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Entry Level Walmart Customer Service Chat Jobs in Raleigh, NC

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Job Title: Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess

Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance

Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance

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Entry Level Walmart Customer Service Chat information

See Raleigh, NC salary details

$8

$16

$26

How much do entry level walmart customer service chat jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level walmart customer service chat in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Walmart Customer Service Chat vs Entry Level Walmart Cashier?

AspectEntry Level Walmart Customer Service ChatEntry Level Walmart Cashier
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRemote or in-store customer support via chatIn-store, face-to-face customer transactions
Employer & Industry UsageWalmart retail stores, customer service departmentWalmart retail stores, cashier station
Common Search & Comparison IntentUnderstanding online customer support rolesUnderstanding in-store cashier roles

Both roles are entry-level positions at Walmart requiring similar educational backgrounds. The main difference lies in the work environment: Customer Service Chat roles are primarily remote or online, focusing on digital communication, while Cashier roles are in-store, involving direct customer interactions. Candidates should consider their preferred work setting when choosing between these positions.

Is there a Walmart customer service chat?

Walmart offers a customer service chat feature on its website to assist shoppers with inquiries, order issues, and account support. As an entry-level Walmart customer service chat associate, you may help customers navigate the chat system and resolve common concerns. Familiarity with online communication tools and customer service skills are useful for this role.

How to become a customer service chat agent?

To become a customer service chat agent, candidates typically need a high school diploma or equivalent and strong communication skills. Employers often require familiarity with chat software, basic computer skills, and the ability to handle customer inquiries professionally. Some positions may also require prior customer service experience or training in conflict resolution.

Is it easy to get a job at Walmart with no experience?

Entry level Walmart customer service positions typically do not require prior experience, making it accessible for applicants with little or no work history. Basic skills such as communication, a positive attitude, and the ability to follow instructions are often sufficient for hiring. Training is provided on the job, and a high school diploma or equivalent may be preferred but not always required.

Can you work from home for Walmart?

Entry level Walmart customer service roles typically require employees to work onsite at physical store locations or distribution centers. These positions generally do not offer remote work options due to the nature of customer interaction and store operations. However, some support or administrative roles within Walmart may have remote or hybrid arrangements, depending on the company's policies and job requirements.
What are the most commonly searched types of Walmart Customer Service Chat jobs in Raleigh, NC? The most popular types of Walmart Customer Service Chat jobs in Raleigh, NC are:

Customer Service Representative

Carolina Slate, LLC

Chapel Hill, NC

$20 - $35/hr

Full-time

Posted 27 days ago


Job description

Responsibilities for Customer Service Representative
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls