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Web Based Customer Service Jobs (NOW HIRING)

KBR, Inc.

Web Designer

Chantilly, VA · On-site

$135K - $175K/yr

... to our customer's mission by reviewing, evaluating, and advising on web applications, user ... This role assesses existing websites, dashboards, portals, and web-based analytical tools to ensure ...

Bowhead

Web/SharePoint Developer

Quantico, VA · On-site

$140K - $170K/yr

... customer service; research and development of new capabilities; test and evaluation; manpower ... Design and implement web-based solutions to meet business needs. * Collaborate with cross ...

Tamus

Web Applications Developer II

College Station, TX · On-site

$5.9K/mo

... web-based applications and consulting and/or strategy of web development/programming and in responsive web development. About Us The Texas A&M Engineering Extension Service (TEEX) is an ...

ConsultAdd, Inc.

Web Developern

Jersey City, NJ · On-site

Company Description ConsultAdd Inc. is a global IT training and consulting services company with ... Maintain excellent customer satisfaction level. * Other duties as assigned. Skills Required:

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How much do web based customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for web based customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Web Based Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Web Designer

Chantilly, VA • On-site

KBR, Inc.
IT Services • 10K+ employees
Learn more about KBR, Inc.external

$135K - $175K/yr

Full-time

Posted 17 days ago

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

Job description

Title:
Web Designer
The Web Designer provides Systems Engineering and Technical Assistance (SETA) support to our customer's mission by reviewing, evaluating, and advising on web applications, user interfaces, and user experience designs that support intelligence operations. This role assesses existing websites, dashboards, portals, and web-based analytical tools to ensure they align with mission requirements, usability standards, accessibility guidelines, and operational objectives. The position works closely with government stakeholders, developers, designers, and engineers to identify design improvements and recommend enhancements to existing solutions. The Web Designer supports the development of design standards, UX best practices, and governance processes that promote consistency across mission systems. This role operates within a classified environment supporting national security objectives through the effective delivery of user-centered digital experiences.
Roles and Responsibilities
  • Review and evaluate existing web applications, portals, dashboards, and user interfaces supporting Space and Counterspace missions.
  • Assess user experience (UX), information architecture, navigation structures, and visual design elements to identify opportunities for improvement.
  • Provide recommendations for enhancing usability, accessibility, consistency, and overall user effectiveness across web-based systems.
  • Conduct reviews of wireframes, mockups, prototypes, and design specifications to ensure alignment with mission requirements and established standards.
  • Evaluate compliance with accessibility requirements, web standards, and government design guidelines.
  • Support the development and maintenance of UI/UX design standards, style guides, and governance processes.
  • Analyze user feedback, usage metrics, and operational requirements to inform design recommendations and modernization efforts.
  • Collaborate with government stakeholders, software developers, engineers, and mission partners to assess proposed design changes and enhancements.
  • Document findings, assessments, and recommendations to support system improvements and decision-making activities.
  • Support testing and validation efforts to ensure implemented design changes achieve intended usability and operational outcomes.

Basic Qualifications
  • Bachelor's degree in Web Design, User Experience Design, Human-Computer Interaction, Graphic Design, Computer Science, Information Systems, or a related field.
  • 3+ years of experience in web design, UI/UX design, user research, digital product design, or a related discipline.
  • Experience reviewing, evaluating, or designing web applications, websites, dashboards, or enterprise user interfaces.
  • Proficiency with industry-standard design and prototyping tools such as Figma, Adobe Creative Cloud, Sketch, Axure, or equivalent technologies.
  • Active Top Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) with Current Polygraph.

Preferred Qualifications
  • Experience supporting Department of Defense (DoD), Intelligence Community (IC), or other federal government programs.
  • Knowledge of accessibility standards and government web design frameworks, including Section 508 compliance and U.S. Web Design System (USWDS) principles.
  • Experience supporting data visualization platforms, intelligence analysis tools, or mission-focused operational dashboards.

Basic Compensation:
$135,200 - $175,000
This range is for the Virginia area only.
The offered rate will be based on the selected candidate's knowledge, skills, abilities, and/or experience and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels per internal policy or contractual designation. Additional compensation may be in the form of a sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance
Ready to Make a Difference?
If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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