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Weekend Chat Support Jobs in Kentucky (NOW HIRING)

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

TEKsystems

Customer Service Representative

Louisville, KY

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat support, tax Top Skills Details Customer service,Customer support,Call center,Customer service oriented,Customer service call center Additional Skills & Qualifications 2 years of customer ...

TEKsystems

Customer Service Representative

Louisville, KY · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience using chat or email as customer response channel a plus * Bilingual is desired Skills Customer service, Customer support, Call center, Customer service oriented, Customer service ...

HealthCare Support

Pharmacist

Campbellsville, KY · On-site

$65 - $69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Weekends - Open from 9 a.m. - 6 p.m. on Saturdays 10 - 5 on Sundays Required Qualifications for the ... com Schedule a time to chat here: Healthcare Support Staffing, LLC is an equal employment ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Kentucky

Weekend Chat Support information

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Kentucky?

The most popular types of Chat Support jobs in Kentucky are:

What are popular job titles related to Weekend Chat Support jobs in Kentucky?

For Weekend Chat Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Kentucky look for?

The top searched job categories for Weekend Chat Support jobs in Kentucky are:

What cities in Kentucky are hiring for Weekend Chat Support jobs?

Cities in Kentucky with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Kentucky as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Temporary. Highlights an 90% In-person, and 10% Remote job distribution.

CX Support Team Lead

Generation Tux

Louisville, KY • On-site

Other

Re-posted 14 days ago

Job description

Customer Experience Manager

Generation Tux is currently looking for management-quality team members to join our Customer Experience division. Applicants should be reliable, hard-working, detail-oriented, and able to problem-solve. A typical day includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture that stresses communication and high-level execution.

Expectations

  • Responsible for maintaining a high level of professionalism and working to establish a positive rapport
  • Supervise service-oriented telephone, email, and chat support operations
  • Supervise staff performance and effectiveness using call center best practice metrics
  • Assist in the resolution of escalated customer situations - be the final point for customer escalations
  • Subject matter expert in areas of fit and style as related to men's formalwear
  • Subject matter expert on customer service systems, workflows, and business rules
  • Motivate, mentor, and coach staff, providing feedback and recommendations for continuous improvement
  • Communicate effectively with departmental leadership and other stakeholders
  • Hold staff accountable for delivering on expected work output- quantity and quality
  • Schedule and monitor agent breaks
  • Participate in phone screen and interview process- influence hiring decisions

Requirements

  • Experience in a leadership role preferred (people or process management)
  • 1+ year in customer service experience (retail, call center, other)
  • Effective negotiation and persuasion skills
  • Excellent verbal and written communication skills
  • Ability to think "outside the box"
  • Strong relationship-building and motivational skills
  • Must be self-motivated, organized, and able to work independently to meet goals
  • Technology and web-savvy
  • Provide coaching feedback and analyze statistics
  • Flexible schedule availability, including nights and weekends
  • Internal applicants should not be on corrective action

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.

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