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Weekend Chat Support Jobs in Georgia (NOW HIRING)

Geotab

Technical Support Specialist

Atlanta, GA

... weekends, and holidays to support our 24/7 operations. How you\'ll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...

Geotab

Technical Support Specialist

Atlanta, GA · On-site

... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...

DPR Construction

Application Support Analyst

Atlanta, GA · On-site +1

... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · Hybrid

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · On-site

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...

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Weekend Chat Support information

See Georgia salary details

$12

$21

$37

How much do weekend chat support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for weekend chat support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Georgia? The most popular types of Chat Support jobs in Georgia are:
What are popular job titles related to Weekend Chat Support jobs in Georgia? For Weekend Chat Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Georgia look for? The top searched job categories for Weekend Chat Support jobs in Georgia are:
What cities in Georgia are hiring for Weekend Chat Support jobs? Cities in Georgia with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Georgia as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.

Technical Support Specialist - Bilingual French

Geotab

Atlanta, GA

Other

Medical, Dental, Retirement

Posted 15 days ago

Job description

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist - Bilingual French who will provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues for Geotab products (including GO devices and the MyGeotab platform) as well as integrated partner technologies. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and resolving technical issues, providing comprehensive support for both Geotab and partner products, and ensuring customer satisfaction through effective problem diagnosis and solution delivery. You will be responsible for handling support cases from initial contact through resolution, maintaining detailed documentation, and contributing to our 24/7 support operations. You will need to work closely with customers, partners, and internal technical teams to escalate complex issues and collaborate on solutions for cameras, keyless systems, and other integrated technologies.

To be successful in this role, you will be a customer-focused professional with excellent communication skills, demonstrating patience, empathy, and the ability to explain technical concepts clearly to users of varying technical backgrounds. In addition, the successful candidate will have strong technical aptitude with experience in programming languages and big data applications, proven problem-solving abilities, and the flexibility to work rotating shifts including days, evenings, nights, weekends, and holidays to support our 24/7 operations.

How you'll make an impact:

     Support partners, customers, sales representatives, and internal teams through multiple communication channels including phone, chat, and email

     Provide technical expertise on database setup, user management, rules and reporting, device errors, network communications, portal configuration, and product implementation

     Diagnose and resolve technical hardware and software issues involving connectivity, installation, and platform inquiries

     Coordinate with internal departments on the return and exchange process for Geotab devices and accessories

     Deliver successful resolution to all customer complaints and escalate critical concerns to management

     Preserve the confidentiality and security of customer data and information

     Support Geotab global strategic initiatives

What you'll bring to this role:

     Ability to read, write and speak in English and French fluently

     Post-Secondary Diploma or Degree in Engineering, Computer Science, or a related field highly valued

     1-3 years of experience in a customer service or technical support capacity

     1-3 years of experience troubleshooting technical hardware and/or software issues

     Expert-level Excel skills including creation of pivot tables and reports

     Working knowledge of programming languages such as SQL, Python, C#, or JavaScript highly valued

     Working knowledge of data warehouses such as Google BigQuery highly valued

     Technical competence using Google Suite for business (Sheets, Docs, Slides)

     Comfort speaking with customers by telephone, email, and chat

     Strong analytical and problem-solving skills with excellent verbal and written communication

     Strong interpersonal and relationship-building skills with the ability to engage with all levels of the organization

     Highly organized with the ability to manage multiple tasks and projects simultaneously

     Must stay current with technology and have the flexibility to adapt to growing market demands

     Experience working within a technical or engineering organization is an asset

     Ability to work any schedule in a 24/7 environment including afternoons, evenings, overnights, weekends, and holidays

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
 
Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.
 
Other employment statements:

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

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