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Weekend Call Center Jobs in Kansas (NOW HIRING)

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Representative

Wichita, KS

$7.25 - $14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Kansas

Weekend Call Center information

See Kansas salary details

$9

$15

$22

How much do weekend call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for weekend call center in Kansas is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Kansas? The most popular types of Call Center jobs in Kansas are:
What are popular job titles related to Weekend Call Center jobs in Kansas? For Weekend Call Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Kansas look for? The top searched job categories for Weekend Call Center jobs in Kansas are:
What cities in Kansas are hiring for Weekend Call Center jobs? Cities in Kansas with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Kansas as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,227 per year, or $16 per hour.

Inbound Call Center Agent

Enterprise Call Center

Lawrence, KS • On-site

Full-time

PTO

Posted 9 days ago

Job description

Company Description

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications

  • High school diploma or GED

  • Must be at least 18 years of age

  • Authorized to work in the United States

  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

  • Ability to follow detailed processes and meet performance expectations

  • Strong communication and active listening skills

  • Comfortable navigating computer applications and web-based tools

  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience

  • Bilingual (Spanish/English) preferred but not required

  • Familiarity with phone-based or computer-based support environments

Additional Information

  • Flexible scheduling options after certification

  • Paid training following successful client certification

  • W2 employment structure with payroll, protections, and stability

  • Paid time off and optional supplemental insurance (Aflac)

  • Household telehealth access through MDLive

  • Access to performance-based incentives

  • Career advancement pathways into support, QA, and leadership roles

  • All applicant information is kept confidential under EEO guidelines

Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

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