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Website Operations Manager Jobs in Tennessee (NOW HIRING)

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

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Website Operations Manager information

See Tennessee salary details

$59.4K

$107.1K

How much do website operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for website operations manager in Tennessee is $104,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,700.00 and $105,700.00 per year, depending on experience, location, and employer.

What is a website operations manager?

Website Operations Managers are professionals responsible for overseeing the daily management, maintenance, and optimization of an organization's website. Their duties often include coordinating website updates, ensuring site performance and security, troubleshooting technical issues, and collaborating with development, design, and marketing teams to improve user experience. They play a key role in ensuring the website operates smoothly, meets business goals, and remains up-to-date with the latest technology and content standards.

What are the key skills and qualifications needed to thrive as a website operations manager?

To thrive as a Website Operations Manager, you need expertise in website management, digital marketing, analytics, and a solid understanding of web development concepts, often supported by a degree in computer science, marketing, or related fields. Familiarity with content management systems (CMS) like WordPress, website analytics tools (such as Google Analytics), and project management platforms are typically required. Strong problem-solving, communication, and organizational skills help ensure smooth website operations and effective cross-team collaboration. These capabilities are critical for delivering seamless user experiences, meeting business objectives, and maintaining site performance and security.

What are some common challenges faced by website operations managers, and how can they be addressed?

Website Operations Managers often encounter challenges such as ensuring site reliability during high-traffic periods, coordinating updates without disrupting user experience, and balancing security with accessibility. To address these, it's important to implement robust monitoring tools, maintain clear communication with development and content teams, and follow best practices in change management. Proactive planning and regular cross-functional meetings help anticipate issues and keep the site running smoothly.

What is the difference between Website Operations Manager vs Web Content Manager?

AspectWebsite Operations ManagerWeb Content Manager
Primary FocusOverseeing website performance, infrastructure, and technical operationsManaging website content creation, editing, and publishing
Required SkillsTechnical knowledge, project management, analyticsContent strategy, writing, editing, SEO
Work EnvironmentIT teams, technical departments, cross-functional teamsMarketing, content teams, editorial staff
Common UsageUsed in organizations emphasizing website functionality and performanceUsed in organizations focusing on content and user engagement

The Website Operations Manager primarily ensures the website runs smoothly, focusing on technical performance and infrastructure. In contrast, the Web Content Manager concentrates on creating and managing website content to engage users. Both roles are essential for a successful online presence but serve different functions within an organization.

What are popular job titles related to Website Operations Manager jobs in Tennessee?

For Website Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Website Operations Manager jobs in Tennessee look for?

The top searched job categories for Website Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Website Operations Manager jobs?

Cities in Tennessee with the most Website Operations Manager job openings:

Infographic showing various Website Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $104,308 per year, or $50.1 per hour.

Mgr, Digital Site Ops

Tractor Supply Company

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Life

Posted 28 days ago


Tractor Supply rating

5.8

Company rating: 5.8 out of 10

Based on 1,322 frontline employees who took The Breakroom Quiz

435th of 739 rated retailers


Job description

Overall Job Summary
The Manager, Digital Operations is responsible for leading a critical area of Tractor Supply's digital operations, ensuring reliable, accurate, and efficient digital experiences that support customers and business objectives. This role provides leadership and operational oversight within an assigned area of focus, which may include digital site operations, incident management, promotional operations, or other digital commerce capabilities.
The Manager partners closely with Product, Technology, Merchandising, Marketing, Customer Solutions, and other cross-functional teams to establish scalable operational processes, improve execution, resolve complex business challenges, and continuously enhance the digital customer experience.
This role combines strong business acumen, digital expertise, analytical problem solving, and cross-functional leadership to drive operational excellence across Tractor Supply's digital ecosystem.
Essential Duties and Responsibilities (Min 5%)
  • Lead day-to-day operations and execution for an assigned digital operations function, ensuring business objectives, customer expectations, and operational standards are achieved.
  • Establish and maintain scalable processes, governance, controls, and operating procedures that improve the quality and efficiency of digital operations.
  • Partner across Digital, Product, Technology, Merchandising, Marketing, Customer Solutions, and other business functions to coordinate execution and resolve complex operational needs.
  • Monitor operational performance and customer experience, proactively identifying risks, defects, trends, and opportunities for improvement.
  • Develop and utilize metrics, reporting, and analytics to measure operational health, identify root causes, and inform business decisions.
  • Lead the resolution and escalation of complex operational issues, coordinating appropriate business and technology partners to minimize customer and business impact.
  • Drive automation and process improvements that reduce manual effort, improve accuracy, mitigate operational risk, and increase scalability.
  • Support the successful implementation of digital initiatives, capabilities, releases, and major business events through operational planning, testing, validation, and readiness activities.
  • Translate business needs and operational requirements into clear actions for cross-functional partners and technology teams.
  • Establish feedback loops to ensure operational learnings are incorporated into future processes, capabilities, and customer experiences.
  • Identify systemic opportunities and lead continuous improvement initiatives that enhance digital performance and operational effectiveness.
  • Develop reporting and communicate operational performance, risks, priorities, and recommendations to business partners and leadership.
  • Maintain awareness of ecommerce trends, emerging technologies, and digital operations best practices to identify opportunities to evolve capabilities.
  • Lead, coach, and develop team members while fostering a culture of customer focus, accountability, collaboration, and continuous improvement.

Required Qualifications
  • Bachelor's degree in Business, Marketing, Ecommerce, Retail Management, Information Systems, or related field required.
  • MBA or advanced degree preferred.
  • 5-8 years of experience in digital operations, ecommerce, website operations, digital product operations, or related fields.
  • Experience leading cross-functional operational initiatives within a large ecommerce or omnichannel retail environment.
  • Experience with digital quality assurance, website operations, or operational governance preferred.
  • Prior people leadership experience preferred.

Preferred knowledge, skills or abilities
  • Strong understanding of ecommerce operations, digital customer experiences, and the technologies and processes supporting a large-scale digital business.
  • Strong business acumen with the ability to connect operational activities to customer experience, financial performance, and enterprise objectives.
  • Proven analytical and problem-solving skills with the ability to interpret complex information, identify root causes and trends, and translate insights into actionable recommendations.
  • Demonstrated ability to lead complex operational initiatives, establish scalable processes, and drive continuous improvement.
  • Working knowledge of ecommerce platforms, web and mobile technologies, analytics tools, testing and monitoring capabilities, and other digital operations technologies.
  • Strong organizational and project management skills with the ability to prioritize competing demands and operate effectively in a fast-paced environment.
  • Exceptional written, verbal, and presentation skills, including the ability to translate complex business and technical information into clear decisions and actions.
  • Demonstrated ability to influence, build alignment, and drive accountability across cross-functional business and technology teams.
  • Proven ability to lead, coach, and develop team members while fostering collaboration, accountability, and customer focus

Working Conditions
  • Normal office working conditions

Physical Requirements
  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Reaching overhead
  • Driving a vehicle
  • Lifting up to 10 pounds

Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
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CONNECTION
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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