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Warehouse Counter Sales Associate Jobs in Michigan

Behler-Young Company

HVAC Counter Sales

Saginaw, MI · On-site

$22.50 - $28/hr

You will assist with warehouse operations by analyzing low-stock situations, assisting in stock ... What you have A high school diploma or equivalent HVAC/R technical degree, Associate's degree in ...

Johnstone Supply LLC

Counter Sales Associate I

Howell, MI · On-site

$15 - $18.75/hr

Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing ... Assists in receiving, shipping, and general warehouse duties. * Performs all other duties as ...

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Warehouse Counter Sales Associate information

What is a warehouse counter sales associate?

Warehouse Counter Sales Associates are professionals who assist customers with purchasing products, typically at a sales counter within a warehouse or distribution center. They handle customer inquiries, process sales transactions, and provide product information. Additionally, they may help with inventory management, restocking shelves, and ensuring an organized sales area. Their role is crucial in ensuring customers receive prompt and knowledgeable service while maintaining efficient warehouse operations.

What are the key skills and qualifications needed to thrive as a warehouse counter sales associate?

To thrive as a Warehouse Counter Sales Associate, you need a good understanding of inventory management, product knowledge, and basic sales principles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory software, and warehouse equipment is commonly required. Strong communication, customer service orientation, and attention to detail are standout soft skills in this role. These abilities are vital for efficiently handling transactions, maintaining accurate stock levels, and ensuring customer satisfaction in a fast-paced warehouse environment.

What are some common challenges faced by warehouse counter sales associates, and how can they be successfully managed?

Warehouse Counter Sales Associates often juggle multiple responsibilities, such as assisting customers at the counter, managing inventory, and coordinating with warehouse staff. A common challenge is handling high-volume customer interactions while ensuring orders are processed accurately and efficiently. Success in this role depends on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building product knowledge and collaborating closely with team members also helps provide excellent service and maintain smooth operations.

What is the difference between Warehouse Counter Sales Associate vs Warehouse Clerk?

AspectWarehouse Counter Sales AssociateWarehouse Clerk
Primary RoleAssists customers, processes sales, manages inventory at the counterHandles inventory, shipping, receiving, and record-keeping
Work EnvironmentCustomer-facing, retail or warehouse settingWarehouse or distribution center, back-of-house
CredentialsHigh school diploma, basic sales/customer service skillsHigh school diploma, organizational skills

While both roles are essential in warehouse operations, the Warehouse Counter Sales Associate focuses on customer interaction and sales at the counter, whereas the Warehouse Clerk handles inventory management and logistical tasks behind the scenes. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Warehouse Counter Sales Associate jobs in Michigan?

For Warehouse Counter Sales Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Warehouse Counter Sales Associate jobs in Michigan look for?

The top searched job categories for Warehouse Counter Sales Associate jobs in Michigan are:

What cities in Michigan are hiring for Warehouse Counter Sales Associate jobs?

Cities in Michigan with the most Warehouse Counter Sales Associate job openings:

Warehouse Counter Sales Associate jobs near you
Infographic showing various Warehouse Counter Sales Associate job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Counter Sales Representative - Kendall Electric

Kendall Group

Holland, MI • On-site

$16.75 - $20.75/hr

Full-time

Posted 28 days ago

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Manager or Supervisor, the Counter Sales Representative is a key member of the sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone. Counter Sales Representatives may assist in the warehouse or with local deliveries.
Exciting work you will do:
The essential duties and responsibilities of the Counter Sales Representative position may consist of some or all, and are not limited to, the following:
  • Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
  • Promote sales growth, which includes, but is not limited to:
  • Promoting add-on sales and vendor promotions
  • Promoting Counter Days
  • Create positive relationships with customers by clarifying customer's understanding of products and services and offering relevant, helpful information
  • Participate in relevant training to keep current with opportunities to grow and excel within the role
  • Assist customers with loading product into their vehicle
  • Replenish inventory in the counter area
  • Pick counter orders
  • Participate in inventory cycle counts, as directed
  • Assist in warehouse activities as needed
  • Back-up delivery drivers as needed and if qualified
  • Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
  • Maintain quality service by adhering to Kendall Group policies, procedures, and standards
  • Participate in ongoing general housekeeping
  • Perform other duties as assigned
Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Teamwork and collaboration
  • Safety Conscious
  • Understanding others, Listening

What you'll need:
  • Work Experience:Entry-level
  • Education:High school diploma or GED
  • Licenses/Certifications:If required to drive, the below licenses will need to be obtained upon hire:
    • Driver's License with appropriate state licensing and clean driving record
    • Must be able to pass a DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group)
  • Analytics/Computer Skills:Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
  • Organization Skills:Ability to multi-task and prioritize work to maximize accuracy and efficiency
  • Cross-functional skills:Ability to work effectively with the distribution center and sales teams
  • Communication Skills:Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
  • Physical, Mental and Visual Skills:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see/sit/stand/walk/talk and hear
    • Ability to lift/move/carry up to 50lbs
    • Ability to stand for 8 hours a day
    • Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
  • Physical Environment:While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is that of a fabrication/warehouse environment; exposure to moving equipment
Qualifications we prefer but don't require:
  • Work Experience:General working knowledge electrical products; 1-year previous counter sales experience; forklift experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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