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Volunteer Program Assistant Jobs in Surrey, BC (NOW HIRING)

FortisBC

Program Assistant

Surrey, BC · On-site

CA$2.5K/wk

Data entry into departmental tracking. Assist in program tracking and reporting including monthly ... We also encourage volunteerism and nourish the need to give back to your community. To learn more ...

Ubc

Program Assistant 2

Vancouver, BC

CA$4.3K - CA$4.5K/mo

Staff - Union Job Category CUPE 2950 Job ProfileCUPE 2950 Salaried - Program Assistant 2 (Gr5) Job ... volunteers in support of various events (e.g. conferences, institutes). The position may also be ...

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Volunteer Program Assistant information

What is a volunteer program assistant?

Volunteer Program Assistants are individuals who support the coordination and management of volunteer activities within an organization. Their role often includes recruiting, training, and supervising volunteers, as well as assisting with planning events or programs. They serve as a bridge between volunteers and staff, helping ensure smooth communication and effective delivery of services. This position is vital for organizations that rely on volunteers to achieve their mission.

What are the key skills and qualifications needed to thrive as a volunteer program assistant, and why are they important?

To thrive as a Volunteer Program Assistant, you need strong organizational abilities, attention to detail, and experience in volunteer management or a related field. Familiarity with volunteer management software, scheduling tools, and basic office applications is typically required. Excellent interpersonal skills, flexibility, and clear communication help build positive relationships with volunteers and staff. These skills are essential for efficiently coordinating volunteer activities, ensuring smooth program operations, and fostering a supportive environment.

What are some common challenges faced by volunteer program assistants and how can they be addressed?

Volunteer Program Assistants often encounter challenges related to coordinating diverse groups of volunteers, managing schedules, and ensuring clear communication between staff and volunteers. Balancing administrative tasks with direct volunteer engagement can sometimes feel overwhelming, especially during peak event seasons. To address these challenges, effective time management, utilizing scheduling software, and maintaining open lines of communication with both volunteers and supervisors are essential. Regular check-ins and feedback sessions also help in fostering a supportive environment and addressing concerns proactively.

What is the difference between Volunteer Program Assistant vs Volunteer Coordinator?

AspectVolunteer Program AssistantVolunteer Coordinator
ResponsibilitiesSupports daily volunteer activities, assists with scheduling, and provides administrative supportManages volunteer recruitment, training, and overall program development
Required CredentialsHigh school diploma or equivalent; some roles may prefer related experienceHigh school diploma or higher; experience in volunteer management often preferred
Work EnvironmentOffice settings, community centers, or event locationsOffice-based with fieldwork at community sites or events
Employer & Industry UsageNonprofits, charities, community organizationsNonprofits, charities, community organizations

In summary, a Volunteer Program Assistant provides essential support to volunteer activities, focusing on administrative tasks and daily operations. In contrast, a Volunteer Coordinator takes a leadership role in recruiting, training, and managing volunteers to ensure program success. Both roles are vital in nonprofit settings but differ mainly in scope and responsibility.

What cities near Surrey, BC are hiring for Volunteer Program Assistant jobs?

Cities near Surrey, BC with the most Volunteer Program Assistant job openings:

Volunteer Program Assistant jobs near you
Infographic showing various Volunteer Program Assistant job openings in Surrey, BC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Program Assistant

FortisBC

Surrey, BC • On-site

CA$2.5K/wk

Full-time

Posted 20 days ago

Job description

Branch: Gas
Affiliation: MoveUP
Employment Status: Full-Time Regular
Salary: $2,511.00 biweekly
Short-term Incentive Eligible: No
Workplace Flexibility: No
Posting End Date: Open until filled

As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. 

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Responsibilities
  • Perform administration and application processing requirements and solve issues related to a variety of large and complex demand-side management programs, including reviewing/approving applications, ensuring attention to detail, and timeliness working within demand-side management program delivery tracking systems. 
  • Respond to customer and contractor inquiries relating to rebate application. Address complaints and issues in context of program terms and conditions or escalate if required. 
  • Liaise with internal departments in regards to purchase orders and vendor information. Review, validate and code program invoices, and process invoice payments for internal and external parties. 
  • Identify issues and opportunities with program operational requirements including process and data management issues and solve where appropriate or escalate for further consideration. 
  • Data entry into departmental tracking. Assist in program tracking and reporting including monthly, annual or ad hoc reports, and in the development of responses to information requests from internal and external parties. 
  • Maintain effective working relationships with team members and cross-functional departments, and input on operational processes and technical support on database issues and reports. 
  • Promote a positive customer relationship by monitoring the customer's experience through conversations with customers, and other stakeholders as required, and providing input on concerns or ways to improve service.
  • Support departmental/program promotional activities.
  • Conduct work in a manner that prevents injuries and incidents, and contributes to FortisBC's safety goals.  Maintain knowledge and understanding of safety policies, practices and procedures.  Lead by example by putting safety first at all times.
  • Performs duties of a minor nature related to the above duties that do not affect the rating of the job. 
Requirements
  • Completion of a certificate in Business Administration, Marketing, Communications or a related field from a recognized accredited post-secondary institution
  • Minimum of two (2) years of recent and directly related work experience 
  • Problem-solving skills
  • Good judgment and reasoning skills
  • Sound analytical and decision making skills
  • Initiative and the ability to work independently  
  • Attention to detail, while maintaining an overall understanding of program administration
  • Excellent oral and written communications skills
  • Excellent customer service
  • Intermediate knowledge of MS Office suite of applications (Outlook, Word, Excel, PowerPoint, SharePoint).

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You're Applying. What now? page for additional information. 

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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