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Weekend Chat Support Jobs in Georgia (NOW HIRING)

... overtime or weekend work Duration: 3-4-month contract; medium possibility of extension or ... This role provides onsite and remote technical support to employees through phone, chat, incident ...

New

Client Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

... chat - Identify and troubleshoot customer issues, providing timely and effective solutions ... including weekends and holidays if needed We Offer: - Competitive salary and benefits package ...

A Little About the Role The Bilingual Customer Support Specialist will be responsible for ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...

Showing results 21-40

Weekend Chat Support information

See Georgia salary details

$12

$21

$37

How much do weekend chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for weekend chat support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Georgia? The most popular types of Chat Support jobs in Georgia are:
What cities in Georgia are hiring for Weekend Chat Support jobs? Cities in Georgia with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.

Helpdesk Support - $25/hr

Veterans Sourcing Group, LLC

Alpharetta, GA • On-site

$25/hr

Full-time

Re-posted 19 days ago


Job description

Job Summary:
Veterans Sourcing Group, LLC is seeking an IT Service Desk Agent to provide exceptional customer support in a fast-paced environment. The role involves resolving technical issues through phone and live chat, ensuring accurate documentation, and contributing to process improvements.
Responsibilities:
• Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
• Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
• Resolve issues or escalate appropriately while managing customer expectations.
• Maintain composure and professionalism in high-pressure and difficult situations.
• Deliver a consistent and positive customer experience across all interactions.
• Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
• Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
• Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
• Communicate ticket status, next steps, and resolutions to users promptly.
• Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
• Perform incident assessment, triage, research, training/education, resolution, and recovery.
• Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
• Install, modify, clean, or repair hardware and software as required.
• Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
• Collaborate with team members to ensure service excellence and share knowledge.
• Be a culture carrier by demonstrating a positive, team-oriented attitude.
• Adhere to company policies and procedures, contributing to a safe and professional work environment.
• Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
• Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
Required:
• High school diploma or GED required.
• Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
• Excellent customer service and communication skills (written and verbal).
• Strong problem-solving and critical-thinking abilities.
• Self-motivated with the ability to work independently and prioritize tasks under pressure.
• Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
• Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
Preferred:
• 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
Company:
Welcome to the Veterans Souring Group company profile. Veterans Sourcing Group (VSG) is a “Service Disabled Veteran Owned Small Business – SDVOSB”. Founded in , the company is headquartered in New City, USA, with a team of 11-50 employees. The company is currently Early Stage.

Veterans Sourcing Group logo

About Veterans Sourcing Group

Sourced by ZipRecruiter

Veterans Sourcing Group is a renowned company headquartered in New York, NY, US and is committed to providing high-quality, reliable staffing solutions and advisory services. The company operates in the human resources and staffing industry, specializing in veteran hiring. They offer various solutions to meet client needs, including strategic consultancy, professional search, and contract staffing. The company was founded by Beth Vines and Bruce Madnick, respected professionals who recognized a gap in the market for veteran-focused staffing services which prompted them to establish Veterans Sourcing Group in 2011.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

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