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Weekend Call Center Jobs in Kansas (NOW HIRING)

GraceMed Health Clinic

Call Center Representative

Wichita, KS · On-site

$14.25 - $18/hr

Call Center Representative Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Director of Quality Assurance Supervision Responsibilities: No Essential Role: Provides ...

Radius Global Solutions

Call Center Rep (GS Apple)

Lenexa, KS · On-site

$15 - $18.75/hr

Tired of the same old call center jobs???? Here at Radius, we are building a new call center team!! This new client will provide an opportunity to get in on the ground floor and grow! Come grow your ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Kansas

Weekend Call Center information

See Kansas salary details

$9

$15

$22

How much do weekend call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for weekend call center in Kansas is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Kansas?

The most popular types of Call Center jobs in Kansas are:

What are popular job titles related to Weekend Call Center jobs in Kansas?

For Weekend Call Center jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Kansas look for?

The top searched job categories for Weekend Call Center jobs in Kansas are:

What cities in Kansas are hiring for Weekend Call Center jobs?

Cities in Kansas with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Kansas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,227 per year, or $16 per hour.

Call Center Information Specialist 1

Wichita, KS • On-site

City of Wichita, KS
See more jobs at City of Wichita, KSexternal

$18.10/hr

Full-time

Posted 6 days ago

Job description

Salary: $18.10 Hourly
Location : City of Wichita - City Hall, KS
Job Type: Full-time
Job Number: CALL CTR INFO SPEC 1 - FT NJD
Department: Public Works and Utilities
Division: PWU Call Center
Opening Date: 09/03/2026
Closing Date: 9/17/2026 11:59 PM Central
Bargaining Unit: 2000
The City of Wichita is NOT an E-Verify Employer.
Distinguishing Features of Work
The Call Center Specialist for Public Works & Utilities plays a vital role in delivering exceptional customer service and accurate information to citizens regarding the Water Utility and other City departments. Reporting directly to the Call Center Supervisor, this position is responsible for delivering excellent Customer Service to the Citizenry and providing accurate information regarding the Water Utility and other Departments of the City by using appropriate, resources, institutional knowledge and directed training. The Specialist ensures efficient handling of inquiries, complaints, and service requests. This role requires a proactive approach to customer service, ensuring that citizens receive timely, clear, and accurate information. The Specialist's performance is closely monitored against set goals and is evaluated on a daily, weekly, monthly, and annual basis. This position represents the front line of communication between the City and its residents, requiring a high level of professionalism, empathy, and problem-solving abilities.
Workdays and Hours - Monday - Friday - 8:00am - 5:00pm
Bargaining Unit: Service Employee's International (SEIU)
**Employees within the department or division shall be given first consideration
**Posting may close at any time**
Examples of Work Performed
  • Answer calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • These examples are not intended to be all-inclusive.
  • Other related duties may be assigned as needed.

Requirements of Work
  • Knowledge of customer service principles and practices.
  • Knowledge of call center telephony and technology.
  • Knowledge of administration and clerical processes.
  • Excellent use of active listening, problem solving and analysis skills
  • Ability to use a computer to access, interpret, and record information.
  • Ability to accept and respond to a steady volume of requests for information and/or service, both in person and over the phone.
  • Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of outside agencies, and the public.
  • Ability to communicate clearly and effectively, both orally and in writing.
  • Ability to provide excellent customer service.
  • An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Experience and Training
Required Experience and Training
  • High school Diploma
  • One (1) year of experience in a call center providing customer service.
  • One (1) year of experience managing and responding to a large volume of customer calls daily.
  • Must be legally authorized to work in the United States without the need of a sponsorship.
  • Attainment of passing scores on pre-employment tests:
  1. Call Center Customer Service Survey
  2. Call Center Customer Service Scenarios
  3. Call Center Math

Preferred Experience and Training
  • Six (6) months of experience in a public utility or government-related call center.
  • Familiarity with municipal water systems, utilities management, or city services.
  • Proficiency with CRM (Customer Relationship Management) software and other call center technologies.
  • Bilingual in Spanish.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.
Applicants have rights under Federal Employment Laws. Please find more information under the following links:
The City of Wichita is committed to providing a competitive pay and benefits package that helps the City hire and keep good employees. Find out more about what the City offers in the following sections.
Seasonal/Part-time-Limited Benefits Include:
  • Employee Assistance Program
  • Training

01
The following validates my highest level of education...
  • High School/GED
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate/JD

02
I have the following years of experience working in a call center providing customer service:
  • less than 1 year experience
  • 1 to 3 years' experience
  • 4 to 6 years' experience
  • + 7 years' experience
  • I do not have any experience working in a call center providing customer service

03
I have the following years of experience managing and responding to a large volume of customer calls daily:
  • less than 1 year experience
  • 1 to 3 years' experience
  • 4 to 6 years' experience
  • + 7 years' experience
  • I have no experience managing and responding to a large volume of customer calls daily.

04
I have the following years of experience in a public utility or government-related call center.
  • 0 - 5 months experience
  • 6 months - 1 year experience
  • 2 to 4 years' experience
  • 5+ years' experience
  • I do not have experience in a public utility or government-related call center.

05
I am familiar with municipal water systems, utilities management, or city services.
  • Yes, I am familiar
  • No, I am not familiar

06
My proficiency with CRM (Customer Relationship Management) software and other call center technologies is:
  • Beginner/Novice
  • Intermediate
  • Advanced
  • Expert
  • I do not have experience or proficiency in CRM (Customer Relationship Management) software and other call center technologies.

07
My proficiency speaking Spanish is
  • Fluent speaker
  • Moderate speaker
  • Basic speaker
  • No experience speaking Spanish

08
I am legally authorized to work in the United States without sponsorship.
  • Yes
  • No

Required Question

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