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Weekend Call Center Jobs in O Fallon, IL (NOW HIRING)

BJC HealthCare

Call Center Rep-Evenings

Saint Louis, MO

$14.50 - $18/hr

Join the Telecommunications department as a Call Center Rep on our flagship academic campus ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays ...

BJC HealthCare

Call Center Rep-Evenings

Saint Louis, MO · On-site

$17.50 - $23.88/hr

Join the Telecommunications department as a Call Center Rep on our flagship academic campus ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays ...

Neighbors Credit Union

Call Center Agent

Saint Louis, MO · On-site

$16.93 - $25.39/hr

The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM. Supplemental Pay? * No Benefits (Eligible the first of the month after your hire date) * Medical * Dental * Vision

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in O'Fallon, IL

Weekend Call Center information

See O Fallon, IL salary details

$10

$16

$23

How much do weekend call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for weekend call center in O'Fallon, IL is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in O'Fallon, IL? The most popular types of Call Center jobs in O'Fallon, IL are:
What are popular job titles related to Weekend Call Center jobs in O'Fallon, IL? For Weekend Call Center jobs in O'Fallon, IL, the most frequently searched job titles are:
What cities near O'Fallon, IL are hiring for Weekend Call Center jobs? Cities near O'Fallon, IL with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in O'Fallon, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

FAMILY CARE HEALTH CENTERS

Saint Louis, MO • On-site

$14.50 - $18.25/hr

Other

Posted 3 days ago

Job description

Description

I. BASIC FUNCTION:

Acts as a member of the Operations Team in the role of Call Center Representative. 

II. PRIMARY RESPONSIBILITIES:

  1. Receive and answer all incoming telephone calls promptly and professionally.
  2. Schedule patient appointments utilizing electronic health record (EHR) systems and create detailed tasks/messages for appropriate medical staff.
  3. Reschedule patient appointments and cancel provider schedules as needed. 
  4. Orient new staff to the telephone system. 
  5. Monitor cancellations and reschedule appointments as necessary. 
  6. Manage care gap lists and outbound calls, schedule appointments for specific patient populations at the direction of clinical staff. 
  7. Provide accurate information about medical procedures, clinic hours, and provider availability. 
  8. Handle urgent calls and escalate issues to appropriate medical staff when necessary. 
  9. Maintain patient confidentiality and comply with HIPAA regulations.
  10. Performs other duties as assigned.

III. QUALIFICATIONS:

  1. High School Diploma or G.E.D. equivalent required.
  2. One (1) year medical office work experience or equivalent required.
  3. Ability to type 40 WPM preferred.
  4. Knowledge of medical terminology preferred.
  5. Must possess excellent computer, communication and customer service skills.
  6. Must possess excellent organizational skills and attention to detail. 
  7. Bi-lingual speaking skills a plus.

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