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Vp Customer Success Jobs in Delaware (NOW HIRING)

Sodexo

Vice President, Sales - InReach

Newark, DE · On-site

$156K - $242K/yr

... success and fuel long-term business performance. Provides strategic vision and direction, leading ... Build and maintain strategic client relationships while serving as the voice of the customer to ...

Sodexo

Vice President, Sales - InReach

Newport, DE · On-site

$156K - $242K/yr

... success and fuel long-term business performance. Provides strategic vision and direction, leading ... Build and maintain strategic client relationships while serving as the voice of the customer to ...

Sodexo

Vice President, Sales - InReach

Wilmington, DE · On-site

$156K - $242K/yr

... success and fuel long-term business performance. Provides strategic vision and direction, leading ... Build and maintain strategic client relationships while serving as the voice of the customer to ...

Bancorp Bank

$130 - $160/hr

The VP of Payment Operations Manager will oversee the daily operations and support the long-term ... the success of the Payment Operations teams and leading the support of strategic business ...

Bancorp Bank

$100 - $130/hr

The VP Payments Compliance Advisor role is responsible for liaising with regulatory agencies and ... Success depends on enterprise risk-assessment judgment, disciplined documentation and planning, and ...

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Showing results 21-40

All JobsVp Customer Success JobsVp Customer Success Jobs in Delaware

Vp Customer Success information

See Delaware salary details

$79.6K

$163.4K

$262.2K

How much do vp customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp customer success in Delaware is $163,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,600.00 and $177,700.00 per year, depending on experience, location, and employer.

What does a VP of Customer Success do?

A VP of Customer Success is responsible for overseeing the customer success team and ensuring that clients have a positive experience with a company's products or services. They develop strategies to increase customer satisfaction, retention, and loyalty, often collaborating with other departments such as sales, product, and support. Their role includes managing customer relationships, analyzing feedback, and implementing improvements to drive business growth. They also set the vision and goals for the customer success team and measure key performance indicators to ensure targets are met.

What are the key skills and qualifications needed to thrive as a VP of Customer Success?

To thrive as a VP of Customer Success, you need deep expertise in customer lifecycle management, strategic account planning, and leadership, usually backed by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer success software (such as Gainsight or Totango), and data analytics tools is commonly required. Exceptional communication, cross-functional collaboration, and a customer-centric mindset are vital soft skills for driving team performance and client satisfaction. These skills and qualities are essential for fostering long-term client relationships, reducing churn, and ultimately driving company growth.

What are some common challenges faced by a VP of Customer Success, and how can they be addressed?

A VP of Customer Success often faces the challenge of balancing strategic leadership with hands-on client engagement, especially as teams scale. Navigating cross-departmental collaboration—such as aligning with sales, product, and support—is crucial to ensure a seamless customer journey and drive retention. Another common challenge is implementing effective metrics to measure customer health and success, which requires both technical acumen and strong communication skills. Proactively fostering a customer-centric culture and building robust feedback loops can help address these challenges and position the team as a key driver of growth.

What is the difference between Vp Customer Success vs Customer Success Manager?

AspectVp Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages individual customer accounts, ensures customer satisfaction, and renewals
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team-oriented
Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across SaaS, tech, and service industries

The Vp Customer Success holds a strategic leadership role, focusing on overall customer success strategies and team management. In contrast, the Customer Success Manager handles day-to-day client interactions and account management. Both roles are vital but differ significantly in scope and responsibilities.

What are the most commonly searched types of Customer Success jobs in Delaware?

The most popular types of Customer Success jobs in Delaware are:

What are popular job titles related to Vp Customer Success jobs in Delaware?

For Vp Customer Success jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Vp Customer Success jobs in Delaware look for?

The top searched job categories for Vp Customer Success jobs in Delaware are:

Vp Customer Success jobs near you
Infographic showing various Vp Customer Success job openings in Delaware as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $163,357 per year, or $78.5 per hour.

VP, Owned Channels: Digital Card Growth & Strategy (Wilmington)

Next Frontier Capital

Wilmington, DE • On-site

Full-time

Re-posted 13 days ago

Job description

Chase is seeking a Vice President to lead the strategy, execution, and optimization of Owned Channels for the card portfolio. You will drive acquisition performance, manage ambitious targets, and push continuous testing and optimization to engage customers and grow account growth.

You will collaborate with Marketing, Product, Technology, Data & Analytics, and Operations to identify opportunities and inform prioritization decisions, while mentoring a growing team in a dynamic, matrixed

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