Atlanta, GA · On-site
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
Atlanta, GA · On-site
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
POSITION PROFILE Provides escalation level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email communication methods. Ensures high-level ...
POSITION PROFILE Provides escalation level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email communication methods. Ensures high-level ...
Kennesaw, GA · On-site
$14.75 - $20/hr
Customer Support Representative We are looking for a proactive and personable Customer Support ... This role is focused on delivering excellent customer service across phone, email, and chat ...
Kennesaw, GA · On-site
$14.75 - $20/hr
Customer Support Representative We are looking for a proactive and personable Customer Support ... This role is focused on delivering excellent customer service across phone, email, and chat ...
$14.75 - $20/hr
This role is focused on delivering excellent customer service across phone, email, and chat ... Experience with phone-based support and customer communication tools is advantageous * Formal ...
Quick apply
$14.75 - $20/hr
This role is focused on delivering excellent customer service across phone, email, and chat ... Experience with phone-based support and customer communication tools is advantageous * Formal ...
Lawrenceville, GA · On-site
$20 - $22/hr
Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Atlanta, GA · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Atlanta, GA · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... weekend or after-hours support expected (exceptions for special projects) * Benefits include:
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Atlanta, GA · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Atlanta, GA · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Quick apply
Alpharetta, GA · Hybrid
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Alpharetta, GA · On-site
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Alpharetta, GA · On-site
Medical
Retirement
PTO
... chat. You will work closely with a collaborative technical support team and report directly to a Technical Support Manager. This is an excellent opportunity for individuals looking to start or grow ...
Atlanta, GA · On-site
Resolve and document customer cases via phone, email, and chat * Deliver end-user training through ... Experience customizing or supporting SaaS software * Strong communicator who can make complex ...
Atlanta, GA · On-site
Resolve and document customer cases via phone, email, and chat * Deliver end-user training through ... Experience customizing or supporting SaaS software * Strong communicator who can make complex ...
Atlanta, GA · On-site
Resolve and document customer cases via phone, email, and chat * Deliver end-user training through ... Experience customizing or supporting SaaS software * Strong communicator who can make complex ...
Atlanta, GA · On-site
Resolve and document customer cases via phone, email, and chat * Deliver end-user training through ... Experience customizing or supporting SaaS software * Strong communicator who can make complex ...
Atlanta, GA · On-site
$17.25 - $22.50/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Atlanta, GA · On-site
$17.25 - $22.50/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Alpharetta, GA · On-site
$20 - $21/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Alpharetta, GA · On-site
$20 - $24/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Alpharetta, GA · On-site
$20 - $24/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Mcdonough, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide daily support to Conexon clients via phone, email, or chat * Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer ...
Quick apply
Mcdonough, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide daily support to Conexon clients via phone, email, or chat * Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer ...
Mcdonough, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide daily support to Conexon clients via phone, email, or chat * Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer ...
Mcdonough, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide daily support to Conexon clients via phone, email, or chat * Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer ...
$12.18 - $14.50
14% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$14.50 - $16.83
21% of jobs
$16.83 - $19.15
14% of jobs
The median wage is $19.29 / hr.
$19.15 - $21.48
18% of jobs
$23.06 is the 75th percentile. Wages above this are outliers.
$21.48 - $23.80
12% of jobs
$23.80 - $26.13
6% of jobs
$26.13 - $28.45
4% of jobs
$28.45 - $30.78
3% of jobs
$30.78 - $33.10
3% of jobs
$33.10 - $35.43
3% of jobs
$35.43 - $37.75
1% of jobs
$12
$21
$37
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
$60K - $67K/yr
Full-time
Medical, Dental, Vision, PTO
Re-posted 24 days ago
