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Weekend Chat Support Jobs in Illinois (NOW HIRING)

NextGen Global Resources

Be Seen First

Support Coordinator

Naperville, IL · On-site

$20 - $26/hr

... time support through chat and coordinating with the Manager on Duty. * Verify technician ... Must be able to work nights and weekends, variable schedule(s) and 40 hrs per week. * Other duties ...

NextGen Global Resources

Be Seen First

Support Technician

Naperville, IL · On-site

$20 - $26/hr

... time support through chat and coordinating with the Manager on Duty. * Verify technician ... Must be able to work nights and weekends, variable schedule(s) and 40 hrs per week. * Other duties ...

ResMed

Practice Support Agent

Decatur, IL · On-site

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and email. This role is responsible for guiding customers through website tools and testing device ...

Propeller Health

Practice Support Agent

Decatur, IL · On-site

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and email. This role is responsible for guiding customers through website tools and testing device ...

MatrixCare

Practice Support Agent

Decatur, IL · On-site

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and email. This role is responsible for guiding customers through website tools and testing device ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Illinois

Weekend Chat Support information

See Illinois salary details

$13

$25

$43

How much do weekend chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for weekend chat support in Illinois is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Illinois? The most popular types of Chat Support jobs in Illinois are:
What are popular job titles related to Weekend Chat Support jobs in Illinois? For Weekend Chat Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Illinois look for? The top searched job categories for Weekend Chat Support jobs in Illinois are:
What cities in Illinois are hiring for Weekend Chat Support jobs? Cities in Illinois with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Illinois as of July 2026, with employment types broken down into 68% Full Time, 16% Part Time, 8% Temporary, and 8% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.
Support Specialist (Chat, Emails, Calls) Remote

Support Specialist (Chat, Emails, Calls) Remote

Inspira Financial

Oak Brook, IL • On-site, Remote

Full-time

PTO

Posted 9 days ago

Inspira Financial rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The position is responsible for partnering closely via verbal or written communications with members who reach our contact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), Health Reimbursement Accounts (HRA) and commuter benefits. This role requires the candidate to handle high call, email and chat volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve member requests or answer any inquiries related to their account activity. The individual in this position develops, strengthens, and maintains a positive relationship with our members and firm associates.
Duties & Responsibilities:
  • You will be responsible for helping members understand how their Inspira Financial accounts work. When someone calls with questions, you will provide friendly, knowledgeable, and helpful service, ensuring every caller feels supported. You will explain account benefits and policies so accountholders can confidently understand and make the most of their individual plans.
  • You will be responsible for ensuring all work is compliant with all internal quality assurance standards and technical policies and programs
  • You will utilize digital tools and assistance to guide you through your interactions, which include knowledge management systems, digital workflows, and performance dashboards.
  • You will be committed to providing the highest level of service to each caller, treating them with empathy, understanding, and respect.
  • Consult with member to support easy navigation of the available online tools and apps, for actions like checking account balance, distributions, and submitting claims.
  • Accountable for resolving issues without management intervention to remove barriers for the accountholder.
  • Respond and resolve incoming and outgoing accountholder emails, chats, and voice calls.
  • Showcase alignment with our company values in every interaction with accountholders and team members
  • Accountable to protect sensitive member information with discretion and adhere to all compliance rules and regulations
  • Responsible for all levels of member engagement, while prioritizing effectively meeting member service goals / deadlines.

Work Hours: Monday-Friday with a variety of shifts available between 7:00 AM and 7:00 PM CT. Preferred shifts are assigned based on availability and on a first-come, first-served basis.
Training Start Date: Monday, September 7th, 2026 (subject to change due to business needs)
  • Attendance is mandatory during the training period of this position (training is paid, PTO accrues while in the training period; however, PTO cannot be taken during the training period of this position).
  • Training Hours: Monday-Friday, 7:00AM - 3:30PM CT.
  • Training is six weeks. There is a product exam at the end of training. A passing score of 85% is required to continue to hold this position.

If offered the position, equipment will be provided. Equipment that will be provided are: docking station (x1), headset (x1), keyboard (x1), laptop (x1), monitor (x2), and mouse (x1).
Internet speed requirements:
  • Upload Speed: >20 Mbps
  • Download Speed: >100 Mbps
  • Must be able to hardwire ethernet cable to internet modem/router.

This position requires a quiet, distraction-free work environment without any conflicting responsibilities during the scheduled shift.
Education & Experience:
  • 2+ years of experience in Customer Service in a call center environment
  • No degree required

Preferred Education: Bachelor's Degree or 1-3 years of direct H&B experience
Skills & Abilities:
  • Energetic client service focused individual who is accountable and reliable
  • Able to learn and retain information while using a digital workflow to navigate the interaction and tools
  • Able to connect with accountholders on a human level and assist them as needed with patience and empathy
  • Can work in a fast-paced environment, taking up to 50 calls per day
  • Possesses strong written, keyboarding, and verbal communication skills
  • Able to apply relationship building skills to internal and external clients
  • Has strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
  • Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
  • Proactive approach to resolving issues.
  • Active Listening Skills
  • Is detail-oriented, organized, and dependable
  • Possess a cheerful attitude and be able to perform well in a collaborative team environment

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