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Waterstone Bank Jobs (NOW HIRING)

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or ...

WaterStone Bank

Universal Banker I

Franklin, WI

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or ...

WaterStone Bank

Part-Time Teller

Fox Point, WI

$18/hr

  • Retirement

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or ...

WaterStone Bank

Part-Time Teller

Fox Point, WI · On-site

$18/hr

  • Retirement

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or ...

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Waterstone Bank information

See salary details

$17K

$43.8K

$56.5K

How much do waterstone bank jobs pay per year?

As of Aug 16, 2026, the average yearly pay for waterstone bank in the United States is $43,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $45,000.00 per year, depending on experience, location, and employer.

What is Waterstone Bank?

Waterstone Bank is a community bank headquartered in Wisconsin that provides a range of financial services for individuals and businesses. Their offerings include personal and business banking, loans, mortgages, savings accounts, and online banking services. The bank is known for its commitment to customer service and local community involvement. Whether you are looking to open a checking account, apply for a mortgage, or access business financing, Waterstone Bank offers solutions to meet diverse financial needs.

What skills and qualifications are needed to thrive as a bank teller at Waterstone Bank?

To thrive as a Bank Teller at Waterstone Bank, you need strong numerical skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling procedures, and point-of-sale systems is typically required. Excellent customer service, communication, and problem-solving abilities help you build trust and efficiently resolve client inquiries. These skills ensure accurate transactions, regulatory compliance, and a positive customer experience, which are vital for the bank's reputation and success.

What opportunities for professional development and career advancement does Waterstone Bank offer?

Waterstone Bank is known for fostering employee growth by providing ongoing training, mentorship programs, and clear pathways for internal promotion. Associates often have access to educational resources and cross-training opportunities, allowing them to develop new skills and take on greater responsibilities within the organization. The bank encourages internal mobility, so high-performing employees may progress into supervisory or specialized roles in areas such as lending, compliance, or branch management. This supportive environment helps team members build long-term careers within the company.

What is the difference between Waterstone Bank vs Mortgage Loan Officer?

AspectWaterstone BankMortgage Loan Officer
CredentialsBanking licenses, mortgage licensingMortgage licensing, financial certifications
Work EnvironmentBank branches, online bankingLoan offices, client meetings, remote options
Industry UsageFinancial services, retail bankingMortgage lending, real estate finance

Waterstone Bank and Mortgage Loan Officers both operate within the financial industry, with overlapping credentials like mortgage licensing. Waterstone Bank offers a broader banking environment, including retail and online banking, while Mortgage Loan Officers focus specifically on mortgage lending and client consultations. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

More about Waterstone Bank jobs

What cities are hiring for Waterstone Bank jobs?

Cities with the most Waterstone Bank job openings:

What job categories do people searching Waterstone Bank jobs look for?

The top searched job categories for Waterstone Bank jobs are:

Waterstone Bank jobs near you
Infographic showing various Waterstone Bank job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,813 per year, or $21.1 per hour.

Customer Support Center Representative

WaterStone Bank

Oak Creek, WI • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Job Summary of the Customer Support Center Representative position:
This position is responsible for creating and maintaining positive ongoing customer relationships by providing superior customer service, personalized interactions, and proactively seeking out sales opportunities to promote and sell all bank products and services when beneficial and appropriate.
What you will do in the position:
  • Conveys an impression of service reflecting favorably of individual, team, and bank standards, and shows a sincere interest in meeting and exceeding caller's needs.
  • Demonstrates proper telephone etiquette; uses call center technology to effectively route calls.
  • Assists and educates internal and external callers with questions relating to product knowledge, account related inquiries, consumer electronic banking services, and troubleshooting.
  • Serves as a resource for internal and external callers on system related issues or questions relating to functionality of products and services.
  • Verifies contact information for customers and updates as necessary; performs account inquiries and maintenance related to the nature of each call.
  • Effectively uses on-line resources to ensure accuracy and communicates information in a way each caller can understand.
  • Effectively uses the core processing system and other applicable tools to research and troubleshoot caller inquiries.
  • Has a strong knowledge of product lines with ability to discuss benefits in line with caller's individual needs.
  • Proactively recognizes and creates opportunities to actively promote and sell bank products and services.
  • Maintains working knowledge of core processing system and other applicable tools, as well as bank policies, procedures, and regulatory requirements applicable to the Customer Support Center.
  • Keeps abreast of industry trends, standards, and other external factors that may affect the department and bank.
  • Performs various file maintenance projects, outbound calling campaigns, and other duties when assigned.

What you bring to WaterStone Bank..
Experience
  • Required: 1-2 years experience in call center and/or branch banking environment
  • Required: 1-2 years in a sales and goals-based environment
  • Preferred: 2-4 years experience in call center environment
  • Preferred: 2-4 years in a sales and goals-based environment
  • Required: Ability to use and comprehend Microsoft Word, Excel and Outlook.

Education
  • High School diploma or general education degree (GED).

Working conditions
A fast paced professional office setting.
Individuals must be flexible in work schedule and have the ability to adjust their daily schedule as dictated by call volumes and staffing to avoid call overflows.
Benefits and Perks of working at WaterStone Bank...
  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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