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Website Customer Service Jobs in Michigan (NOW HIRING)

Online chatting through our website. Key skills and competencies of the position include, but are not limited to: * Demonstrates a high level of customer service empathy, professionalism, and respect.

... Service: answering questions and finding solutions to problems while utilizing our software ... website and 200+ years of experienced staff. · Following up with previous customers. · Generating ...

Customer Service Representative

Mount Pleasant, MI · On-site

$14.75 - $20/hr

As a Customer Service Representative, you are a key member of the team and represent Mr. Electric ... website. *Acknowledgement I acknowledge that each independent Mr. Electric ® franchisee hires and ...

The Recreational Marine Customer Service Representative oversees the servicing of policies for ... website and escalate any issues to management appropriately. * Perform account maintenance ...

Customer Service Rep

Monroe, MI · On-site

$17.33 - $18.33/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers ...

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Website Customer Service information

What is the difference between Website Customer Service vs Live Chat Support Agent?

AspectWebsite Customer ServiceLive Chat Support Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentOnline, remote, or in-officeOnline, real-time chat platform
Industry UsageRetail, e-commerce, service sectorsRetail, tech, e-commerce
Primary RoleAssist customers via website forms or emailAssist customers via live chat in real-time

Website Customer Service involves handling customer inquiries through email, contact forms, or support tickets, often asynchronously. In contrast, Live Chat Support Agents provide real-time assistance via live chat platforms, offering immediate responses. Both roles require strong communication skills and customer service experience but differ mainly in interaction speed and platform used.

What cities in Michigan are hiring for Website Customer Service jobs?

Cities in Michigan with the most Website Customer Service job openings:

Infographic showing various Website Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service

Brighton, MI • On-site

The UPS Store
Retail • 10K+ employees

$14/hr

Full-time

Re-posted 16 days ago


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 652 frontline employees who took The Breakroom Quiz


Job description

Steady retail job! Our sales are growing, come join our team!
We are looking for counter help / customer service person for The UPS Store of Brighton, MI.
The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking good care of our customers. This is a full-time position, with the hours of 11am-7pm during the week, and every other Saturday 9am-4pm.
We're one of the busiest of The UPS Stores in Michigan, helping our customers is one of the reasons why! Treating our employees great is another big reason. Happy employee, happy customer!
The person applying should be a team player, personable, on-time, and have a willingness to learn. We will teach you, and have fun while learning.
Must have the ability to lift 50 pounds, and reliable transportation.
$14/hr.
Compensation: $14.00 per hour
The UPS Store
The UPS Store Difference
We're locally owned.
The UPS Store® is run by local business owners who are connected to the area-professionally and personally. We enthusiastically support small businesses like yours and the value you bring to our community. We do that, too.
At The UPS Store, we do more than pack and ship. A lot more. We offer mailbox solutions, packaging supplies, notary and printing for just about everything. More important, once we get to know you and your needs, we can create custom solutions designed specifically for your business.
Company Website:

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US