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Remote Call Center Jobs in DeKalb, IL (NOW HIRING)

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Transfer Agent

Aurora, IL ยท On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Customer Service Advocate I

Oregon, IL ยท Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

Customer Service Advocate I

Oregon, IL ยท Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ...

New

... Call Handling, Records Management Systems, Digital Evidence Management, Real Time Crime Center and ... The actual offer will be based on the individual candidate. #LI-KF2 #LI-REMOTE Basic Requirements

Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must: * Reside in the United States or Canada. * Have access to high-speed reliable internet (with a ...

Remote Call Center information

See DeKalb, IL salary details

$10

$17

$24

How much do remote call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center in DeKalb, IL is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.89 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are popular job titles related to Remote Call Center jobs in DeKalb, IL? For Remote Call Center jobs in DeKalb, IL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in DeKalb, IL look for? The top searched job categories for Remote Call Center jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Remote Call Center jobs? Cities near DeKalb, IL with the most Remote Call Center job openings:
Infographic showing various Remote Call Center job openings in DeKalb, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,567 per year, or $17.6 per hour.

Transfer Agent

Pitch Health Solutions

Aurora, IL โ€ข Remote

Full-time

Re-posted 7 days ago


Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we’ve specialized in insurance lead generation — connecting interested customers with licensed agents.

Why Join Us?

  • $15/hour base pay
  • Commissions & weekly bonuses — top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system — no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon–Fri, 9AM–6PM EST (no weekends!)

What You’ll Do

  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We’re Looking For

  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum 
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

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