential program that helps individuals meet their goals and reduce hospitalizations. PACT provides clinical wraparound support in the community and in our group residential program to perpetuate recovery and wellness for the individuals served. In this role, you will:
  • Monitor individuals' health and well-being, assisting with daily living skills and encouraging independence
  • Provide medication support and document services provided
  • Initiate and support quality of life through empowerment, respect, and dignity
  • Deliver crisis intervention and emergency support as needed
  • Plan and facilitate opportunities for community activities and social engagement
  • Help individuals build and maintain social support networks and relationships
  • Maintain updated credentials through trainings, meetings, and certifications

Pay for this role is $21 per hour
Who You Are
  • High school diploma or G.E.D. (required)
  • Bilingual in Spanish (preferred)
  • At least three months of experience in human services (preferred)
  • Valid driver's license and reliable vehicle available for working hours (required)
  • Commitment to empowerment, growth, human rights, and community integration
  • Training provided by BHN - no prior certifications required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply