Legacy Management has been retained to lead a confidential search for a Vice President of Operations on behalf of a growing, multi-service operations organization in Washington, DC. This is a senior leadership opportunity for an experienced operations executive who can help scale the business, strengthen operational discipline, and drive performance across multiple service lines.
The Vice President of Operations will serve as the senior operational leader responsible for overseeing a diverse portfolio of service lines, including parking, transportation, facilities management, janitorial services, and security services. This role is designed for a hands-on, strategic leader who can bring structure, accountability, systems improvement, and scalable processes to a growing organization.
Key Responsibilities
ยท Lead daily operations across multiple service lines and business units
ยท Oversee multi-site performance, operational standards, SOPs, and service quality
ยท Manage P&L performance, budgeting, cost controls, financial reviews, and KPI reporting
ยท Partner with senior leadership to improve profitability, systems, technology adoption, and operating discipline
ยท Serve as a senior escalation point for clients and key stakeholders
ยท Lead, develop, and hold accountable department and business-line leaders
ยท Support growth initiatives, service expansion, and client relationship development
ยท Preserve a family-oriented culture while strengthening expectations around performance, deadlines, and accountability
Ideal Candidate Profile
ยท 10+ years of senior operations leadership experience
ยท Current or recent experience in a VP, AVP, Senior Director, or Director-level role
ยท Strong multi-site, multi-service operational leadership background
ยท Demonstrated P&L ownership and financial acumen
ยท Experience in facilities, janitorial, and security or related service industries
ยท Proven ability to build structure, systems, accountability, and scalable processes in a growing organization
ยท Strong client-facing, stakeholder management, and business development support skills
ยท Leadership style that is collaborative, transparent, friendly but firm, and lead-by-example
ยท Experience in larger or more corporate operating environments is preferred
How to Apply
Qualified candidates are invited to submit their resume and a brief statement of interest to Legacy Management at recruitment@golegacymgmt.com for consideration.