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Part Time Work From Home Call Center Jobs in O Fallon, IL

Our business model uses a lead system that enables us to call on those who have requested ... - Full time & Part Time/ You are your own boss/Work from home COMPENSATION - Start at 80 ...

Our business model uses a lead system that enables us to call on those who have requested ... - Full time & Part Time/ You are your own boss/Work from home COMPENSATION - Start at 80 ...

Sales Lead Part Time

Richmond Heights, MO · On-site +1

$15 - $18.39/hr

Pay Class: Part Time Pay Rate: $15 -18.39 per hr The Role: A Visionworks Sr. Optical Specialist ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

Sales Lead Part Time

Richmond Heights, MO · On-site +1

$15 - $18.39/hr

Pay Class: Part Time Pay Rate: $15 -18.39 per hr The Role: A Visionworks Sr. Optical Specialist ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

Work from home, * Frequent trips, * Continuous education with professional accredited certificates, * Rapid advancement through the company. Qualifications * Minimum 5 years of working experience,

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Part Time Work From Home Call Center information

See O Fallon, IL salary details

$10

$16

$23

How much do part time work from home call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time work from home call center in O'Fallon, IL is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a part time work from home call center?

A part time work from home call center job involves handling customer service, sales, or support calls from your own home, rather than in a physical call center. Employees typically answer incoming calls, respond to customer inquiries, resolve issues, and log information using a computer. These jobs often offer flexible hours and require good communication skills, a quiet workspace, and reliable internet access. Many companies provide training and may require employees to use their own equipment, such as a headset and computer.

What are the key skills and qualifications needed to thrive as a part time work from home call center representative?

To thrive as a Part Time Work From Home Call Center Representative, you need strong communication skills, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and online communication tools is typically required. Patience, problem-solving abilities, and self-motivation are valuable soft skills for excelling in a remote environment. These skills ensure efficient customer service, high satisfaction rates, and the ability to work independently without direct supervision.

What are some common challenges faced by part time work from home call center agents, and how can they be managed?

Part-time work from home call center agents often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with their team. To overcome these, it's helpful to establish a dedicated workspace, set consistent work hours, and use collaboration tools to stay connected with supervisors and colleagues. Regular check-ins and participation in virtual team meetings can also foster a sense of community and support professional growth.

What is the difference between Part Time Work From Home Call Center vs Customer Service Representative?

AspectPart Time Work From Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
CredentialsBasic communication skills, sometimes prior call center experienceCustomer service skills, sometimes specific industry knowledge
Industry UsageCommon in call centers across various sectorsBroader, including retail, banking, healthcare
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time with shifts

While both roles involve assisting customers, Part Time Work From Home Call Center jobs focus on handling inbound or outbound calls remotely, often with flexible hours. Customer Service Representatives may work in various settings, including in-office or remotely, and may handle multiple communication channels. The call center role emphasizes call handling skills, whereas customer service roles may include email, chat, or face-to-face interactions.

What job categories do people searching Part Time Work From Home Call Center jobs in O'Fallon, IL look for?

The top searched job categories for Part Time Work From Home Call Center jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Part Time Work From Home Call Center jobs?

Cities near O'Fallon, IL with the most Part Time Work From Home Call Center job openings:

Infographic showing various Part Time Work From Home Call Center job openings in O'Fallon, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.

Part-Time Retention Representative

Endurance Warranty Services, LLC

Saint Louis, MO • Remote

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Endurance Warranty rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

290th of 315 rated insurance


Job description

 
Job Description:
Want to work in a fast-paced environment that has unlimited earning potential? Then Endurance is the place for you! Endurance is looking for bright, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Representative, your duty is to retain business clients and further educate current customers on the value of retaining their Vehicle Service Contracts.  

We're growing fast and looking for Retention Managers, Retention Representatives, and Retention Specialists who know how to close, negotiate, and retain customers. If you've worked in car warranty, insurance, automotive, banking, vacation ownership, or call center retention, this is your chance to join a winning team working part-time hours and earning a full-time income!


Key Responsibilities :
  • Consistently increase retention rates and achieve retention goals.  
  • Superb listening skills with the ability to overcome customers' initial concerns and objections to keep them on board, driving customer retention by reinforcing the value and peace of mind provided by the coverage and continued benefits their Vehicle Service Contract provides. 
  • Identify customer needs, negotiate solutions, and keep the deal on the books.
  • Strong background in a call-center environment  
  • CRM and technology aptitude to handle multiple platforms at a high volume and fast pace  
  • Influence customers to recognize the value of our contracts and identify new opportunities. Retain their business and educate the customer to understand the risks associated with canceling their contract.  
  • Problem-solving is a must as you quickly identify the root cause of customer issues, pinpoint payment strategies to eliminate those causes and work with clients to implement feasible contract negotiations.  
  • Help explain contracts and manage existing customer relationships that give them their own piece of mind and worry-free driving!  
  • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.
  • Other duties as assigned or as business needs arise.


Keys to Success:  

  • High school diploma or GED certificate.
  • 3–5+ years of experience in retention, renewals, or customer account management.
  • Available for part-time employment Monday-Friday 12PM-5PM CST.
  • Background in automotive warranty, insurance, banking, or vacation ownership industries is a plus.
  • Proven closer who can handle tough objections and deliver results.
  • Call center or inside sales experience required.
  • Tech-savvy with the ability to multitask across CRM platforms.
  • Goal-driven, loyal, and motivated by performance-based income.

Compensation: $18.00 + Commission

The candidate(s) offered this position will be required to submit to a background investigation. Endurance is an E-Verify employer.

PHYSICAL REQUIREMENTS:

  • Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing
  • Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging.
  • In a remote work environment, being interactive and communicative with management and co-workers in a visible manner is an essential function of the job. Camera/video usage is required.
  • Must be able to lift 25 pounds.

Our benefits include:

  • Benefits as an industry leader, Endurance provides competitive compensation with full and part time opportunities—but that's just the beginning.
  • Competitive salary with uncapped commission potential.
  • Paid training and upward mobility —we invest in your growth.
  • 401(k) with company match after 90-days of employment
  • Medical, Dental and Vision Insurance
  • Voluntary Life Insurance
  • Internet Stipend
  • Casual dress code
  • A company culture that supports balancing your work and personal life, including company events, bonding experiences, and a work-from-home environment

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter.

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.
 
When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.
 

Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.


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