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Website Customer Service Jobs in Alberta (NOW HIRING)

ATCO

Employee Services Representative

Calgary, AB

... customer service oriented Basic knowledge of legislation such as Human Rights, the Workers ... Visit our website for more information. In the spirit of reconciliation, we acknowledge the ...

Key Equipment Services

Service Technician

Edmonton, AB

CA$25 - CA$45/hr

Excellent customer service and communication skills, accountable and self-driven * Must be ... After completing your application through our career website or a job board, you will receive an ...

Key Equipment Services

Service Technician

Edmonton, AB · On-site

$25 - $45/hr

... customer service to our customers - you get to be the HERO every day!What you bring: Education in ... After completing your application through our career website or a job board, you will receive an ...

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All JobsWebsite Customer Service JobsWebsite Customer Service Jobs in Alberta

Website Customer Service information

What is the difference between Website Customer Service vs Live Chat Support Agent?

AspectWebsite Customer ServiceLive Chat Support Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentOnline, remote, or in-officeOnline, real-time chat platform
Industry UsageRetail, e-commerce, service sectorsRetail, tech, e-commerce
Primary RoleAssist customers via website forms or emailAssist customers via live chat in real-time

Website Customer Service involves handling customer inquiries through email, contact forms, or support tickets, often asynchronously. In contrast, Live Chat Support Agents provide real-time assistance via live chat platforms, offering immediate responses. Both roles require strong communication skills and customer service experience but differ mainly in interaction speed and platform used.

What cities in Alberta are hiring for Website Customer Service jobs?

Cities in Alberta with the most Website Customer Service job openings:

Website Customer Service jobs near you
Infographic showing various Website Customer Service job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative - Warehouse

Rocky View County, AB • On-site

Equation Staffing Solutions
See more jobs at Equation Staffing Solutionsexternal

Full-time

Re-posted 18 days ago

Job description

Our client in Calgary is an industry-leading transportation and supply-chain company, and they are looking for a Customer Service Representative who will be responsible for the picking, packing, shipping and receiving process to ensure shipments are meeting deadlines. This is a temporary position for 4-8 weeks with the possibility of extension – if you are looking for a great opportunity to get some valued experienced - apply now.
Responsibilities:
  • Responsible for receiving, stocking and replenishing orders; efficiently entering information into database.
  • Answering phone calls, filing, following up with customers.
  • Creating freight bills as needed.
  • Updating and processing orders, forms, applications, and requests.
  • Manage customers' accounts, updating information as needed.
  • Refer direct requests and unresolved issues to the appropriate resource.
  • Coordinate between departments effectively.
  • Other duties as required.

Requirements:
  • 1+ year experience working in an office environment is required.
  • Previous experience working in a warehouse or order picking would be considered an asset.
  • Proficient knowledge of Microsoft Office (Outlook, Word and Excel).
  • Ability to meet deadlines with strong organizational skills and attention to detail.
  • Excellent communication, spoken and written along with customer service skills.
  • Good mathematical and analytical skills.
  • Strong ability to resolve issues and maintain customer relations.
  • Comfortable Monday to Friday shift from 7:30am – 4:00pm.

If you love interacting with customers and helping them to access your company’s services, we want to speak with you! This is an excellent full-time opportunity so don’t wait – apply now.
Please see our website at www.eqstaffingsolutions.com to view all our active postings.