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Web Operations Manager Jobs in Jessup, MD (NOW HIRING)

State of Maryland

WEB DIRECTOR

Baltimore, MD · On-site

$87K - $137K/yr

As a team leader, they are expected to manage deliverables across the three person Web Team and ... or coordinating unit operations or functioning as a staff assistant to a higher ranking ...

kgs

Front End Web Developer

Washington, DC · On-site

Web design/development (e.g., HTML / CSS / jQuery / JavaScript) experience. Experience with HTML ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

kgs

Front End Web Developer

Washington, DC · On-site

Web design/development (e.g., HTML / CSS / jQuery / JavaScript) experience. Experience with HTML ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

Koniag, Inc.

Front End Web Developer

Washington, DC · On-site

Web design/development (e.g., HTML / CSS / jQuery / JavaScript) experience. Experience with HTML ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

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Web Operations Manager information

See Jessup, MD salary details

$67.4K

$121.4K

How much do web operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for web operations manager in Jessup, MD is $118,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,800.00 and $119,800.00 per year, depending on experience, location, and employer.

What is a web operations manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What does a web operations manager do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

What are the key skills and qualifications needed to thrive as a web operations manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.

How does a web operations manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

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Web Operations Manager jobs near you

SharePoint Online Web Developer

Agelix Consulting

Washington, DC • On-site

Full-time

Re-posted 19 days ago

Job description

SharePoint Online Web Developer

Location: Washington, D.C. (On-site)

About the Role: Join our team supporting the U.S. Citizenship and Immigration Services (USCIS) as a dedicated SharePoint Online Web Developer. You will play a critical role in the day-to-day operational and maintenance support of USCIS's Intranet web-based platforms. This includes ensuring the efficiency, security, and continuous improvement of their critical internal communication and collaboration tools. Your expertise will be vital in enhancing existing custom applications, web administration, infrastructure support, troubleshooting, content migrations, governance, and overall system management.

Key Responsibilities:

  • Manage, configure, modernize, test, and deploy SharePoint Online Intranet web features and functionality across various business communities to address complex operational requirements. This includes, but is not limited to:
    • Security settings, permissions, and access rights management.
    • Content and records management solutions.
    • Development and maintenance of custom workflows, forms (e.g., PowerApps, InfoPath), and web parts.
    • Reporting capabilities and site navigation/templates.
    • Scripting (PowerShell, JavaScript) and taxonomy support.
    • Office Web Applications integration and enterprise search configuration.
    • Website branding and user experience enhancements.
  • Provide expert analytical, technical, and operational support for existing custom SharePoint applications, including development, testing, deployment, documentation, troubleshooting, and integration with other authorized software toolsets.
  • Collaborate on analysis, troubleshooting, and integration of SharePoint Online web applications with various USCIS Commercial Off-The-Shelf (COTS) and in-house systems, such as ServiceNow, SalesForce, Project Server, Customer Relationship Management (CRM) tools, and other Office 365 services.
  • Provide technical support and expert guidance in managing, coordinating, and implementing SharePoint Online web application migrations, including content, site, or infrastructure migrations for the user community.
  • Track and manage all Intranet site repositories, ensuring proper organization and access.
  • Develop and deliver comprehensive site metrics and audit reports, including site traffic, unique visitors, number of groups/users, workflow/list usage, and compliance.
  • Apply industry best practices for building and configuring SharePoint site collections, including naming conventions, structure, and sizing.
  • Ensure strict adherence to Department of Homeland Security (DHS) and USCIS security guidelines and principles for all web applications.
  • Assist federal and contractor staff with the planning, maintaining, and updating the official Intranet governance documentation for ECN (Enterprise Collaboration Network) and USCIS Connect web applications.
  • Develop and maintain weekly status reports detailing help desk, training, development, and operational activities.
  • Participate in and lead weekly status meetings with government stakeholders to discuss progress, analyze issues, identify risks, and resolve SharePoint Online web-based challenges.
  • Provide bi-monthly reports on the health of site repositories, identify potential trouble trends, and maintain an updated inventory of all site repositories.
  • Organize and manage monthly facilitator and site owner meetings to foster user engagement and address community needs regarding ECN and USCIS Connect.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5+ years of experience with SharePoint development, administration, and operations & maintenance, with a strong focus on SharePoint Online.
  • Proven experience with SharePoint Online customization, including:
    • SharePoint Framework (SPFx) development.
    • PowerShell scripting for SharePoint administration.
    • JavaScript, HTML, CSS development for front-end customization.
    • Power Platform (Power Apps, Power Automate/Flow, Power BI) experience.
  • Experience with SharePoint migration strategies and tools.
  • Solid understanding of SharePoint architecture, security, governance, and content management.
  • Experience integrating SharePoint with other enterprise applications (e.g., CRM, ServiceNow, Salesforce).
  • Strong troubleshooting and problem-solving skills for complex SharePoint issues.
  • Excellent written and verbal communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Must be eligible to obtain and maintain a Public Trust security clearance.

Preferred Qualifications:

  • Microsoft 365 Certified: Developer Associate or other relevant SharePoint/Microsoft 365 certifications.
  • Experience supporting government agencies, particularly DHS or USCIS.
  • Familiarity with Agile development methodologies.