ZipRecruiter

Log In

1

Walmart Customer Service Chat Jobs in Raleigh, NC

Carrier Enterprise

Customer Success Advocate

Knightdale, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to multi-task while providing a high level of customer service. * Chat Agents take up to 3 chats at a time simultaneously. * Demonstrates active listening skills, builds customer confidence ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Biz Voice Boost

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

... chat. * Assist customers in troubleshooting and resolving product issues or service-related ... inquiries. * Provide accurate product information and guidance to customers to facilitate their ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

  • Medical

  • Retirement

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

CryptoGex

Entry Level Customer Service Assistant

Benson, NC · On-site

$18.50 - $28.50/hr

The Customer Service Representative will act as a key point of contact for event attendees ... Respond to customer inquiries via phone, email, and chat in a timely manner * Assist attendees with ...

New

BridgePoint Works

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and efficiency. * Troubleshoot and resolve client issues , providing clear and effective solutions. * Maintain accurate ...

Guild Garage Group

Customer Service Representative

Raleigh, NC · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the voice of Garage Door Specialist, you'll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat. * Provide professional, empathetic ...

Guild Garage Group

Customer Service Representative

Raleigh, NC · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the voice of Garage Door Specialist, you'll be the first point of contact for customers--delivering exceptional service and support across phone, email, and chat. * Provide professional ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Guild Garage Group

Customer Service Representative

Raleigh, NC · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the voice of Garage Door Specialist, you'll be the first point of contact for customers--delivering exceptional service and support across phone, email, and chat. * Provide professional ...

next page

Showing results 1-20

All JobsWalmart Customer Service Chat JobsWalmart Customer Service Chat Jobs in Raleigh, NC

Walmart Customer Service Chat information

See Raleigh, NC salary details

$9

$18

$26

How much do walmart customer service chat jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for walmart customer service chat in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Walmart Customer Service Chat?

A Walmart Customer Service Chat job involves assisting customers through online chat to resolve inquiries about orders, returns, refunds, product availability, and other concerns. Representatives provide quick and efficient support while ensuring customer satisfaction. This role requires good communication skills, problem-solving abilities, and familiarity with Walmart's policies and services.

What are the key skills and qualifications needed to thrive in the Walmart Customer Service Chat position, and why are they important?

To thrive as a Walmart Customer Service Chat representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, live chat platforms, and basic computer skills are typically expected. Patience, empathy, and the ability to multitask help individuals excel in providing efficient and positive customer experiences. These skills are essential for quickly resolving customer inquiries and maintaining Walmart’s reputation for excellent service.

What are some common challenges faced by Walmart Customer Service Chat representatives, and how are they addressed?

Walmart Customer Service Chat representatives often handle multiple customer conversations at once and may encounter complex or dissatisfied customer inquiries. To support team members, Walmart provides thorough training on internal systems and ongoing access to resources for escalations or tricky questions. The work environment emphasizes teamwork, allowing representatives to collaborate or seek help from supervisors when needed. Continuous feedback and coaching help employees develop their customer service skills and manage challenging situations effectively, ensuring both personal growth and high-quality customer support.

What are the most commonly searched types of Walmart Customer Service Chat jobs in Raleigh, NC?

The most popular types of Walmart Customer Service Chat jobs in Raleigh, NC are:

What are popular job titles related to Walmart Customer Service Chat jobs in Raleigh, NC?

For Walmart Customer Service Chat jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Walmart Customer Service Chat jobs in Raleigh, NC look for?

The top searched job categories for Walmart Customer Service Chat jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Walmart Customer Service Chat jobs?

Cities near Raleigh, NC with the most Walmart Customer Service Chat job openings:

Walmart Customer Service Chat jobs near you
Infographic showing various Walmart Customer Service Chat job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Success Advocate

Carrier Sales & Distribution LLC

Knightdale, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

CE HQ currently has an exciting Customer Success Advocate opportunity
Company Website: www.carrierenterprise.com
Introduction:
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
SUMMARY
Reporting to the Customer Success Supervisor, this position will provide support for customers utilizing our digital platforms/resources. In this role, the right candidate will have a sales/service minded attitude interacting with a high volume of customers via chat, emails, and online requests. All of our Customer Success Advocates are trained to understand the full menu of our service offerings, in order to provide our customers with exceptional service. We prefer candidates who have a college degree or a minimum of five years of experience supporting customers within the various digital and online channels.
Essential Role, Activities and Responsibilities:
  • Daily interaction with our customers in a friendly, courteous, efficient and professional manner.
  • Communicate effectively with a sense of urgency with customers through the various digital and online channels, including email, eCommerce and chat.
  • Ability to multi-task while providing a high level of customer service.
  • Chat Agents take up to 3 chats at a time simultaneously.
  • Demonstrates active listening skills, builds customer confidence while being committed to enhancing customer satisfaction.
  • Must be able to sort through complex issues independently and make difficult decisions with confidence.
  • Individual must make timely decisions and exercise sound judgement based on facts while meeting established deadlines.
  • Ability to research, navigate and identify exact resource to resolve customer issues/complaints through independent or collaborative teamwork.
  • Maintain knowledge of new and existing products by participating in physical or virtual trainings, reviewing online catalogs and websites.
  • Participate as required in inventory planning/tracking initiatives to support inventory needs by reviewing and communicating regional backorder patterns to planners.
  • Ability to process orders, forms, applications and recommend product accessories.
  • Simultaneously document customer interactions, transactions, comments and complaints using provided CRM/Salesforce during customer engagement.
  • Communicating and coordinating with colleagues as necessary to ensure customer satisfaction.
  • Facilitate product, system and procedural training to new hire employees.

Requirements
  • A college degree preferred or a minimum of five years of experience supporting customers within the various digital and online channels.
  • Must be well organized, detail oriented and have good computer/data entry; should be proficient in the use of digital applications such as CRM/Salesforce.
  • Must possess desire to succeed and learn for future growth and development opportunities.

Qualifications
  • Our products are commercial and residential HVAC parts and equipment, so experience working with general contractors in a B2B environment is preferred but not required.
  • Must have a strong work ethic, high energy, enthusiasm, and a passion for customer service and sales support.
  • Must have experience, preferably in a high-volume fast paced Customer Service and sales environment with tech-savviness.
  • Must be well organized, detail oriented and have ability to multi-task as you will be required to switch between multiple systems.
  • Must be a team player, articulate and possesses excellent verbal and written communication skills.
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.
  • Additional fluency in another language other than English is preferred but not required.

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Qualifications
  • Our products are commercial and residential HVAC parts and equipment, so experience working with general contractors in a B2B environment is preferred but not required.
  • Must have a strong work ethic, high energy, enthusiasm, and a passion for customer service and sales support.
  • Must have experience, preferably in a high-volume fast paced Customer Service and sales environment with tech-savviness.
  • Must be well organized, detail oriented and have ability to multi-task as you will be required to switch between multiple systems.
  • Must be a team player, articulate and possesses excellent verbal and written communication skills.
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.
  • Additional fluency in another language other than English is preferred but not required.

Apply