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Website Customer Service Jobs (NOW HIRING)

Website Customer Service Rep

Blue Ash, OH · On-site

$15.25 - $21/hr

Website Customer Service Representative Location: 4370 Malsbary Rd, Cincinnati, OH 45242 Position Type: Full-time, In-Office Soccer Village is seeking a Customer Service Representative who is ...

Website Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $20.75/hr

Website Customer Service Representative Location: 4370 Malsbary Rd, Cincinnati, OH 45242 Position Type: Full-time, In-Office Soccer Village is seeking a Customer Service Representative who is ...

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

TRMC Website Customer Support KBR is seeking a TRMC Website Customer Support individual to join our ... Work with external agencies, services, and organizations, both government and commercial sector, to ...

New

Customer service

Mount Laurel, NJ · On-site

$15.75 - $21.50/hr

Customer Service Mount Laurel Township, New Jersey, MSJ Enterprises, Inc. All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store ...

... website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA ...

... website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA ...

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Website Customer Service information

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How much do website customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for website customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Website Customer Service vs Live Chat Support Agent?

AspectWebsite Customer ServiceLive Chat Support Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentOnline, remote, or in-officeOnline, real-time chat platform
Industry UsageRetail, e-commerce, service sectorsRetail, tech, e-commerce
Primary RoleAssist customers via website forms or emailAssist customers via live chat in real-time

Website Customer Service involves handling customer inquiries through email, contact forms, or support tickets, often asynchronously. In contrast, Live Chat Support Agents provide real-time assistance via live chat platforms, offering immediate responses. Both roles require strong communication skills and customer service experience but differ mainly in interaction speed and platform used.

More about Website Customer Service jobs

What cities are hiring for Website Customer Service jobs?

Cities with the most Website Customer Service job openings:

What states have the most Website Customer Service jobs?

States with the most job openings for Website Customer Service jobs include:

What are popular job titles related to Website Customer Service jobs?

For Website Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Website Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Website Customer Service Rep

Blue Ash, OH • On-site

Soccer Village
Sporting Product Manufacturing • 11 - 50 employees

$15.25 - $21/hr

Full-time

Re-posted 19 days ago


Soccer Village rating

3.9

Company rating: 3.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Website Customer Service Representative
Location: 4370 Malsbary Rd, Cincinnati, OH 45242
Position Type: Full-time, In-Office
Soccer Village is seeking a Customer Service Representative who is passionate about delivering a seamless online shopping experience. In this role, you’ll work closely with our e-commerce team, processing center, and retail stores to ensure every order is handled accurately and efficiently from checkout to delivery.
You’ll serve as a key point of contact for customers while also helping ensure orders are accurate and secure. This role blends customer support with order review, helping protect both our customers and our business.
Customer Service amp; Order Support
  • Respond to customer inquiries regarding orders, shipping, returns, and products
  • Process refunds, exchanges, and cancellations accurately and efficiently
  • Assist customers with checkout issues or payment questions
  • Communicate with customers via phone and email in a professional, friendly manner
  • Resolve order issues to ensure timely delivery and customer satisfaction
Order Review amp; Support
  • Review online orders to ensure accuracy and completeness
  • Verify order details such as billing, shipping, and contact information when needed
  • Reach out to customers to confirm order details if anything appears unclear or inconsistent
  • Help prevent order issues by identifying and addressing potential concerns early
  • Maintain clear documentation within internal systems
Team Collaboration
  • Work closely with warehouse and retail teams to coordinate fulfillment and pickups
  • Monitor order progress and proactively address any issues that arise
  • Communicate updates clearly across teams to ensure smooth order flow
What We’re Looking For
  • High school diploma or GED required
  • Previous customer service experience preferred
  • Comfortable using e-commerce platforms and computer systems
  • Strong attention to detail and problem-solving skills
  • Clear and professional communication (written and verbal)
  • Ability to multitask in a fast-paced environment
  • Ability to handle sensitive customer information responsibly
**We ask that recruitment agencies and third-party staffing firms refrain from contacting us regarding this position. We are managing this search internally and not seeking external assistance. Unsolicited resumes or inquiries from agencies will not be considered.
Soccer Village celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.

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