Live Chat Agent
Atlanta, GA · Remote
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ... weekends and holidays if needed We Offer: - Competitive salary and benefits package - Ongoing ...
Atlanta, GA · Remote
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ... weekends and holidays if needed We Offer: - Competitive salary and benefits package - Ongoing ...
Atlanta, GA · Remote
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ... weekends and holidays if needed We Offer: - Competitive salary and benefits package - Ongoing ...
Kennesaw, GA · On-site
$30K - $56K/yr
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Kennesaw, GA · On-site
$30K - $56K/yr
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
S Citizenship Required Remote Multiple shifts available-- all require weekend shift Position ... This role maintains end-to-end ownership of customer support needs across phone, email, web chat ...
S Citizenship Required Remote Multiple shifts available-- all require weekend shift Position ... This role maintains end-to-end ownership of customer support needs across phone, email, web chat ...
S Citizenship Required Remote Multiple shifts available-- all require weekend shift Position ... This role maintains end-to-end ownership of customer support needs across phone, email, web chat ...
S Citizenship Required Remote Multiple shifts available-- all require weekend shift Position ... This role maintains end-to-end ownership of customer support needs across phone, email, web chat ...
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: Support partners ... phone, chat, and email Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: Support partners ... phone, chat, and email Provide technical expertise on database setup, user management, rules and ...
Atlanta, GA · On-site
$16.75 - $23/hr
... chat * Identify and troubleshoot customer issues, providing timely and effective solutions ... Willingness to work flexible hours, including weekends and holidays if needed We Offer:
Atlanta, GA · On-site
$16.75 - $23/hr
... chat * Identify and troubleshoot customer issues, providing timely and effective solutions ... Willingness to work flexible hours, including weekends and holidays if needed We Offer:
$16.75 - $23/hr
... chat * Identify and troubleshoot customer issues, providing timely and effective solutions ... Willingness to work flexible hours, including weekends and holidays if needed We Offer:
$16.75 - $23/hr
... chat * Identify and troubleshoot customer issues, providing timely and effective solutions ... Willingness to work flexible hours, including weekends and holidays if needed We Offer:
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: Support partners ... phone, chat, and email Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: Support partners ... phone, chat, and email Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you\'ll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you\'ll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
Atlanta, GA · On-site
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
Atlanta, GA · On-site
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ... chat, and email • Provide technical expertise on database setup, user management, rules and ...
Atlanta, GA · On-site +1
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
Atlanta, GA · On-site +1
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
Atlanta, GA · On-site
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
Atlanta, GA · On-site
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
$60K - $67K/yr
Customer Support Specialist At Hype Tier, we are committed to elevating business performance ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
$60K - $67K/yr
Customer Support Specialist At Hype Tier, we are committed to elevating business performance ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
Atlanta, GA · Hybrid
$20 - $22/hr
Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...
Atlanta, GA · Hybrid
$20 - $22/hr
Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...
Atlanta, GA · On-site
$20 - $22/hr
Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...
Atlanta, GA · On-site
$20 - $22/hr
Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...
$60K - $67K/yr
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
$60K - $67K/yr
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
Atlanta, GA · Hybrid
$21 - $23/hr
Customer Support Specialist Atlanta, GA About Procare ChildPlus by Procare Solutions, exists to ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...
Atlanta, GA · Hybrid
$21 - $23/hr
Customer Support Specialist Atlanta, GA About Procare ChildPlus by Procare Solutions, exists to ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...
$13.66 - $16.27
14% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$16.27 - $18.87
21% of jobs
$18.87 - $21.48
14% of jobs
The median wage is $21.63 / hr.
$21.48 - $24.09
18% of jobs
$25.87 is the 75th percentile. Wages above this are outliers.
$24.09 - $26.69
12% of jobs
$26.69 - $29.30
6% of jobs
$29.30 - $31.91
4% of jobs
$31.91 - $34.52
3% of jobs
$34.52 - $37.12
3% of jobs
$37.12 - $39.73
3% of jobs
$39.73 - $42.34
1% of jobs
$13
$24
$42
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980