Web Operations Manager Jobs in Rome, GA (NOW HIRING)

Location: Onsite daily in Cartersville, GA only. Remote/Hybrid not an option for this role.

At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.

This role supports the design, installation, and maintenance of Switchs outside and inside plant fiber network. You will work hands-on with conduit, fiber placement, splicing, testing, GIS-based documentation, and infrastructure records. In addition to field work, you will use GIS software systems to create, maintain, and update network mapswith 3-GIS as the primary platform. The role focuses on reliable execution, accurate records, and fast restoration of service during network events.

• Support day-to-day OSP and ISP operations in partnership with the Manager of OSP Network Operations

• Perform site inspections and routine housekeeping of OSP facilities

• Design and schedule fiber installation, splicing, testing, and documentation work

• Maintain and secure aerial and underground fiber infrastructure

• Use internal systems to track work activity, inventory, and restoration materials

• Maintain splice records, GIS and KMZ files, and as-built network drawings

• Create, edit, and update network design records within 3-GIS and other GIS platforms

• Support emergency network restoration and mitigation efforts

• Use industry-standard test equipment including OTDRs and visual fault locators

• Create design layout records in a web-based environment

• Install network and premise equipment in data centers and remote facilities when needed

• A dependable operator who follows process and finishes work correctly

• Clear and direct communication with teammates, vendors, and partners

• Strong judgment during outages and time-sensitive restoration work

• Willingness to work on-site, in the field, and in varied conditions

• A team-first mindset that supports shared network reliability goals

Required

• 1-3+ years of experience supporting OSP fiber network design, installation, and documentation

• Experience working in field environments

• Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally

• Travel up to 25% and On Call for fiber damage/restoration

• Valid Drivers License for company vehicle use

Preferred

• Hands-on experience with GIS software systems/mapping systems for fiber network documentation, ideally 3-GIS

• Hands-on experience with fiber splicing, testing, and restoration

• Working knowledge of ROW rules, permits, and municipal coordination

• Experience in critical environments such as data centers, POPs, or central offices

• Fiber installation or manufacturer certifications

• Experience with GIS systems, Visio, Bluebeam, and Microsoft Office tools

• Familiarity with CAT3, CAT5, CAT6, single-mode, and multi-mode fiber

• A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

• Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.

• Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

• Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

This is more than a jobits a mission. If youre ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Lets Build the Future Together.