Job Overview:
Pay Range: $43hr - $48hr
Requirement/Must Have:
- Loftware / NiceLabel (Enterprise Labeling Tools) → 5+ years (Hands-on implementation / support).
- Print-on-Demand Labeling & Labeling Architecture → 5+ years (Enterprise-level exposure).
- Business Analysis (BRD, FRD, User Stories, Process Mapping) → 7+ years (Core BA experience across multiple projects).
- Template Migration / Standardization (Label Templates or Similar) → 4+ years (Migration or consolidation initiatives).
- System Integration Experience (ERP/SAP, PLM, Databases) → 5+ years (Integration requirements, data flows, mapping).
- Data Mapping, Data Flows & Business Rules Definition → 5+ years (Source-to-target mapping, validation).
- SmartFlow / Artwork Workflow / Approval Systems → 3+ years (Or similar workflow tools experience).
- Regulated Domain Experience (Pharma / Biotech / Medical Devices / GxP) → 4+ years (Compliance-driven environments).
- Multi-site / Large-scale Implementation Projects → 5+ years (Enterprise programs, multiple stakeholders).
- UAT & Testing Support (Test Scenarios, Execution, Defect Tracking) → 5+ years.
- Stakeholder Management & Cross-functional Coordination → 7+ years (Global teams, SMEs, vendors).
- Tools: Jira, Confluence, Visio / Lucidchart → 4+ years (Documentation, backlog, process design).
Responsibilities:
- Lead Client sessions with business SMEs and site stakeholders to gather and align business and functional requirements.
- Document current-state (as-is) labeling processes across 8+ sites, including systems, workflows, and data dependencies.
- Define/document future-state (to-be) processes aligned with Loftware capabilities, including Print-on-Demand and SmartFlow workflows.
- Produce high-quality deliverables: BRDs, FRDs, process maps, user stories, and acceptance criteria.
- Analyze existing label templates across legacy systems.
- Work with business SMEs to define template rationalization and standardization approach.
- Support mapping and recreation of templates within Loftware.
- Ensure compliance with regulatory and quality requirements during migration.
- Work with technical teams to define integration requirements between Loftware and upstream systems.
- Document data flows, field mappings, and business rules governing label content.
- Support validation of data integrity and traceability.
- Gather and document requirements for artwork design, change control, and approval workflows.
- Define user roles, permissions, and approval hierarchies within SmartFlow.
- Align workflows with existing quality and regulatory processes.
- Serve as primary liaison between business users and technical teams.
- Facilitate workshops, working sessions, and decision-making forums.
- Manage requirement sign-offs and maintain traceability.
- Develop and support execution of test strategies (UAT).
- Work with business SMEs and site stakeholders to create test scenarios and ensure coverage of business-critical workflows.
- Coordinate defect tracking and resolution with implementation partners.
- Support impact assessments and readiness activities across sites.
- Assist with training material development and user adoption.
- Provide go-live and hypercare support.
Skills:
- Strong experience in labeling solutions (direct experience with Loftware Enterprise Cloud preferred; NiceLabel or similar acceptable).
- Understanding of Print-on-Demand labeling and enterprise labeling architectures.
- Experience with artwork management and approval workflows (SmartFlow or similar systems).
- Familiarity with regulated environments (e.g., pharma, biotech, medical devices) and GxP considerations.
- Proven ability to lead requirements gathering across multiple sites and stakeholders.
- Strong skills in process mapping (as-is/to-be), gap analysis, and standardization.
- Experience with template migration or system consolidation initiatives.
- Ability to translate business needs into clear functional and technical requirements.
- Strong communication and experience working in cross-functional teams.
- Understanding of system integrations involving ERP (e.g., SAP), PLM, and databases.
- Experience defining data models, mappings, and business rules.
- Ability to collaborate effectively with architects and developers on integration design.
- Experience working in large-scale, multi-site implementations.
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.