ZipRecruiter

Log In

2

Remote Call Center Jobs in O Fallon, IL (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Saint Louis, MO · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Saint Louis, MO · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Pitch Health Solutions LLC

Transfer Agent

Saint Louis, MO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in O'Fallon, IL

Remote Call Center information

See O Fallon, IL salary details

$10

$16

$23

How much do remote call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote call center in O'Fallon, IL is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in O'Fallon, IL? The most popular types of Call Center jobs in O'Fallon, IL are:
What job categories do people searching Remote Call Center jobs in O'Fallon, IL look for? The top searched job categories for Remote Call Center jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for Remote Call Center jobs? Cities near O'Fallon, IL with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in O'Fallon, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.
Seasonal Call Center Coordinator - Remote

Seasonal Call Center Coordinator - Remote

Centro Benefits Group

Saint Louis, MO • On-site, Remote

$15 - $17/hr

Part-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?
The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.
Essential Duties and Responsibilities (include but are not limited to):
  • Delivering exceptional customer service through a remote call center while managing multiple client queues efficiently.
  • Seeking opportunities to expand administrative support responsibilities to enhance the overall customer experience.
  • Handle and manage inbound and outbound calls as assigned.
  • Multitask effectively while maintaining quality on assigned calls.
  • Monitor and update customer and employee schedules, including conducting reviews during audits.
  • Update census engagement details for new hires.
  • Generate and send tickets for additional outreach in accordance with client guidelines.
  • Provide accurate information to employees who call in, while recording and managing outreach activities.
  • Collaborate with team members to ensure adequate phone coverage and availability.
  • Maintain a professional and distraction-free remote work environment.

Qualifications, Skills and Requirements:
  • Exceptional verbal and written communication skills.
  • Strong interpersonal, negotiation, and conflict-resolution abilities.
  • Excellent organizational skills and attention to detail.
  • Proficiency in multitasking while managing routine tasks.
  • Strong analytical and problem-solving capabilities.
  • Ability to prioritize and delegate tasks appropriately.
  • Professionalism, integrity, and commitment to confidentiality.
  • Ability to work efficiently from home using provided communication platforms.
  • Reliable and consistent internet connection.
  • Proficiency with Microsoft Office Suite, Google Workspace, or similar tools.
  • Flexibility to perform other duties as assigned.

Education, Training and Experience:
  • High School Diploma or equivalent is required.
  • A minimum of one year of customer service experience is preferred.
  • Fluent Spanish bilingual speakers are highly desirable.

The typical base pay range for this role nationwide is $15 to $17 per hour.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the team!

Apply