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Weekend Chat Support Jobs in Powder Springs, GA (NOW HIRING)

Zelis

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

A Little About the Role The Bilingual Customer Support Specialist will be responsible for ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

A Little About the Role The Bilingual Customer Support Specialist will be responsible for ... Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a ...

Linden Lab

Land Support Specialist

Atlanta, GA · Remote

Using a variety of communication channels (phone, live chat, ticketed support), the Specialist will ... Flexibility to work weekends, evenings, holidays, and other non-traditional schedules as business ...

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...

Adams Keegan

Customer Support Representative

Kennesaw, GA

$14.75 - $20/hr

This role is focused on delivering excellent customer service across phone, email, and chat ... Experience with phone-based support and customer communication tools is advantageous * Formal ...

ClickDimensions

Support Specialist

Atlanta, GA · Remote

$24.04 - $36.46/hr

Deliver exceptional technical support to customers via phone, chat, and email, using the Zendesk ticketing platform to manage and resolve support requests efficiently. * Own complex and escalated ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... weekend or after-hours support expected (exceptions for special projects) * Benefits include:

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Powder Springs, GA

Weekend Chat Support information

See Powder Springs, GA salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for weekend chat support in Powder Springs, GA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.88 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Powder Springs, GA? The most popular types of Chat Support jobs in Powder Springs, GA are:
What job categories do people searching Weekend Chat Support jobs in Powder Springs, GA look for? The top searched job categories for Weekend Chat Support jobs in Powder Springs, GA are:
What cities near Powder Springs, GA are hiring for Weekend Chat Support jobs? Cities near Powder Springs, GA with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you

Technical Support Representative Level 1

ConstructConnect

Atlanta, GA • On-site, Remote

Full-time

Posted 21 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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