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Vp Call Center Operations Jobs in Wisconsin (NOW HIRING)

Ellsworth

Vice President, Operations

Germantown, WI

Ellsworth Corporation, a global industry leader in the distribution of specialty chemicals, equipment, and adhesives manufacturer, currently has a Vice President of Operations opportunity available.

RPMGlobal

Vice President of Retail Operations

Oregon, WI · On-site

$150 - $230/hr

Vice President of Retail Operations WILCO | Farm Supply Retail | Pacific Northwest | 28 Locations Position Summary The Vice President of Retail Operations is a senior executive accountable for the ...

Transportation Insight, LLC

WI · On-site

$100 - $150/hr

Instead, the VP of LTL Center of Excellence provides commercial, operational, and technical expertise throughout the sales process, helping sellers confidently position NTG's LTL capabilities ...

Entegris, Inc.

Vice President, Sales Operations

Oregon, WI · On-site

$260 - $320/hr

Vice President, Sales Operations** ****The Role**Entegris is currently seeking a Vice President, Sales Operations to join our Commercial team. Reporting to the **Chief Commercial Officer,**this role ...

Entegris Inc.

WI · On-site

$275 - $330/hr

## Vice President, Operations- North AmericaApplylocations: Aurora, IL: Burnet, TXtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11621**Job Title:**Vice President, Operations- North ...

SpecSys

Vice President of Operations

Prentice, WI · On-site

$108K - $162K/yr

The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...

SpecSys

Vice President of Operations

Prentice, WI · On-site

$108K - $162K/yr

The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...

SpecSys

Vice President of Operations

Prentice, WI · On-site

$108K - $162K/yr

The Vice President of Operations is responsible for overseeing and directing the company's operational activities to ensure efficiency, quality, profitability, and customer satisfaction. This ...

Storm Guard Roofing

Call Center Manager

Madison, WI · On-site

$50K - $75K/yr

You'll play a critical role in managing daily call center operations, developing team members, improving lead conversion, and ensuring every customer interaction reflects the high standards of the ...

Rite-Hite

VP Regional Services - Central

Milwaukee, WI

$136K - $174K/yr

Beyond delivering annual operational results, the VP Regional Services strengthens the long-term ... Partner with the Technician Center of Excellence (Director Technician Excellence) to strengthen ...

New

Rite Hite

VP Regional Services - Central

Milwaukee, WI · On-site

$136K - $174K/yr

Beyond delivering annual operational results, the VP Regional Services strengthens the long-term ... Center of Excellence, Finance, Human Resources, Information Technology, and Customer Experience.

ULINE

Vice President of Logistics

Kenosha, WI

Lead strategic analysis of transportation and operational data to identify trends, shape ... On-site cafe and first-class fitness center with complimentary personal trainers. * Over four miles ...

ULINE

Vice President of Logistics

Milwaukee, WI

Lead strategic analysis of transportation and operational data to identify trends, shape ... On-site cafe and first-class fitness center with complimentary personal trainers. * Over four miles ...

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Showing results 21-40

All JobsVp Call Center Operations JobsVp Call Center Operations Jobs in Wisconsin

Vp Call Center Operations information

See Wisconsin salary details

$69.1K

$157.2K

$266.5K

How much do vp call center operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for vp call center operations in Wisconsin is $157,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,600.00 and $186,700.00 per year, depending on experience, location, and employer.

What is a VP Call Center Operations?

A VP of Call Center Operations is a senior executive responsible for overseeing the strategic direction, performance, and efficiency of a company's call center operations. They develop policies, implement technologies, and ensure customer service goals align with business objectives. This role involves managing large teams, optimizing workflows, and improving key performance metrics. They also collaborate with other departments to enhance customer experience and drive operational success.

What are some common challenges faced by a VP of Call Center Operations, and how can they be addressed?

A VP of Call Center Operations often faces challenges such as maintaining high customer satisfaction amid fluctuating call volumes, optimizing agent performance, and implementing new technologies across large teams. To address these issues, strong data analysis and process improvement skills are essential, along with the ability to inspire and guide managers and frontline staff through change. Building strong cross-functional partnerships with IT, HR, and training departments also helps streamline operations. Staying adaptable and proactively identifying opportunities for efficiency and service improvements will set you up for success in this leadership role.

What are the key skills and qualifications needed to thrive in the VP Call Center Operations position, and why are they important?

To excel as a VP of Call Center Operations, you need extensive experience in call center management, strategic planning, and operational leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, workforce management tools, and quality assurance systems, as well as certifications like Six Sigma or PMP, are highly valued. Outstanding soft skills include effective communication, change management, and a collaborative leadership style. These competencies are crucial for driving performance, ensuring customer satisfaction, and leading large teams through dynamic business environments.

What are the most commonly searched types of Call Center Operations jobs in Wisconsin? The most popular types of Call Center Operations jobs in Wisconsin are:
What are popular job titles related to Vp Call Center Operations jobs in Wisconsin? For Vp Call Center Operations jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Vp Call Center Operations jobs in Wisconsin look for? The top searched job categories for Vp Call Center Operations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Vp Call Center Operations jobs? Cities in Wisconsin with the most Vp Call Center Operations job openings:
Vp Call Center Operations jobs near you
Infographic showing various Vp Call Center Operations job openings in Wisconsin as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $157,237 per year, or $75.6 per hour.

Vice President, Operations

Ellsworth

Germantown, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Description:

What do a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs of materials in each of those products!

Ellsworth Corporation, a global industry leader in the distribution of specialty chemicals, equipment, and adhesives manufacturer, currently has a Vice President of Operations opportunity available. This role reports to Specialty Chemical Distribution located in Germantown, WI.

Are you a passionate Operations leader who enjoys cross-functional collaboration, leading a team, and building Supply Chain strategies? If so, join our Ellsworth team!

You will provide leadership and strategyfor the entire Supply Chainforall businesses andfacilities in North America. You will collaboratewith senior leaders, corporatedepartments,and front-line managersto oversee the organization's manufacturing,purchasing,inventory, warehousing,distributionand transportation functions. Develop and implement operational systems tomonitorand controlallcritical supply chainand manufacturingprocessesto ensuresafety,employee engagement,optimizeproductionandoperational efficienciestomeet profitability goalsaligned to the corporate strategy andcustomerdemand.

RESPONSIBILITIES

  • Leadsall manufacturing and supply chainoperations across multiple locationsfor North Americathrough both matrixed and direct reporting structures supporting multiple business groups
  • Directsbusinessobjectivesanddevelopsorganizational practicesto coordinate functions and operations between departments, and toestablishresponsibilities and procedures forattainingobjectivesat proper customer service levels
  • Analyzesactivity reports and financial statements todetermineprogress and status inattainingobjectivesand revisesobjectivesandoperatingplansaddressing current conditions
  • Developsstrategy andimplementslong-range plans,developsoperating budgets and resource plans to execute growth initiativesin collaboration with key leaders. Ensures that proper plans and processes are in place to meet monthly, quarterly, and annual goals
  • Evaluatesand holdsmanagersaccountablefor compliance with established practices,objectivesof the organization and contributions inattainingobjectives
  • Collaborates onactivitiesacross multiple operationssuch asoperating, manufacturing, engineering,purchasing,transportation, distribution, import/export,maintenance, or research and development, toeffectoperational efficiency
  • Drives continuousimprovements in safety, quality, productivity, delivery, and operating cost

PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!Click Here for a summary of Employee Benefits.

QUALIFICATIONS

  • 15 + years of experience in a leadership role in manufacturing, distribution and supply chain
  • 5+ years of experience leading global operations projects preferred
  • Bachelors' degree from a four-year accredited college in business, engineering, or related field
  • Certifications in/or demonstrated knowledge of ISO Certifications and Lean Manufacturing
  • Demonstrated ability to influence senior management, teams, and individuals across multiple disciplines
  • Evaluates situations objectively and demonstrates fact-based decisions that have a positive impact on work performance or division and the total business
  • Proven track record of increasing efficiency and productivity in a manufacturing setting
  • Demonstrated agility and ability to drive multiple initiatives in parallel
  • Strong problem-solving skills: ability to ask the right questions, help frame logical conclusions and arrive at effective solutions
  • Ability to inspire, motivate and lead people in a matrix organization
  • Open to frequent travel within North America
  • Other related duties assigned

#SCD #VP #Operations #SupplyChain

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