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Weekend Chat Support Jobs in Illinois (NOW HIRING)

Scotsman Ice

Field Support Technician

Vernon Hills, IL · On-site

$19.25 - $26.25/hr

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Further tiers would include handling phone calls with clients and live chat. This position will ... Attends Support training to build knowledge base and skill in Myzone products * Identifies and ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL · On-site

$17.50 - $22.50/hr

Further tiers would include handling phone calls with clients and live chat. This position will ... Attends Support training to build knowledge base and skill in Myzone products * Identifies and ...

3M

Part-Time Warehouse Operator Weekend Shift

Dekalb, IL · On-site

$21.81/hr

Utilize computer systems to support operations, including process monitoring, data entry, inventory ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Part-Time Warehouse Operator Weekend Shift

Dekalb, IL · On-site

$21.81/hr

Utilize computer systems to support operations, including process monitoring, data entry, inventory ... Chat with Max For assistance with searching through our current job openings or for more ...

ADP

Partner Support Specialist

Schaumburg, IL · On-site

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

ADP

Partner Support Specialist

Schaumburg, IL · Hybrid

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Illinois

Weekend Chat Support information

See Illinois salary details

$13

$25

$43

How much do weekend chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat support in Illinois is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Illinois?

The most popular types of Chat Support jobs in Illinois are:

What are popular job titles related to Weekend Chat Support jobs in Illinois?

For Weekend Chat Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Illinois look for?

The top searched job categories for Weekend Chat Support jobs in Illinois are:

What cities in Illinois are hiring for Weekend Chat Support jobs?

Cities in Illinois with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

Information Services Librarian, Weekend

Aurora University

Aurora, IL • On-site

$22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Salary: $22.00 Hourly
Location : Aurora, IL
Job Type: Part-Time (<20 hours) Staff
Job Number: 202500246
College/School: Library
Department: Library
Opening Date: 08/17/2026
Aurora University (AU) is committed to the transformative power of learning by creating a student-centered environment and an equity of experience and opportunity, to ensure that students, faculty, and staff of all backgrounds feel welcome and included. Our culture of collaboration, generosity, and belonging make it a special place for students, faculty, and staff.
AU is grounded in the transformative opportunity it provides to a diverse student body. As a private university with a public mission and a commitment to making a difference in peoples' lives, AU has a long history of resilience and of providing access to an education that values innovation, focuses on continuous improvement, and has a positive impact on the communities we serve. We are proud of our service to and economic impact on the state of Illinois, where over 80% of our students stay to live and work, where 90% of our students come from, and where we foster strong community partnerships to develop the workforce in areas such as nursing, education, business, technology, and social work.
We are looking for passionate and purposeful individuals who represent the full diversity of Aurora and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, identity, and ethnic backgrounds present in our community. When you join the team at AU, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice requiring broad collaboration among faculty, staff, students, and community partners.
At AU we believe that continuous learning is a fundamental part of working life, and our goal is for all colleagues on our campus to feel supported and equipped to realize their full potential. We actively support our community by providing all employees with opportunities to engage in professional development activities, as well as a range of tuition and employee benefits that can be found
Position Purpose:
The Information Services Librarian supports learning by ensuring knowledgeable, friendly, responsible, and competent coverage of library services, mainly on weekends and sometimes other times of low staffing. The library is open over 90 hours per week during the fall and spring semesters and relies heavily on Information Services Librarians to ensure a stable and reliable presence in the library. We are also planning a move into a Learning Commons later this year: librarians in this position will then ensure a stable and reliable presence when library services move to that building.
Core Competencies:
  1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  2. Upholds the Mission Statement: At Aurora University, our singular goal is to empower students to achieve lasting personal and professional success. We do this by being an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and purposeful lives.
  3. Handles all information with tact and discretion and recognizes the confidential nature of university business.
  4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned, including voluntary participation in university committees, activities and events.

Essential Job Functions:
  • Provides high-quality, student-centered reference and research support in-person, through online chat, and during research appointments.
  • Opening and/or closing the library (and, later, Learning Commons) according to agreed-upon procedures.
  • Ensures continuity of library services across shifts, including supervising student workers during shifts; ensures stable coverage for Learning Commons.
  • Maintains oversight of Learning Commons operations during weekend and occasional other hours. Responds appropriately to emergencies and security concerns in the building.
  • Supervises student workers during weekend shifts: assigns tasks and guarantees their satisfactory completion; communicates with Director and other librarians regarding any issues.
  • Assists with circulation duties including checking in and out materials for patrons, assisting patrons with finding items on shelf, and others.
  • Delivers excellent, empathetic customer service.
  • Assures that regular daily tasks are completed promptly and efficiently.
  • Performs other duties as assigned.

Essential Job Requirements:
Education:
  • Masters in Library and Information Science.
  • Additional Bachelor's degree.
Experience:
  • Experience providing reference services to library users required, academic library setting preferred.
  • Familiarity with online library resources, with an emphasis on Health Science and Social Work resources preferred.

Skills:
  • Knowledge of face-to-face and online instruction strategies. Comfort in learning and using new technologies.
  • A collaborative disposition and willingness to work with library colleagues in a rapidly changing information environment.
  • Dedication to teamwork. We are a small department where each person contributes unique talents to the whole. Flexibility and acceptance of change are necessary.
  • Solid understanding of Microsoft and Apple operating systems.
  • Sound judgment and prioritization skills.
  • Excellent written, oral, and presentation communication skills.
  • Quick learner with great prioritization skills.
  • Ability to work independently and be dependable.
  • Ability to accept divergent views while maintaining a constructive working relationship with other team members.
Physical Requirements:
  • Ability to work with a computer for long periods of the day.
  • Office setting, standing, walking, sitting.
Work Hours:
  • Up to 27 hours per week in the fall 2026 semester. In the spring 2027 semester, hours will mostly be on the weekends.

The pay range referenced in the job posting is the budgeted amount the university reasonably expects to pay for this position. The final pay rate will not be below the lowest pay rate listed herein.
Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission.
Aurora University is an Equal Opportunity Employer.
Aurora University offers competitive, flexible benefits to eligible employees.
  • Health Insurance
    Choice of HMO or PPO offered through BlueCross BlueShield of Illinois.
  • Dental and Vision Insurance
    Choice of two dental plans and vision insurance offered through Blue Cross Blue Shield.
  • Life Insurance and AD&D
    1.5 times annual salary, dependent on age. Additional life insurance also may be purchased for self, spouse, and children.
  • Long Term Disability
    60% of salary, taxable and nontaxable options.
  • TIAA Retirement Account
    The University offers a 403b retirement plan, administered by TIAA. Matching contributions offered first day of employment to eligible employees, at the discretion of the University and Board of Directors.
  • Flexible Spending Accounts (FSA)
    FSAs are available for medical costs and dependent care costs.
  • Paid Time Off
    Vacation, personal, and sick leave are provided to eligible employees.
  • Holidays
    The university observes nine major holidays where the university is closed.
  • Tuition Assistance
    Tuition assistance for AU undergraduate courses is available to eligible employees and eligible family members beginning the term following one (1) year of regular, full-time employment. Tuition assistance for graduate programs paid at 60% for employee following Senior Leadership approval.
  • Tuition Exchange Consortiums
    AU is a member of the Tuition Exchange (TE) and the Council of Independent Colleges Tuition Exchange Program (CIC-TEP) enabling full-time employees and eligible family members to be eligible for tuition assistance at more than 600 universities nationwide. Eligibility for the CIC-TEP and TE programs is one (1) year of regular, full-time employment as of 8/31.

To see more benefits details and breakdowns please see our benefits guide
01
Do you have a Master's degree in Library and Information Science (MLIS) and a Bachelor's degree?
  • Yes
  • No

02
How many years of experience do you have providing library reference and research support?
  • No experience
  • Less than 1 year of experience
  • 1 year but less than 2 years of experience
  • 2 years but less than 3 years experience
  • 3 or more years of experience

Required Question

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