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Weekend Agent Support Representative Jobs in California

You may assist in training new Technical Support Representatives if requested. * This position ... You are able to work flexible hours on a rotating schedule including evenings, holidays and weekend.

New

HME is seeking a Technical Support Representative for a fully remote position on our call center ... Ability to work a flexible schedule, including evenings, weekends, and holidays as needed * Private ...

Position Summary The Global Field Representative is responsible for acting as a liaison between ... Assess supplier resource plan and reports results to supervisor/procurement agent. * Support ...

$21 - $27.25/hr

As a Veterinary Field Support Representative (FSR) for Diagnostics, you will work collaboratively ... weekend hours and weekday overtime may also be required; when not traveling, you will be working ...

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Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in California? The most popular types of Agent Support Representative jobs in California are:
What are popular job titles related to Weekend Agent Support Representative jobs in California? For Weekend Agent Support Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in California look for? The top searched job categories for Weekend Agent Support Representative jobs in California are:
What cities in California are hiring for Weekend Agent Support Representative jobs? Cities in California with the most Weekend Agent Support Representative job openings:
Technical Support Representative

Technical Support Representative

iPayment Inc.

Westlake Village, CA

Other

Re-posted 13 days ago


Job description

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.

  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment’s functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department’s attendance and punctuality policy and procedure  Â