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Web Help Jobs (NOW HIRING)

We are looking for candidates to help manage a heavy web development workload and a large number of clients. The Project Manager would be responsible for managing and tracking web projects ...

We are looking for candidates to help manage a heavy web development workload and a large number of clients. The Project Manager would be responsible for managing and tracking web projects ...

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Marketing Web Designer Part-Time | Remote Silvernail Web Design is growing, and we're looking for ... Helping improve user experience and conversion rates * Working with content writers and marketers ...

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Marketing Web Designer Part-Time | Remote Silvernail Web Design is growing, and we're looking for ... Helping improve user experience and conversion rates * Working with content writers and marketers ...

Help advance Forest River's Web Services strategy and internal digital capabilities * Join a supportive, fast‑paced, entrepreneurial, and innovative team environment * Share your experience by ...

Help advance Forest River's Web Services strategy and internal digital capabilities * Join a supportive, fast-paced, entrepreneurial, and innovative team environment * Share your experience by ...

Help maintain the design and visual consistency of broadwaycares.org and dradance.org Digital Production and Development Collaboration * Optimize and process image and design files for web, email and ...

Help maintain the design and visual consistency of broadwaycares.org and dradance.org Digital Production and Development Collaboration * Optimize and process image and design files for web, email and ...

Helping formulate an effective, responsive design and turning it into a working theme and plugin * Creating and maintaining software documentation Requirements: * Proven working experience in web ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

We're a dynamic team that builds high-quality web applications, custom websites, and digital marketing strategies that help businesses grow. We're looking for a talented Web Developer to join our ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

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Web Help information

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$12

$21

$34

How much do web help jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for web help in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Web Help vs Technical Support Specialist?

AspectWeb HelpTechnical Support Specialist
CredentialsTypically requires certifications in customer service or IT supportRequires certifications like CompTIA A+ or Microsoft Certified Support Technician
Work EnvironmentOften works remotely or in call centers assisting website usersWorks in IT departments or support centers troubleshooting hardware/software issues
Industry UsageCommon in tech, e-commerce, and service industriesPrevalent in IT, tech companies, and enterprise environments
Search/Comparison IntentOften compared for customer-facing roles involving online supportCompared for technical troubleshooting roles

Web Help and Technical Support Specialist roles share similarities in assisting users and require relevant certifications. Web Help focuses more on customer service for online platforms, while Technical Support Specialists handle technical troubleshooting and hardware/software issues. Both roles are vital in tech and service industries, but they differ in technical depth and work environment.

What cities are hiring for Web Help jobs?

Cities with the most Web Help job openings:

What states have the most Web Help jobs?

States with the most job openings for Web Help jobs include:

What are popular job titles related to Web Help jobs?

For Web Help jobs, the most frequently searched job titles are:

Infographic showing various Web Help job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,313 per year, or $21.3 per hour.

Call Center Support Technician

Farmington, CT • On-site

Entry Point Communications
Marketing • 51 - 200 employees

$35K - $35K/yr

Full-time

Medical, Retirement

Re-posted 10 days ago


Job description

Loyalty Marketing company seeking a candidate for our Help Desk Support Technician (Entry Level) position based in Farmington, CT.

Currently we have an opening for this position to support kiosks deployed at our customer sites from our location in Farmington, CT. You will need to provide excellent customer service as you assist in troubleshooting operational issues from either inbound or outbound calls.

Responsibilities and Duties:

  • Troubleshoot/Diagnose equipment following company defined procedures
  • Document all calls and close out activity upon completion of issues
  • Professionally communicate to customers and team members
  • Create operational reports as assigned
  • Work with third party service providers to schedule onsite service
  • Schedule parts shipments and returns

Skills:

  • Customer relations, team relations, and service oriented
  • Mechanical aptitude
  • Strong organizational and time management skills
  • Must be a self starter and work with minimal supervision
  • Ability to multitask
  • Solarwinds Web Help Desk experience a plus
  • Linux experience a plus
  • EXPERIENCE WITH WINDOWS DESKTOP IS NOT A REQUIREMENT OF THIS POSITION

Requirements:

1-2 years of prior experience in Help Desk support or a call center is highly desirable

Days: Tuesday-Saturday

Tuesday-Friday hours: 11am-8pm

Saturday: 9am-6pm

Company Description

EPC is a technology company that makes it "easy" for shoppers to get targeted coupons in store prior to the start of the shopping trip, using Interactive touch-screen Kiosks, and Mobile solutions. We work with multiple retailers, with thousands of installed locations across the United States.