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Weekend Chat Support Jobs in Illinois (NOW HIRING)

3M

Part-Time Warehouse Operator Weekend Shift

Dekalb, IL · On-site

$21.81/hr

Utilize computer systems to support operations, including process monitoring, data entry, inventory ... Chat with Max For assistance with searching through our current job openings or for more ...

ADP

Partner Support Specialist

Schaumburg, IL · On-site

  • PTO

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

ADP

Partner Support Specialist

Schaumburg, IL · Hybrid

  • PTO

Build Strong Relationships Engage with partners via phone, email, and chat to build trust and ... support, or systems integration * Ability to work additional hours during peak seasons, as needed

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Albi

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Illinois

Weekend Chat Support information

See Illinois salary details

$13

$25

$43

How much do weekend chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend chat support in Illinois is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Illinois?

The most popular types of Chat Support jobs in Illinois are:

What are popular job titles related to Weekend Chat Support jobs in Illinois?

For Weekend Chat Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Illinois look for?

The top searched job categories for Weekend Chat Support jobs in Illinois are:

What cities in Illinois are hiring for Weekend Chat Support jobs?

Cities in Illinois with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Illinois as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

Client Support Specialist - Financial Services, Chicago

Advyzon

Chicago, IL • On-site

Full-time

Medical, Dental, Vision

Re-posted 22 hours ago

Job description

Job Title: Client Support Specialist
Department: Customer Success / Client Services
Location: Chicago, IL
Job Type: Full-Time
About the Role
We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption.
Key Responsibilities
  • Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features.
  • Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary.
  • Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features.
  • Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement.
  • Maintain up-to-date records of client interactions using CRM and support ticketing systems.
  • Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support.
  • Monitor service-level agreements (SLAs) and ensure timely resolution of support tickets.

Qualifications
  • Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
  • Prior experience in client support, customer success, or technical support is a plus—preferably in a FinTech, SaaS, or financial services environment.
  • Strong understanding of financial products and support systems.
  • Excellent problem-solving skills and the ability to explain complex concepts in simple terms.
  • Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira).
  • Familiarity with APIs, data security practices, and financial compliance is a plus.
  • Empathetic communicator with a client-first mindset and a passion for financial technology.

What We Offer
  • Competitive salary and performance bonuses
  • Health, dental, and vision insurance
  • Professional development and training programs
  • Opportunity to grow in a rapidly scaling FinTech company
Compensation Range:
$55,000-$70,000, all in
This is a hybrid position at our Lisle or Chicago locations.

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